management-user-experience 
eG Innovations
JUNE 14, 2019
The Importance of User Experience. The success of any IT initiative these days is measured based on user experience. Irrespective of the type of application in question – whether email, Citrix/VDI, SAP, web application – application availability and response time are key measures of user experience.
Speaker: Jon Harmer, Product Manager for Google Cloud
Understand how your work contributes to your company's strategy and learn to apply frameworks to ensure your features solve user problems that drive business impact. Grow your user empathy skills: Better understand users and the problem space they are working in through Journey Maps that are customized for Product Managers.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Speaker: Sam Owens, Product Management Lead, Namely Platform
Sam and Jessica faced a problem that many product managers face: their customers wanted better analytics and reporting, but analytics wasn’t the core function of the SaaS product Sam and Jessica manage. To make things tougher, they needed something flexible, scalable and capable of serving different user types.
Speaker: Bronwen Rees, Author and Lead Product Designer at Xero
We all want a world where everyone has equal access to digital information, just as we want all online experiences to be equitable. Many in the UX space reiterate that “knowing your audience” is paramount to developing great user experience, and that empathy is the cornerstone of UX.
This white paper will go through each step of the product management process and explain how a UX platform can make you more efficient, thoughtful and effective through each stage of development. We will show you how a UX research platform can help you un
Speaker: Richard Cheng, Associate Product Manager, Mark43
Mark43 is on a mission to bring public safety data management into the 21st century. To fix traditionally paper-heavy and error-prone processes, they needed a secure and easy-to-use product experience that simplified and unified crime data collection and management. August 7, 2018 11:00 AM PDT, 2:00 PM EST, 6:00 PM GMT
Speaker: Daniel Foster, Strategy Lead, TechSmith & Vic DeMarines, VP of Product Management, Revenera
Join us for a discussion about experimenting with data-driven onboarding to boost customer experience during trials and drive business outcomes. TechSmith’s Snagit Strategy Lead, Daniel Foster, will share how he leveraged product usage data, segmentation, and targeted onboarding messaging to improve trial users’ experiences.
Speaker: Laura Klein, Principal at Users Know and Author of UX for Lean Startups
Learn a few really common user experience design mistakes and how to avoid making them. Join UX designer and product management expert Laura Klein for a no-holds-barred Ask Me Anything session on UX design. What are the first steps in designing a user experience?
Speaker: Nicole Munson, Senior Product Manager at American Express
Every product manager labors over creating the perfect customer experience. Product Manager at Amex Savings, for this insightful webinar based on her many years of launching products to a variety of end-users. We will dig into the many ways that PMs experiment, track customer feedback, design, and test new experiences.
Advertisement
Being a Product Manager can be incredibly rewarding. Even when supporting mature products, they tend to gain a fundamental understanding of user issues and frequently become the driver for solving those issues. For those who like helping people, Product Management can be a gratifying gig.
Advertiser: 3Pillar Global
User experience now matters just as much—if not more—than the value-add. Listen up, Product Managers! According to data from EY, financial customers strongly connect personalization with trust. Rapid technological advances & high consumer expectations have changed the game for financial institution products.
Speaker: Marcus Andrews - Director of Product Marketing & Keren Wexler - Sr. Director of Product
Leveraging a single platform that combines product analytics, in-app guides, and feedback management solutions can be the most effective way to deliver digital experiences users love. How to use analytics and guides to create better onboarding experiences, launch products, and drive product adoption.
Speaker: Felix Watson Jr., Product Manager at Google, and Terrell Cobb, Designer at Microsoft
As more product teams adopt agile working styles, poor collaboration between Design and Product Management can harm a team’s ability to create consumer and business value. In this webinar they will teach you: 3 principles that allow Design and Product Management to work together more effectively.
Speaker: Laura Klein, Principal at Users Know and Author of UX for Lean Startups
That's why Laura Klein, product manager and UX designer, has a set of tips to help application teams improve their embedded dashboards and reports. You'll learn: How to develop products that boost your business's bottom line while dramatically improving customer experience. No one makes poorly designed products on purpose.
Speaker: Nir Eyal, Author of Hooked: How to Build Habit-Forming Products
Through consecutive “hook cycles,” these products reach their ultimate goal of bringing users back again and again without depending on costly advertising or aggressive messaging. Hooked, the book, is based on Eyal’s years of research, consulting, and practical experience. Actionable steps for building products people love.
Speaker: Michael Cardy - Red Hat Chief Strategist, Jason Tanner - CEO of Applied Frameworks, and Mike Mace - VP of Market Strategy at UserTesting
However, most businesses struggle with formidable user testing and feedback processes. In this webinar, leaders in digital transformation and project management will explain their tactics for usage testing and turning customer feedback into actionable insights. Empowering product managers to drive decisions.
Speaker: Shakima Jackson-Martinez, Director of Diversity, Equity, and Inclusion, and Kristin Zibell, Director of Research Products and Services
If anyone were to pick up your product and use it, would they feel safe during their experience, or is there a chance they'd be unintentionally harmed by it? This is where Experience Gap research comes in, and why inclusive research is crucial for your business and your customers.
Speaker: Liz Love, Chief Commercial Officer at ProdPad
As product managers, we all seem to experience similar pain points in our day to day lives. We all struggle with stakeholder conflict, constant feature requests, failed launches, unexpected outcomes, unhappy users, and complexity. In this session, you will learn: The reasons behind product management pain points.
Speaker: Edie Kirkman - VP, Digital at Focus Brands
Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.
Advertisement
Continuous development takes things further by giving product teams more autonomy and freedom to test out their ideas and experiment with new features in production by choosing who they want to test on. Testing in production –– why it’s important, and the many ways you can deploy your features safely and efficiently.
Expert insights. Personalized for you.
75 
Let's personalize your content