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??How Code for America uses Intercom to bridge the gap between people and government

Intercom, Inc.

As global unemployment rates continue to grow, people are looking to government for guidance, reassurance, and financial assistance. In the US, individuals who have recently lost their job or whose income has been impacted can apply for government benefits. But the application process for these benefits isn’t the easiest to navigate.

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Digital Sustainability: A Growing Frontier in Software Development

The Product Coalition

Software development with sustainability in mind is a rising trend in digital spaces. I would like to thank Tremis Skeete, Executive Editor of Product Coalition, for his valuable contributions to this article's research, development, and writing. Let’s explore how and why this matters.

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Governing Your Design System: The Continuous Challenge

UX Studio: Product Management

If done right, digital products evolve naturally, leading to increased complexity in design and development work. Designers grow weary of repeatedly creating the same iterations of components in Figma, and developers start to look for ways to speed up their work. At this point, everything is fine. However, none of this is true.

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Timeline of 20 Common Product Development Activities

The Product Coalition

How long an activity takes can have a huge impact on success or the perception of success when developing products. Why duration impacts success (and failures) The main reason why the timeline of activities can be a problem in product development is because of dependencies on other people. You can miss targets.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications.

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Accelerate Your Product Development – William Treseder on The Product Experience

Mind the Product

This week, former US Marine William Treseder – now co-founder and SVP of Product at innovation consultancy BMNT – joins us to talk about how he works with Government, Defense, Academic and Corporate clients to transform their innovation culture. [.]. The importance of Innovation. Design Sprints.

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7 Digital Transformation Traps: #1 Lack of Clear Governance

ProductBoard

After all, you and your teams are on the forefront of developing new technology. Perhaps you’ve heard the stat from McKinsey that 70% of digital transformations fail, but it might be easy to dismiss if you’re a product leader. But if you think digital transformation doesn’t have anything to do with product, think again.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it.