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Product Differentiation in SaaS: How to Make a Difference as a Product Manager

Userpilot

What’s product differentiation? What differentiation strategies can a product manager use to make the product stand out in a saturated market? These are just some of the questions we’re answering in the article! Vertical differentiation happens when customers make a purchase based on objective criteria like price.

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What we shipped: 5 new features to help build a differentiated customer experience

Intercom, Inc.

At Intercom we think a lot about what it means to deliver a differentiated customer experience. Another key piece in delivering a differentiated customer experience is the Inbox. Conversations started on Help Center articles will no longer be included. This provides a more holistic view of your team’s efficiency.

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UI/UX Articles and Interesting Tidbits of the Week

The Product Coalition

Another pertinent article from the Nielsen Norman Group, focused on User Interviews. The article goes into details regarding the differentiation between user interviews and usability testing. Interesting article from author Sofia Quintero, focused on UX Writing. link] User Interviews. Asking users “Would you use this?”

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Using ChatGPT to Perform Competitive Analysis

280 Group

The 5 forces are: competition in the industry potential of new entrants into the industry power of suppliers power of customers the threat of substitute products For the remainder of this article, let’s imagine we’re a new PM in a challenger bank.

ChatGPT 348
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25 must-read product management articles

Roadmunk

I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader. This list is not the be all end all; there are countless ‘must-read’ articles for PMs. I’ve hand-picked articles that specifically helped me during key moments in my career.

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What Exactly is a Product Strategy?

Roman Pichler

Listen to the audio version of this article: [link] What Information Should a Product Strategy Provide? If you want to learn more about the tool, then read my article The Product Vision Board or watch my video Introduction to the Product Vision Board. Is your product still sufficiently differentiated ?

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Intercom’s product principles: How connected, modular systems help us to focus on important decisions

Intercom, Inc.

For example, here’s a system design diagram that we used to design our Articles product. System design for Intercom Articles. Differentiate with connected systems. That’s how connected, modular systems can help you focus on the right questions, increase efficiency, and differentiate from competitors.