Product Management

How To Run A Customer Interview Correctly

The what’s, do’s, and don’ts during customer interviews

Fitra Akbar
Published in
3 min readOct 20, 2021

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How to run a customer interview correctly
Photo by Jon Tyson on Unsplash

Gathering customer feedback is an excellent first step towards customer-centricity. The feedback obtained is then converted into a strategy that you as Product Manager must share with the team or the entire organization. This is commonly…

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