Sat.Jan 11, 2014 - Fri.Jan 17, 2014

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What does a Product Manager do? Take 1.

Product Manager in Heels

Starting a new role forces product managers to think of the basic principles the guide product management. I recently changed my LinkedIn profile headline to "Creating products that customers love" and it got my mind going on what a product manager actually does. While many of us answer this with "what doesn't a product manager do?!", it's useful to define this.I think of the Product Manager Basics through the ability to answer the following three questions: What is the problem your customers ar

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Resource Management 2.0: Overcoming the Barriers to Efficient Use of Human Capital

TSIA

Recent research makes it clear that while the professional and consulting services industry has invested in process improvements to enhance project performance, quality, and cost of delivery, the industry is actually getting worse at resource management (RM)! Given that labor expense is the single biggest cost element for professional services organizations (PSOs), these trends must be reversed for any services organization to be successful.