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Trailblazing Women in Product Management: Michelle Lance, Head of Product Management, Western Alliance Bank.

280 Group

For our next installment of the Women in Product Management Series I interviewed Michelle Lance: Head of Product Management, Western Alliance Bank. I’ve been in commercial banking for 30 years and , specifically , in treasury management for over 25 years. How did you get into product management? Any lessons learned along the way?

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How is Blockchain Revolutionizing Traditional Banking?

The Product Coalition

Radical shifts are taking place in the banking industry. As a result, the banking industry is indeed facing several challenges. Upgrading legacy banking systems in order to support innovations of today is also a challenge, however, with blockchain? digital transformation in traditional banking is possible.

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Conversational UI for Bank: Say Bye to Your Boring App

The Product Coalition

Banking on Conversation: The Future of User Experience with Conversational UI Image created by the author using Bluewillow AI How many times do we all log in to our banking app and struggle to find information? This is precisely where Conversational UI banking is revolutionizing the retail banking industry.

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Trailblazing Women in Product Management: Shilpi Gupta, VP of Product Management at Yoma Bank in Myanmar

280 Group

For our next installment of the Trailblazing Women in Product Management series, I interviewed Shilpi Gupta, VP of Product Management at Yoma Bank in Myanmar. I was very interested to learn about business aspects and how products got developed. We had seen credit cards, digital apps, and banking apps work in developed markets.

Banking 229
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Everyone Is Accountable and Responsible for a Great Customer Experience!

Speaker: Bryan Horn, Founder, CS Solutions

If you've ever called a bank, cable company, or organization that thinks it's "too big to fail", you've probably run the customer service gauntlet: you start off with a seemingly simple request, and you call the customer service line. Once the general service rep hands you off, you're transferred to every department known to man.

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Writing Secret 11: How to Use Your Fieldstones and Idea Bank to Write With More Ease

Johanna Rothman

Sometimes a fieldstone is too big for me, so I use the notion of an “idea bank.” ” My idea bank reminds me of themes I want to possibly address in the future. The Blank Page Problem Can Stop Writers from Writing Before I knew about fieldstones or the idea bank, I had trouble starting a piece.

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How to Prepare Banks for Digital Transformation

The Product Coalition

David Gledhill , DBS Bank Chief Information Officer. Bank customers’ requests are rapidly changing. Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide. Among them are N26 in Germany, Nubank in Brazil, Revolut in the UK and Tinkoff Bank in Russia.

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