Street Smart Product Manager
OCTOBER 1, 2015
The good news: product management is now being seen as a legitimate profession and increasingly critical to a company’s growth strategy. (Ok, maybe it was always thus in Silicon Valley, but the rest of the world is now catching up.) The bad news: There are still many myths and misconceptions folks have about our profession. Here … Continue reading 13 Myths And Misconceptions About Product Managers.
TSIA
OCTOBER 1, 2015
About six weeks ago, I shipped a piece of art via a highly reputable shipper. I will spare you the details of this fiasco, but needless to say, for a company prides itself in its branding as delivering the highest level of customer experience, I have to wonder how much truth there is behind their claim. My misfortune brings up the point that every company looking to maintain a good reputation with their customers should always be asking themselves, "Would our customer experience be considere
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