Product Talk
OCTOBER 10, 2018
Last week, I was in Cleveland for the Industry Product Conference. I spoke about the three mindsets that help a team find success as a continuous discovery team. My slides and script are below. Enjoy! Becoming a successful discovery team. Product management is changing. We are evolving from managing our teams by outputs to managing them by outcomes.
Roman Pichler
OCTOBER 2, 2018
Why a Product Strategy Process Matters. An effective product strategy process should ensure that a valid product strategy and an actionable product roadmap are always available—that a shared and valid approach to achieving product success is available at anytime, as the picture below illustrates. In the picture above, the product strategy describes how a visionary, inspirational goal is attained.
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The Product Bistro
OCTOBER 29, 2018
When starting a new job as a product manager, you are occasionally handed the reins on a product that has never had ANY product management, whatsoever. There are many reasons for this. In this specific case, it was a hardware technology product that came out of a small startup. My then current company provided some […].
Lead on Purpose
OCTOBER 29, 2018
Guest post by Brett Farmiloe The two-year itch. You know what I’m talking about. It’s the feeling you get after being at a job for a couple of years.
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Alchemer Mobile
OCTOBER 11, 2018
Let’s be real: product management can be challenging. Between interfacing with multiple teams, coordinating release schedules, prioritizing customer happiness, driving the mobile product roadmap, and endless other activities, it’s easy to get caught up in the hustle, bustle, and stress that is product management. Time to pause, take a breath, and re-energize yourself through the words of some of the world’s most inspiring product leaders.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
bpma ProductHub
OCTOBER 5, 2018
By Mark Littlewood – Business of Software hosted Marty Cagan, founder of Silicon Valley Product Group earlier this year in London for a talk based around the new edition of his book, Inspired: How to Make Tech Products Customers Love. He made six primary points on making better use of engineering teams. 1.
Intercom, Inc.
OCTOBER 5, 2018
Customer retention is the silent killer of SaaS businesses today. People get curious, kick the tires, shrug their shoulders and leave without saying goodbye. Even if you are acquiring customers for $10, if they only stick around for a month or two, you won’t build a lasting business. What is customer retention? Customer retention is the rate at which your business can keep its paying customers over a given period of time.
The Product Bistro
OCTOBER 9, 2018
One of the most difficult part of a product manager’s job is pricing. Too low and you don’t make enough money (or leave money on the table), too high, and the product fails to take off. Getting it just right is part alchemy, part luck, and often just a bit of a guess. There are […].
Mind the Product
OCTOBER 23, 2018
I’ve made a lot of roadmaps in my time. In fact, in the first three years I was at WorldRemit, I counted that I represented our company roadmap in 10 different ways. This reformatting was always an attempt to make the roadmap work harder: to bring more focus, communicate more effectively with stakeholders, keep a growing team joined up. One of many, many roadmaps.
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
Alchemer Mobile
OCTOBER 4, 2018
In mobile marketing, it’s a well known fact that retaining customers costs less than acquiring new ones, and retention can also be used as a trust signal around how well your brand knows its customer base. However, retention doesn’t look very good for the average mobile app. What many don’t realize is that customer churn can be largely managed with a few simple improvements to their app’s customer experience, and boosting retention doesn’t mean you have to completely reinvent the wheel.
Product Management Unpacked
OCTOBER 25, 2018
In reality, there are already too many ideas. Maybe even too many big ideas. That’s the bad news. Here’s the good news: as consumers and businesses, we have an endless number of problems. Some are big problems. And usually big problems need ideas of all sizes in order to find the right solution. A key to success in a startup: focus on getting out of the building (thanks, Steve Blank!
The Product Guy
OCTOBER 1, 2018
Guest Post by: Tofi Buzali (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Andy Wadhwa]. As a product manager, it can be quite daunting to start a new software product from scratch. You have to work with different stakeholders to define the product vision and strategy, define the set of features that the product will have and figure out a rollout plan.
Intercom, Inc.
OCTOBER 22, 2018
Brand new users aren’t committed to your product when they first sign up. They’re just trying it out. A great first use experience has to prove to these new and uncertain customers that your product will actually make their lives better. It’s not surprising that onboarding flows focused on demonstrating all the features of a product become leaky buckets as new customers quickly lose interest.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
The Product Bistro
OCTOBER 26, 2018
So you want a product management job? How should you prepare for the interview? Especially if you are junior or looking for your first step on the product management ladder. I will share my experiences of several hops, and over 20 years of experience, on both sides of the interviewing process. Or you have been […].
Mind the Product
OCTOBER 17, 2018
Ever since the shift towards agile practices, product teams have hung on to a set of core attributes, which range from cross-functional, to customer-centric, all the way up to iterative and independent. But there’s one aspect which should vanish from this list of must-haves: co-located. In this first of two posts, I look at how you might approach remote product management, while my next post will examine some of the tools that you can take into your everyday working to help make remote product m
Alchemer Mobile
OCTOBER 16, 2018
Launching your platform and initializing your monetization strategy is only the beginning. Sure, once your platform is implemented the money will start coming in, but how will you maintain that initial growth and sustain earning? Through customer acquisition, of course! Customer acquisition is the focus of acquiring new customers through a strategy designed to persuade users to purchase your company’s services or products.
Sachin Rekhi
OCTOBER 1, 2018
After spending over a decade in product management in organizations large and small, I've come to believe that great product management is 60% substance and 40% style. The substance of product management is the hard skills you need to learn and excel at to build great products: customer discovery, prioritizing a roadmap, deriving insights from data, and so much more.
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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.
The Product Guy
OCTOBER 9, 2018
Guest Post by: Julian Dunn (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Vikas Batra]. I became a product manager because I wanted to take a more strategic role at my company. Two major obstacles stood in my way. First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder).
Intercom, Inc.
OCTOBER 24, 2018
How do you scale a support organization without breaking the budget or killing the quality of the customer experience? It’s an age old question for anyone leading a customer support organization, the sort of challenge that requires continuous innovation as a company and its customer base expands. With more than 30,000 customers and 100 people on the Customer Support team, we’ve come a long way from the team of just nine when we first shared a blog post on using Intercom to support our customers.
The Product Bistro
OCTOBER 22, 2018
I read a post today by Tom Leung on his blog, “Always be Shipping” that got me thinking. The premise of the posting was that only superstars need to apply. As someone in my earlier days who viewed himself with many of the qualities that are being sought, and to a large degree still lives […].
Mind the Product
OCTOBER 8, 2018
We can and should learn product management lessons from a diverse range of environments. It’s absolutely worth looking to the likes of Google’s Sundar Pichai, but it’s also worth looking to less celebrated entrepreneurs, outside of the multinational mega-corporations, to learn about lean front-line product management. It quickly becomes clear that certain product management principles truly are universal.
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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.
Alchemer Mobile
OCTOBER 9, 2018
Customer experience strategies shouldn’t be created in a vacuum, but it’s hard to know how to create a CX strategy that exceeds customers’ expectations without first understanding them. We hosted a CX-focused panel at this year’s Customer Love Summit. Panelists included: Daniel McCone, Digital Marketing & Innovation Manager at Dunkin’ Brands.
Miro
OCTOBER 23, 2018
Hiten Shah on how to avoid common pitfalls of product development In today’s fast-changing business environment, it’s critical to consistently come up with valid product ideas, scale them and move forward to create the future for your customers. That’s a tough goal, but San Francisco-based entrepreneur Hiten Shah has mastered the art, even with a team that’s distributed […].
The Product Guy
OCTOBER 4, 2018
Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.
Intercom, Inc.
OCTOBER 2, 2018
You might have noticed Inside Intercom is looking a little different today. What you’re experiencing is the result of almost a year’s work, designed not just to showcase the breadth of content we publish, but to make it easy for you to discover and consume it. Over the past few years Intercom’s customer base has grown considerably beyond the startup and product-focused readership we initially focused on with Inside Intercom.
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
The Product Bistro
OCTOBER 16, 2018
One day, I was musing about the job of product manager, and what differentiates a good product manager from an okay one, and an analogy sprung to mind. Think about a golf swing. There is the addressing of the ball, the back swing, the forward swing, and ultimately the follow though. When you are teaching […].
Mind the Product
OCTOBER 16, 2018
As product managers, our job is to determine what matters most to our customers. At any given time, there could be 100 really great ideas that need implementing, but realistically we can only complete two or three per month. We have to ask ourselves: which three do we build? How deep do we go? And how much time should we spend iterating on a product that launched last month versus moving onto something new?
Alchemer Mobile
OCTOBER 31, 2018
Successful leaders are willing to ask themselves hard questions. Growth begins with introspection, and the most successful people understand that meaningful change doesn’t come without hard work. Our new guide, Five Hard Questions for Mobile Product Managers , covers tough questions product leaders should ask themselves, especially through a mobile lens.
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