UX Planet

APRIL 7, 2024

Background With 19k Twitch followers, 8k+ Instagram followers, and partnerships with countless high-profile brands, DJ Lani Love is a prolific DJ with a vast following across the world. I learned that she wanted to attract more deals with luxury brands, particularly in fashion. I asked her to send a few examples of websites she liked.

UX 98

UX Branding Reference Feedback Software 98

Miro

MARCH 21, 2019

We do much of our art reference […]. The post Building beautiful brand experiences at Neoscape appeared first on MiroBlog | A blog by Miro. Miro certainly allows us to collaborate and gather ideas in one easy-to-use platform.

Branding 73

Branding Reference Blog 73

Alchemer Mobile

JANUARY 12, 2022

84% of consumers say they’re more likely to stick with a brand that has a loyalty program. Brands save money by increasing retention and activating their current customers for repeat purchases. Increase the number of referrals: Killing two birds with one stone, companies can reward customers for referring friends.

User Testing 278

User Testing Customer Experience Branding Reference 278

Intercom, Inc.

MAY 13, 2022

A marketing campaign is a well-planned and executed strategy for increasing brand recognition, engagement, sales, and/or customer loyalty. . Affiliate marketing, where you partner with another brand to market your products. When planning a digital marketing campaign, brands also look at the state of their owned, earned, and paid media.

Marketing 118

Marketing Feedback Software Advertising Customer Experience 118

Userpilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Brand24 – best for brand sentiment analysis. User sentiment, also known as customer sentiment, refers to how users feel about a product, service, brand, or even an industry. Sentiment Analysis Examples.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Mind the Product

AUGUST 19, 2021

A referral program is a product-driven go-to-market strategy utilized widely by brands across industries, to motivate existing customers to recommend the brand and its products to their family and friends. By referring their family or friends, existing customers will get rewards, and the people that they [.]

Reference 182

Reference Branding Strategy Marketing 182

The Product Coalition

NOVEMBER 23, 2021

Refer image 2. Branding/content strategy Branding strategy for a startup is equally important like other stacks such as product, innovation, engineering, growth, finance, ops but that is the area where co-founders generally do not have enough experience. Let me walk through the entire workshop in the phases with its results.

Startups 139

Startups Strategy Technical Review B2B 139

Alchemer Mobile

JUNE 8, 2022

When brands listen to and act on the voice of the customer (often referred to as “VoC”), it can completely revolutionize the way their business operates.

Data Visualization 241

Data Visualization Customer Experience Customer Feedback Download 241

Intercom, Inc.

JULY 26, 2022

Conversion rate refers to the percentage of people who complete a desired action after being exposed to a brand’s sales and/or marketing channels, calculated against the total number of interactions (those who visited or viewed your ad, landing page, or other asset). . What is the formula to calculate conversion rate.

Customer Experience 118

Customer Experience User Testing Reference Product Research 118

Alchemer Mobile

JUNE 14, 2022

Or does a zero simply mean they like the product, but not enough to refer it to someone. This practice results in delayed responses that come weeks or months after the customer’s last experience with your brand. . These customers already said they are likely to refer friends or family, so why not take them up on it! #5:

Product Research 246

Product Research Feedback Software User Friction Customer Experience 246

UX Studio

APRIL 25, 2019

Still, how users react to your brand strategy lies relatively out of your hands. Words, logos, brand colours just trigger things – their power resides in associations. Previous experience with a specific brand deeply influences the way people perceive it. Let’s jump into branding research! Takeaways on branding research.

User Testing 73

User Testing Product Research Research Software Data Visualization 73

Userpilot

APRIL 10, 2024

Self-service support ensures consistency and increases trust in the brand. It can serve as a reference point, so customers can review the steps whenever necessary. Identify areas where users need help Use your customers’ needs and pain points as reference points when developing your knowledge base.

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103

Alchemer Mobile

JULY 16, 2021

While customer acquisition, ratings and reviews, and social proof are the most externally visible success indicators for your brand, customer retention is an integral part of the health of your organization. Customer retention refers to a brand’s ability to convert customers from one-time buyers to repeat purchasers.

Customer Feedback 147

Customer Feedback User Testing Customer Experience Feedback Software 147

Alchemer Mobile

FEBRUARY 17, 2021

When brands listen to and act on the voice of the customer (often referred to as simply “VoC”), it can completely revolutionize the way their business operates. Many brands use traditional methods like NPS and CSAT to understand the voice of the customer. How has the last year impacted brand sentiment?

Data Visualization 264

Data Visualization Customer Feedback Customer Experience User Testing 264

Alchemer Mobile

MARCH 9, 2022

Frankly, the answer to that question is this: For most brands, customer retention is a nut they still haven’t cracked. Customer retention refers not only to a brand’s ability to convert customers from one-time buyers to repeat purchasers but also their ability to do this over time. What is customer retention?

Customer Feedback 264

Customer Feedback User Testing Customer Experience Data Visualization 264

Userpilot

FEBRUARY 25, 2024

TL;DR Funnel tracking refers to the process of monitoring and analyzing the steps or stages that users go through. Funnel tracking refers to the process of monitoring and analyzing the steps or stages that users go through while interacting with your e-commerce website, SaaS product, or services. Core metrics for marketing funnel.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 105

Alchemer Mobile

MAY 14, 2020

So, what can these brands do to capture, analyze, and act on these changing customer behaviors? because it helps people have a frame of reference to understand changes they’re seeing in their own metrics. Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time.

Research Software 208

Research Software Feedback Software User Testing Customer Feedback 208

Reveal

NOVEMBER 1, 2023

Reveal’s Custom Visualization Features Brand & Theming: Seamlessly match the brand and theming of your application , ensuring that your custom visualizations blend harmoniously with your product’s overall look and feel. Reference the Bridge: Ensure you reference the reveal.bridge.js

Data Visualization 97

Data Visualization Customer Feedback Analytic Tools Reporting Tools 97

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods. TL;DR User behavior trends are not the same as consumer behavior trends.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

Intercom, Inc.

JULY 26, 2022

Unsurprisingly, this benefits all parties: your customers receive support toward their goals; in turn, your company can expect less customer churn, more upselling opportunities, greater loyalty, and lower acquisition costs as your customers become long-term brand advocates. What does customer success do and why is it important?

User Friction 129

User Friction Customer Experience Data Visualization B2C 129

UX Planet

FEBRUARY 26, 2024

It also does not mean you can’t draw ideas and inspiration for your project by reading articles, brand stories, or tweets. ? This month’s inspiring book —  The Rules of Genius Marty Neumeier , a branding genius, writer, and founder of Liquid Agency for design and branding, wrote an amazing book on creativity.

Research Software 83

Research Software Magazine Branding Banking 83

Product Innovation Educators

APRIL 10, 2023

After testing them and understanding which brands a consumer would want to satisfy each job, we found the second most important job to be done in quick-service breakfast was owned by a competitor, and it had to do with feeling strong, competent, and capable. We asked consumers, “Which brand do you want to solve this?”

User Testing 91

User Testing Healthcare Product Research Artificial Inteligence 91

Alchemer Mobile

APRIL 9, 2020

So, what can these brands do to capture, analyze, and act on these changing customer behaviors? because it helps people have a frame of reference to understand changes they’re seeing in their own metrics. Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time.

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Alchemer Mobile

JULY 22, 2021

Product adoption refers to the way in which customers embrace and use a product. If a brand has a lower product adoption, this could be indicative of a myriad of issues from wrong market fit to a poor onboarding experience to product bugs and more. So, what is product adoption? Product adoption is key to customer retention.

Onboarding KPIs 246

Onboarding KPIs User Testing Feedback Software Customer Feedback 246

Roman Pichler

MARCH 14, 2023

The business benefits, finally, might be to create a new revenue stream, diversify the business, or develop the company brand. For a more detailed explanation of how to create and iteratively validate a product strategy, refer to my book Strategize. To capture the product strategy, you can use my product vision board.

Product Strategy 297

Product Strategy Strategy Vision Product Research 297

freshtrax

AUGUST 21, 2023

There are cases of this where brands have successfully connected a fan base to the promotion of their services and products to develop new customers. For example, recently the world-famous luxury brand LOEWE collaborated with Studio Ghibli ‘s anime, and BURBERRY collaborated with the manga “Blue Period.”

Entertainment 52

Entertainment User Testing Customer Experience Data Visualization 52

Userpilot

NOVEMBER 14, 2022

How does this help with product marketing , and what are some examples of brands that have succeeded with it? Increases interest in your brand and establishes you as an authority. Dropbox: A massively successful referral program where both the referred and referring parties got rewarded with extra Dropbox space.

Feedback Software 98

Feedback Software Research Software Marketing User Testing 98

Intercom, Inc.

JULY 26, 2022

This is sometimes referred to as user activation. There are a range of tactics that can help brands move customers or prospects towards conversion, and they can be deployed at any phase of the customer journey – from first website visit to the final point of sale. What is customer activation in marketing?

Customer Experience 118

Customer Experience Branding Reference Marketing 118

The Accidental Product Manager

JANUARY 22, 2024

The Problem With Fake Shoes Product managers at Birkenstock, the shoe manufacturer whose popular sandals have spawned many copycats, is now starting to pressure retailers to stop selling similar styles from other brands. These copycat brands are sold by Freedom Moses, Mephisto, Naot and Viking Sandals.

Product Management 73

Product Management Product Manager Management Management 73

UX Planet

DECEMBER 11, 2023

Memorable” refers to something that is easily remembered, in other words, it leaves a lasting impression, making them more likely to recall and recognise it. Much of their success is sticking to their brand through time, Apple introduced the “apple” in 1977 and Nike their legendary ‘Swoosh’ in 1971.

Branding 52

Branding Messaging Reference Definition 52

The Product Coalition

AUGUST 8, 2023

Discovering your business refers to choosing the type of business you are going to start. This may help in branding the business with ease and less difficulty. Create a Brand Essence After you choose a name for your business, the next step is to create an identity for your brand.

Banking 119

Banking Government Finance Naming 119

Alchemer Mobile

JUNE 14, 2022

Or does a zero simply mean they like the product, but not enough to refer it to someone. This practice results in delayed responses that come weeks or months after the customer’s last experience with your brand. . These customers already said they are likely to refer friends or family, so why not take them up on it! #5:

Product Research 130

Product Research Feedback Software User Friction Customer Experience 130

Userpilot

MARCH 7, 2024

Customer engagement is a wider concept than user engagement encompassing customer interactions with the brand across all customer journey stages. User engagement could also refer to the strategies that businesses use to drive user interactions with the product, such as in-app messages or emails. That's one way to explain the term.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

Userpilot

AUGUST 31, 2022

Brands that know how to create raving fans will always take the lion’s share of customers. Raving fans are the customers who are obsessed with your brand and seize every opportunity to passionately tell others about you. They actively promote your brand and never miss anything you say. Sounds too good to be true?

Feedback Software 98

Feedback Software User Testing Customer Experience Onboarding KPIs 98

Alchemer Mobile

JULY 13, 2021

Product experience refers to the customer journey that takes place within the product itself, from a person’s first login to their last time using the application. It is a broader, more end-to-end view of user experience, which refers to specific interactions a person has within a product. What is product experience?

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Reveal

DECEMBER 6, 2023

OEM analytics, short for Original Equipment Manufacturer analytics, refers to a category of business intelligence products seamlessly integrated into Software as a Service ( SaaS ) offerings or independent software vendor (ISV) solutions. This allows for a customized user experience, enhancing brand consistency and engagement.

Analytic Tools 62

Analytic Tools Data Visualization Feedback Software User Testing 62

UX Studio: Product Management

FEBRUARY 20, 2024

Professionals, such as content strategists, accessibility experts, marketers, and brand designers, can also benefit from it. Also, a design system needs to be adapted to the evolution and changes within a brand. Style Guide A style guide contains guidance on branding, focusing on logos, colors, typography, and other graphical assets.

Research Software 76

Research Software Systems Review Customer Experience UX 76