Top 5 Ways to Mine Your Digital Customer Experience to Strike Insight Gold ?
ProductPlan
AUGUST 22, 2019
As a product manager, you spend a lot of time trying to dig into the minds of your customers and unearth exactly what the experience of using your product is like for them. Which needs or wants are they trying to address? How easy or difficult is it to complete their task? Where, specifically, do they stumble and why? The answers to these questions are worth their weight in gold.
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