TSIA

JULY 9, 2015

In the age of IoT, companies are manufacturing smart, connected products , driving service efficiency, and optimizing customer processes that drive improvements for both themselves and their customers. However, before you can begin focusing on customer outcomes and understanding the systems your solution is in by leveraging analytics , you need to create the right B4B offer types that follow the Remote Services Continuum and connect with your sales initiatives to create profitable growth.

Analytic Tools 40

Analytic Tools Data Visualization 40

UserTesting

JULY 6, 2015

Today’s guest post comes from Rami Perry, Digital Marketing Consultant at Centresource. Enjoy! Centresource, our mobile and web design development agency, has been around for 12 years—an eternity in digital—and in that time, one of our biggest learnings is this: … The post 3 Essential Tips for User Testing Prototypes: Advice From Our Agency to Yours appeared first on UserTesting Blog.

User Testing 22

User Testing Product Research Testing Customer Experience 22

Folding Burritos

JULY 5, 2015

Trying to organize a large product backlog is a tough thing to do. As times goes by, and the product grows, what was once a simple list of prioritized items gets unwieldy. Working from a huge list makes it very difficult to navigate and very easy to get “lost” in it. You lose track of what’s going on, what should come next and what’s really low priority.

Technical Review 273

Technical Review Roadmap Software Review Customer Experience 273

TSIA

JULY 7, 2015

In the first part of this three part series, I discussed the top factors driving the shift to outcome-based offers, as well as the key capabilities required to be successful. Let’s dig a little deeper into how to get started, and in particular, how to surface the unmet needs of your customers.

40

40

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

UserTesting

JULY 6, 2015

Today’s guest post comes from Rami Perry, Digital Marketing Consultant at Centresource. Enjoy! Centresource, our mobile and web design development agency, has been around for 12 years—an eternity in digital—and in that time, one of our biggest learnings is this: … The post 3 Essential Tips for User Testing Prototypes: Advice From Our Agency to Yours appeared first on UserTesting Blog.

User Testing 20

User Testing Product Research Testing Customer Experience 20