How to learn from churn – designing good user offboarding
Intercom, Inc.
MARCH 25, 2019
We’ve all signed up for a product only to realize a few months later that it didn’t quite fit our needs. More often than not, the closing experience of these products leaves a lot to be desired. We remember how easy it was to sign up for the one week free trial on the gym’s website. Dealing with reality.
Let's personalize your content