Mind the Product

DECEMBER 10, 2018

I’ve worked at two different startups, going from beta to 1.0 as the first non-founding member of the product team. Surprisingly, I had a completely different experience at each startup, even though they were both open source databases. If I were forced to prioritize (as all product managers naturally tend to do) and choose the most important lesson I learned, it’s that it’s not about the process, it’s about the people.

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The Accidental Product Manager

DECEMBER 10, 2018

Digital play has started to cause problems for Lego product managers Image Credit: WRme2. So what do small children want to play with? In the past the answer to this question was fairly easy: dolls, trucks, and of course Lego bricks. In fact, the Legos Company has seen its sales rise for the past 13 years. That would have looked good on anyone’s product manager resume.

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Product Management Product Manager Customer Experience Management 50

280 Group

DECEMBER 10, 2018

Refocusing the Lens. Yet another call from an IT team asking if we can help them transition from a project-focused view to a product-focused view of their work. I’d love to meet the person who started going across the world letting their IT professionals in on the biggest secret to getting amazing business support products out the door. OK, well, besides transitioning to Agile for product management.

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Reporting Tools Weak Development Team Product Management Product Manager 246

Intercom, Inc.

DECEMBER 10, 2018

All your messaging is marketing, both before and after the sale. So in-app marketing is especially key to engaging and retaining the users you’ve worked so hard to acquire. This guide is for marketers interested in learning more about the tools of the trade and the various types of in-app marketing – and the ways to use them. What is in-app marketing, anyway?

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Feedback Software Analytic Tools User Testing Marketing 137

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? And since I’m focused mostly on consumer companies – is there anything exciting happening? After all, if we’re “between” platforms, and there isn’t something as big as the iPhone coming up, is there anything interesting left?

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User Testing Startups Technical Review Customer Experience 100

Gainsight

DECEMBER 10, 2018

It’s been quite a year but we’re on the home stretch, folks. Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. ‘CSM & Product’ Is the New ‘Sales & Marketing’. You can’t have a business without a product and you can’t maintain a customer base without Customer Success.

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Webinar Blog Customer Experience Customer Feedback 71

Product Innovation Educators

DECEMBER 10, 2018

Bottom line: product management is all about the customer. Do you lead a product team or are you part of a team that should improve performance? I’ve been helping product teams and groups of product managers accomplish that — get higher performance. When I ask them why they need to improve performance, I typically hear one of four answers, with the most common being to create more of a customer focus.

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Research Software Customer Experience User Testing Product Research 58

Johanna Rothman

DECEMBER 10, 2018

I had a wonderful time on the Agile Uprising podcast The Future of Agile. I had such a blast. Listen for the “expletive deleted” phrases. Yes, I actually said the words, “expletive deleted.” I said many other things that might feel contrarian to you. I thank Georgina Hughes , David Sabine for our discussion and Jay Hrcsko for his facilitation.

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Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? And since I’m focused mostly on consumer companies – is there anything exciting happening? After all, if we’re “between” platforms, and there isn’t something as big as the iPhone coming up, is there anything interesting left?

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User Testing Startups Technical Review Customer Experience 40

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

Atomic Spin PM

DECEMBER 10, 2018

Wireframes are not just for designers! As a software maker, you can and should be using them to eliminate risk and validate concepts. These tools benefit the entire team, and they can be created by any member of the team. This crash course will teach you why wireframes are important, when you should utilize them, and how to best present them to your stakeholders.

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Software Review Customer Experience User Testing Document 40

Dear Strategy

DECEMBER 10, 2018

On this week’s episode, host Bob Caporale , founder of Strategy Generation Company and author of Creative Strategy Generation , answers the following question: Dear Strategy: “How do I evaluate product management job opportunities between large but worse performing products vs. small but not yet proven products?”. Read The Full Blog Post. The post Dear Strategy: 071 Strategy Career Questions (Part 1 of 3) appeared first on Dear Strategy.

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Strategy Blog Product Management Product Manager 40

airfocus

DECEMBER 10, 2018

We all aim to build great products or launch outstanding services. Getting there is a function of three tasks that you as a strategist should advance.

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Strategy 40

The Product Coalition

DECEMBER 10, 2018

When the only tool you have is a hammer, every problem tends to look like a nail. A persistent problem I keep seeing is that some long-standing practices tend to take the place of better ways of doing things. I wrote about the example of product thinking and project thinking here , which is one way this happens. But so many other areas of product development are prone to this same problem.

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Weak Development Team Research Software Customer Experience User Testing 76

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Product Management