Lenny Rachitsky

APRIL 14, 2024

The company shares internal meetings on YouTube, maintains a public issue tracker for projects, and provides a 2,000-page handbook detailing their operational procedures. This dedication to transparency has enhanced user trust and encouraged community engagement, retention, and growth.

Feedback Software 63

Feedback Software User Testing Construction Customer Feedback 63

The Secret PM Handbook

JANUARY 7, 2018

It’s exciting to see the first review of The Secret Product Manager Handbook ! The post “Compact, Immediately Useful, and Enough Depth” – The First Review appeared first on The Secret Product Manager Handbook. You can also follow him on Twitter at @prodbistro.

Article 170

Article Product Marketing Product Management Product Manager 170

Product Innovation Educators

MARCH 27, 2023

The award started in 1988, and in 2004 the OCI committee was asked to write a chapter for the PDMA Handbook of New Product Development about the OCI award. Many companies find this valuable, and some later win the award after adapting their practices to reflect what they learned from us. [9:40]

User Testing 83

User Testing Crowdsource Healthcare Finance 83

Intercom, Inc.

FEBRUARY 12, 2019

This post was excerpted from “The Sales Handbook” The post Why SaaS growth isn’t just about acquiring new customers appeared first on Inside Intercom. The plain truth of the matter is that companies built on recurring revenue can’t afford to treat customers like they’re disposable.

Startups 184

Startups Management Management Strategy 184

The Secret PM Handbook

MAY 5, 2017

” video , from my (still in production) Secret Product Manager Handbook series. Let me know in the comments what you think about the Secret Product Manager Handbook. For a longer explanation of the Secret Product Manager Framework check out the “What Is Product Management?” Keep in touch.

Framework 302

Framework User Testing Product Management Product Manager 302

The Secret PM Handbook

AUGUST 27, 2018

The post “I Have An Idea” – How I Evaluate Product Ideas appeared first on The Secret Product Manager Handbook. (Check out Finding Market Problems Resources for a bunch of ideas and guides from me and others on how to do that.).

Product Management 218

Product Management Product Manager Marketing Management 218

UX Planet

JANUARY 4, 2024

Design system books cover Atomic Design by Brad Frost Design Systems Handbook by Invision Modular Web Design by Nathan Curtis Open-Source Design Systems: Open source design systems from real-life companies to learn and get inspired from.

Books 92

Books Article Definition UX 92

The Secret PM Handbook

NOVEMBER 11, 2017

appeared first on The Secret Product Manager Handbook. Likewise, your focus will go from 30,000 feet to 1 foot and back multiple times per day. So mental flexibility is critical. […] The post Hello Product Managers!

Product Management 150

Product Management Product Manager Management Management 150

Lenny Rachitsky

APRIL 18, 2024

Find the transcript at: [link] Where to find Dalton Caldwell: • X: [link] • LinkedIn: [link] Where to find Lenny: • Newsletter: [link] • X: [link] • LinkedIn: [link] In this episode, we cover: ( 00:00 ) Dalton’s background ( 04:41 ) The value of simple advice ( 07:04 ) Dalton’s advice: “Just don’t (..)

Startups 78

Startups Feedback Software Crowdsource Customer Feedback 78

The Secret PM Handbook

JULY 13, 2018

The post The Secret Truth About Your Methodology and Processes appeared first on The Secret Product Manager Handbook. If you like this post, please Like it, tweet it, share it! If you don’t like it, leave a comment and tell me why.

Agile 199

Agile Article Customer Experience Product Management 199

TechEmpower - Product Management

AUGUST 7, 2023

Aspatore Inside the Minds Series, Leading CTOs Mark Minevich , The CTO Handbook Tom Berray and Raj Sampath, the Role of the CTO: Four Models for Success Werner Vogels – The Different CTO Roles Role of the CTO If you know of more resources on this topic, we’d love to hear from you.

CTO Coach 104

CTO Coach Fractional CTO CTO Fractional VPE 104

The Secret PM Handbook

APRIL 18, 2018

The post Storytelling For Product Managers – The TL;DR Version appeared first on The Secret Product Manager Handbook. If you start using this structure for telling your stories about yourself, your customers, and your market, your reputation will soar. To learn more about PSR, check my previous post.

Product Management 191

Product Management Product Manager Management Management 191

The Product Coalition

JANUARY 28, 2021

I credit overengineering for that really complex change management process or that 200 page employee handbook you may have been asked to read. I suspect it has something to do with creativity. It’s not limited to software development either?—?I

Construction 163

Construction Software Developers Software Development Data Visualization 163

UserInterviews

JUNE 13, 2019

What we believe, our mission statement, and what we're building for the future.

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Product Innovation Educators

JANUARY 1, 2024

Our second book, Corporate Explorer Handbook , says that as management consultants and academics we don’t know all the answers. Our second book, Corporate Explorer Handbook, says that as management consultants and academics we don’t know all the answers. Most of the answers are in the field with the people doing this.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Strategy 98

The Secret PM Handbook

AUGUST 7, 2018

The post Persuasion Tips: Have A Goal appeared first on The Secret Product Manager Handbook. And if you like this article, please share it, and subscribe to the site and my email newsletter.

Presentation 170

Presentation Demo Article Definition 170

UserInterviews

JUNE 13, 2019

What we believe, our mission statement, and what we're building for the future.

40

40

The Secret PM Handbook

MAY 5, 2017

” video , from my (still in production) Secret Product Manager Handbook series. Let me know in the comments what you think about the Secret Product Manager Handbook. For a longer explanation of the Secret Product Manager Framework check out the “What Is Product Management?” Keep in touch.

Framework 150

Framework User Testing Product Management Product Manager 150

Lenny Rachitsky

APRIL 7, 2024

Find the full transcript at: [link] Where to find Claire Vo: • X: [link] • LinkedIn: [link] • TikTok: [link] Where to find Lenny: • Newsletter: [link] • X: [link] • LinkedIn: [link] In this episode, we cover: ( 00:00 ) Claire’s background ( 04:50 ) How to achieve career progression ( 10:11 ) Avoiding promotion (..)

User Testing 56

User Testing Customer Feedback Feedback Software Customer Experience 56

The Secret PM Handbook

OCTOBER 1, 2017

appeared first on The Secret Product Manager Handbook. And after you’ve been a product manager for a while we assume you have proven to yourself and others that you should be a product manager, that it’s the appropriate job for you. And at that point I start asking a whole different set of questions, of course!

Product Management 150

Product Management Product Manager Product Research Management 150

The Secret PM Handbook

OCTOBER 9, 2018

The post 3 Proven Ways To Help Your Sales Team Beat Quota appeared first on The Secret Product Manager Handbook. Let me know in the comments, or drop me an email – nils@secretpmhandbook.com.

Sales Training 170

Sales Training User Testing Differentiation Customer Experience 170

TryMyUI

FEBRUARY 23, 2022

This handbook will help you learn how to create a better video game, by understanding these two aspects of gameplay that are often overlooked by developers. Video games are not just about the game any more. The user interface and the user experience design of video games is now an integral part of what makes them successful or unsuccessful.

Customer Experience 52

Customer Experience User Experience Blog Development 52

Intercom, Inc.

FEBRUARY 14, 2019

Check out the slides from my talk below or on SlideShare : If you want industry-tested advice for growing your company, especially beyond the first phase, download The Growth Handbook : The post 5 strategies to drive your next wave of growth appeared first on Inside Intercom.

Strategy 188

Strategy User Testing Download Product Research 188

The Secret PM Handbook

AUGUST 11, 2017

appeared first on The Secret Product Manager Handbook. So we have to do more work, via testing and understanding our users, to define a better solution. What would you do with a team of developers and a three month runway? The post How Are You Going to Fix Onboarding?

User Testing 150

User Testing Research Software Product Research Download 150

The Secret PM Handbook

AUGUST 4, 2017

The post A New Focus On Product Management Opportunity appeared first on The Secret Product Manager Handbook. (And don’t forget to sign up for the mailing list to get some good stuff.).

Product Management 150

Product Management Product Manager Management Management 150

The Secret PM Handbook

JULY 20, 2018

The post Mental Models Applied: Using A 2×2 Chart For Handling Competitive Objections appeared first on The Secret Product Manager Handbook. A more generalized matrix – [link].

Differentiation 170

Differentiation Naming Agile Article 170

The Product Cafe

JANUARY 18, 2024

The AI Product Manager’s Handbook Irene Bratsis, serving as the Director of Digital Product & Data at IBWI, authored "The AI Product Manager’s Handbook," a vital resource for product managers specialising in Artificial Intelligence. But right here, I’m excited to share a sneak peek of our latest favorites.

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience Certifications 52

Product Innovation Educators

SEPTEMBER 23, 2019

The author of The Secret Product Manager Handbook , Nils Davis, joins us to discuss his tips for better presentations. Useful links: Nils’s book, The Secret Product Manager Handbook. The author of The Secret Product Manager Handbook, Nils Davis, joins us to discuss his tips for better presentations. Innovation Quote.

Presentation 77

Presentation Customer Experience Books Product Management 77

The Secret PM Handbook

AUGUST 18, 2017

The post A Better Approach To Demoing Can Turn Sales Around appeared first on The Secret Product Manager Handbook. She goes into a lot more detail about these and other techniques for making your demo a LOT better.

Demo 150

Demo Agile Differentiation Product Research 150

The Secret PM Handbook

SEPTEMBER 1, 2017

The post How To Say “No” To A Feature Request appeared first on The Secret Product Manager Handbook. (Image “No” copyright (c) 2014 Henry Burrows, Attribution-ShareAlike 2.0 Generic – CC BY-SA 2.0 ) .

Data Visualization 199

Data Visualization Customer Experience Roadmap Presentation 199

Lenny Rachitsky

NOVEMBER 26, 2023

: [link] • TikTok Is the New TV: [link] • Evan Spiegel on X: [link] • Brian Chesky’s new playbook: [link] • What sets great teams apart | Lane Shackleton (CPO of Coda): [link] • Flashtags: [link] • Patrick Spence on LinkedIn: [link] • The Philosophy of Ikigai: 3 Examples About Finding Purpose: [link] (..)

CTO 52

CTO Product Research Leadership Startups 52

Sequent Learning

DECEMBER 20, 2023

Steven Haines’ Books: A Wealth of Knowledge Our founder, Steven Haines , renowned for his expertise in the field, has authored a collection of groundbreaking books on product management.

User Testing 52

User Testing Customer Feedback Certifications Product Management 52

Intercom, Inc.

APRIL 16, 2019

Learn from industry leaders who’ve done it before in The Sales Handbook. . “When executed properly, your roadmap provides you with the air cover to discuss trade offs when new requests arise” Want more lessons on scaling sales? The post How to scale a global sales operations team appeared first on Inside Intercom.

Roadmap 177

Roadmap Engineering Customer Experience Development 177

Sequent Learning

DECEMBER 20, 2023

Driving Business Success through Product Management Expertise Market Impact : Product Managers possess the capability to steer products that align seamlessly with market needs, driving revenue and market share.

Certifications 40

Certifications Product Management Product Manager User Testing 40

The Secret PM Handbook

FEBRUARY 9, 2018

The post What Successful Companies Do To Get Better Leads appeared first on The Secret Product Manager Handbook.

Data Visualization 186

Data Visualization Reporting Tools Research Software User Testing 186

The Secret PM Handbook

OCTOBER 21, 2017

appeared first on The Secret Product Manager Handbook. I have a few other posts you can check out as well. I’d love to hear what you’re doing now to capture and analyze your customer conversations. The post Visiting Customers?

Customer Experience 150

Customer Experience Data Visualization Framework Article 150