Customer-centric Prioritization Frameworks: Level-up from MoSCoW and RICE
I’ve done the hard work for you. I have pulled out the 18 customer-focused methods from the 101 overall. We talk a lot about being customer-focused. What do you say we make it official?
I have looked into at least 107 prioritization frameworks so far. Keep in mind that pretty much any scoring framework or matrix can be steered towards the customer with a small tweak or two (changing “business impact” to “customer impact,” for example). However, here I have teased out the 18 of 107 that are explicitly customer focused.
Below is the full list of customer-focused prioritization frameworks. From there, scroll to find more information.
- Monster score
- Gusto quadrant
- DIE score
- How many, How often matrix
- BACER score
- IDEA/E scoring
- Value Mapping
- BUC score
- Nine-box Updated
- Product Manager Triangle score
- 5 Pillar framework
- Three Feature Buckets
- EFQ
- 11 Questions score
- Opportunity Score
- Disruption vs Visibility Bug Prioritization
- CUP method
- Decision Diamond
Monster Score
Monster is right. It’s like RICE on steroids. It has almost everything that I could think of that I would want. It doesn’t have strategic alignment included (one of my favorites), but it does have one significant upgrade from RICE — Customer Impact (separately from business impact).
Read more: UX Collective
