Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. In-app strategies for converting free or trial users to paying customers. Measure campaign performance and refine your customer acquisition strategy.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. So what strategies can help you elevate the user experience? Implement your product experience strategy by developing an execution plan with a timeline.

Data Visualization 105

Data Visualization User Testing Customer Experience Analytic Tools 105

Intercom, Inc.

JUNE 13, 2018

Of all the ways to get your message into the world, staging events might not seem like the most efficient or scalable. But that misses a few important qualities that only live events can offer. To do that, it’s not enough to replicate textbook marketing strategies. Events rely on difference. Staging events to remember.

Events 205

Events Branding Customer Experience User Testing 205

Mind the Product

SEPTEMBER 23, 2022

In this Prioritised event exclusively for members, Managing Director of Mind the Product, Emily Tate, moderated a panel discussion of product experts to discuss building strategy in product. [.] Read more » The post Building an effective product strategy – four key takeaways appeared first on Mind the Product.

Product Strategy 149

Product Strategy Strategy Events Management 149

Userpilot

APRIL 3, 2024

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. ” Analyze direct and indirect competitors’ successes and failures, refining your strategy to enhance your product’s market position.

Analytic Tools 104

Analytic Tools Feedback Software Customer Experience Onboarding KPIs 104

Product Management Lessons from the Trenches

AUGUST 21, 2018

Finding Your Product’s Critical Event(s) By now you have most likely heard the phrase “build it, they will come”. Before we talk about our experience building a dashboard (in an upcoming post), it’s good to have a primer on one key metric that is often referred to as a critical event. Steps to finding your critical event?

Events 150

Events Data Visualization Onboarding KPIs Reporting Tools 150

Intercom, Inc.

OCTOBER 13, 2022

That’s just a quick peek – watch the full recording or read through the event transcript to experience New at Intercom and catch up on all the major announcements and innovations that were shared at our latest virtual event. What follows is a lightly edited transcript of the event. Paul Adams: Hey, everybody. Over to Charlotte.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

The Product Coalition

DECEMBER 2, 2021

Nothing from an app despite the likes of Deliveroo and Uber listing numerous similar results: This means that if your go-to-market strategy requires new people to find your information or content on a search engine and then to seamlessly start using your product?—?a Would you like to discuss the strategy for your mobile growth?

Research Software 175

Research Software Technology User Testing Strategy 175

Userpilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Once you understand how the cycle works, you need to learn good strategies you can apply.

User Testing 105

User Testing Analytic Tools Research Software Feedback Software 105

Revulytics

AUGUST 28, 2018

Metallica’s data-driven, customer-centric approach can be applied to pretty much any industry that seeks to further engage its users through more relevant and meaningful virtual and in-person events. Putting on live, national and global events is expensive. The same strategy can also be applied for digital events like webinars.

Data Visualization 80

Data Visualization Events Analytic Tools Reporting Tools 80

Userpilot

AUGUST 2, 2023

A data-driven email marketing strategy helps to personalize subject lines, increase clickthrough rates, and improve customer retention by re-engaging inactive users. Specific in-app events, such as onboarding , can trigger emails sent to customers to provide additional information or help.

Data Visualization 98

Data Visualization Analytic Tools Customer Experience User Testing 98

Userpilot

NOVEMBER 19, 2023

This article answers your questions with proven cross-selling strategies and examples from top SaaS companies. Strategies and best practices to effectively cross-sell SaaS customers: Identify best cross-selling opportunities across the customer journey using path analysis. Why implement a cross-selling strategy?

Analytic Tools 101

Analytic Tools Feedback Software Data Visualization Reporting Tools 101

280 Group

FEBRUARY 4, 2020

Read our interview with Hemke below for a bit of background, then sign up to see her in person at the event! Register now for the Trailblazing Women in PM – How To Blaze Your Own Trail event presented on March 11, 2020. I learned it was the perfect mix of customer interactions, strategy, and engineering. I loved the job!

Analytic Tools 263

Analytic Tools Data Visualization Technical Review Feedback Software 263

Intercom, Inc.

MARCH 10, 2021

Avoiding burnout at work requires a lot of different strategies, with an emphasis on self-care – this is even more important in world of remote work, where the divide between work and life is more blurred than ever. Without a proven strategy here, you’re more likely to get pulled into projects you can’t realistically accommodate.

Strategy 245

Strategy User Testing Product Research Research Software 245

Mironov Consulting

DECEMBER 5, 2023

  (For fun, let’s call those things strategies.) ” And this is usually wrapped around an organizational ownership fistfight about who “owns” company-level strategy.    If another executive claims company strategy as their bailiwick , we gracefully back off and let them drive.]

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Intercom, Inc.

JUNE 9, 2020

These are all key components of a business resilience strategy, one that bolsters up a business that’s faced with challenges and sets it up for growth long-term. Here are a few of the strategies they shared and how you can apply them to your own business as you move forward. In March, McKinsey & Co. Make decisions quickly.

Strategy 197

Strategy Feedback Software Customer Experience Reporting Tools 197

Userpilot

JULY 20, 2023

But you can turn all that around with the right strategies. The following strategies will help: Measure customer satisfaction across the user journey Keep tabs on customer satisfaction by triggering CSAT microsurveys at important touchpoints. Focus on major activation events. Customer segmentation on Userpilot. Be contextual.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools Data Visualization 98

The Product Coalition

JULY 25, 2022

How I came to realize product strategy doesn’t exist in isolation “Two roads diverged in a wood and I?—?I So what exactly is product strategy? How I defined product strategy would define my professional career. Minimal discussion and representation of the role or need for product strategy existed. your launch event.

Product Strategy 119

Product Strategy Strategy Product Research Product Management 119

Userpilot

JULY 31, 2023

Looking to power up your retention marketing strategy? This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. The right customer retention strategy will: encourage repeat purchases, create loyal customers, and improve your retention rate.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Dear Strategy

MAY 15, 2023

On this episode of Dear Strategy, we talk about our new strategy framework, the latest direction for our podcast, and how strategic planning really works – especially in the face of unexpected events. If you’re interested in strategy training or coaching for your business, please visit us at Strategy Generation Company.

Strategy 52

Strategy Framework Events Product Strategy 52

Pragmatic Marketing

JULY 2, 2019

Event marketing is a cornerstone for any business or enterprise that hosts events, regardless of size. Successful corporate event planning offers many potential benefits, including: Increasing brand awareness. These benefits are why event marketing success is crucial for business growth. Building brand affinity.

Events 70

Events Marketing Customer Experience User Testing 70

Pragmatic Marketing

JULY 2, 2019

Event marketing is a cornerstone for any business or enterprise that hosts events, regardless of size. Successful corporate event planning offers many potential benefits, including: Increasing brand awareness. These benefits are why event marketing success is crucial for business growth. Building brand affinity.

Events 70

Events Marketing Customer Experience User Testing 70

Bain Public

OCTOBER 13, 2022

(Montreal, Canada) – The Bain Public team is hosting their first ever startup event in November called Product Dayz! For the first time ever, Bain Public will be hosting their own, exclusive product workshop event! The first one occurring in November will be on high level vision, strategy, tactics and metrics. Event Information.

Events 52

Events Startups Workshop Vision 52

Bain Public

JANUARY 26, 2022

To close the 2022 Accelerator Summit, MAIN is organizing a closing event and is inviting the entire Quebec entrepreneurial community. The event is presented by Bain Public and XMachina, under the banner of Fuckup Nights Montreal (FUN), in collaboration with Ton Équipier. Event Information. Sign up here ! About MAIN.

Events 52

Events Artificial Inteligence Startups Roadmap 52

Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? In this article, we’re going to do a deep dive into a whopping 16 different strategies you can draw from to boost customer retention and increase loyalty. Then you are in the right place! Let’s get right into it!

Product Research 97

Product Research Onboarding KPIs Customer Experience Data Visualization 97

Userpilot

MAY 22, 2023

Searching for a customer experience (CX) strategy to set you apart from the competition? A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. This article guides you to make an excellent CX strategy with best practices and tips. How to build a CX strategy?

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Product Research 96

Userpilot

APRIL 18, 2023

But how do you create a customer success strategy that works? In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. A customer success strategy is beneficial to increase customer retention, boost customer lifetime value, expand WOM , and enhance your product experience.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Mind the Product

JULY 22, 2020

In this first, Breakout Session release from #mtpcon Digital 2020, you can delve into four of the event’s deep-dive sessions focusing on product strategy and skill development. The post Product Strategy and Skill Development: Learnings from the #mtpcon Session Speakers appeared first on Mind the Product.

Product Strategy 121

Product Strategy Development Strategy Roadmap 121

Userpilot

SEPTEMBER 14, 2023

It’s important to define and execute a clear user segmentation strategy for a number of reasons: customer segmentation helps you personalize in-app experiences, improve retention , and drive product success. feature and event tagging) or surveys. There are many different ways to segment and define user segments.

Customer Experience 105

Customer Experience Analytic Tools User Testing Feedback Software 105

Userpilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. This article shows you practical strategies to drive high engagement for your SaaS, boosting retention and revenue as a result. Decide on customer engagement strategies to implement at each touchpoint.

Feedback Software 97

Feedback Software User Testing Customer Experience User Friction 97

Gainsight

AUGUST 3, 2022

Thought leaders such as Aaron Levie , author Geoffrey Moore , Yamini Rangan , Yancey Spruill , Erica Shultz , Raj Sisodia , and more will share their expertise and durable growth strategies. Pulse is more than your average conference; it is the best community event of the year. Right now is a tough time for a lot of businesses.

Events 59

Events Customer Experience Technology Strategy 59

Mind the Product

OCTOBER 11, 2018

These stages usually look like this: Map out all the possible events (don’t miss anything!) to an events table. Implement events table. Unless you have support from a super-talented machine learning team, having hundreds of events doesn’t serve you well at all. End with the event table / tracking plan.

Data Visualization 147

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 147

Userpilot

APRIL 10, 2023

Apart from offering delightful products, these companies have managed to successfully leverage their freemium strategy to drive product growth. TL;DR A freemium strategy is based on a free plan that offers limited functionality or usage for unlimited time. Want to see how Userpilot can help you execute your freemium strategy?

Feedback Software 97

Feedback Software Analytic Tools User Testing Strategy 97

Userpilot

JANUARY 18, 2023

With so many product marketing strategies floating around the SaaS world, it can be hard to identify the right one. Product-led growth or PLG is a go-to-market strategy that leverages the product itself as a means of generating demand, converting sales leads, and retaining users long-term. What is PLG strategy?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Marketing 98

Userpilot

MAY 3, 2022

Pair that with in-app communication and you’ve got a pretty good marketing strategy. We’re going to teach you how to craft a marketing strategy made for the enterprise sales cycle so you can adapt your sales process. When your marketing strategy focuses on outbound, it’s not so clear.

Enterprise 98

Enterprise Strategy Marketing Outbound 98

Intercom, Inc.

JUNE 1, 2018

I didn’t have a perfectly mapped out startup marketing strategy. I certainly didn’t have an “acquisition strategy.” If you’re selling dating apps to millennials, then clever PR or on-campus, offline campaigns will likely beat event sponsorship.

Startups 201

Startups Feedback Software Marketing Strategy 201

freshtrax

JULY 19, 2023

is further evidenced by the attendance figures of Anime Expo , the largest anime event in North America. Once a small gathering of under 2000 attendees, the event drew in over 385,000 anime fans this July at Anime Expo 2023! Once a niche interest, anime has become more and more popular in the U.S.

User Testing 75

User Testing Marketing Strategy Reporting Tools 75