Roman Pichler

AUGUST 13, 2019

Split the Product Backlog. Faced with an overly long and detailed product backlog, investigate if it does describe one cohesive product. Over time, products can serve an increasingly heterogeneous market and provide a large number of different features, some of which may not be used by all users. If that’s the case for your product, then reduce the product backlog size by unbundling one or more features and releasing them as products in their own right, like Facebook did with Messenger in 2014.

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Roadmap Customer Experience Messaging Product Goals 196

ProductPlan

AUGUST 13, 2019

Product roadmaps shouldn’t be created with a one-size-fits-all approach; each audience needs varying levels of detail and transparency. The dates you show customers may not be the same ones shared internally, the product development team requires more granularity than salespeople, and a customer-specific roadmap prunes away anything irrelevant to the client in question.

Roadmap 51

Roadmap User Testing Technical Review Software Review 51

Product Management University

AUGUST 13, 2019

A strategic product marketing function can be created with one simple move that pays three big dividends to the organization. Many product marketing professionals in B2B have long felt like the sales tools on-demand department and rightfully so. It’s a tough rut to climb out of when product marketing is perceived as a tactical extension of product management, tasked with little more than mobilizing product value propositions to drive sales.

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Product Marketing Marketing B2B Healthcare 127

Intercom, Inc.

AUGUST 13, 2019

Automated customer service isn’t a new concept. We’ve all navigated our fair share of automated phone menus or interacted with support bots to get help. But much has changed, both in usability and customer perception. Voice recognition technology has improved, AI solutions can interpret customer feedback, and chatbots have started to answer the questions they receive, not just pass them off to a human.

Data Visualization 279

Data Visualization Customer Experience User Testing Customer Feedback 279

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Data Visualization

The Product Guy

AUGUST 13, 2019

Not too long ago I had the pleasure of sitting down with 100PM to talk about my product management experiences and journey. I cover a lot of ground in this podcast, from founders as product people to effective product training to MUCH MORE! Check it out @ [link]. Enjoy! Jeremy Horn. The Product Guy.

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Product Management Product Manager Management Management 143

The Product Guy

AUGUST 13, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

Information 140

Information Product Management Product Manager Management 140

First Round Review

AUGUST 13, 2019

NerdWallet co-founder and CEO Tim Chen reflects on the arc of his journey as founder after more than a decade of company building. He shares the six mindset shifts he needed to make to transition from entrepreneur to executive as his startup scaled, weaving together a collection of lessons that will be invaluable for any founder finding themselves at this very same crossroads.

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Startups 96

ProductBoard

AUGUST 13, 2019

A lot of companies know how to collect customer feedback. But the real struggle is knowing how to create continuous feedback loops that provide valuable, actionable information that can inform strategic objectives. In this article, we’re going to see: How continuous feedback loops can improve your product The best ways to collect customer feedback How to engage customers with surveys What to do.

Product Research 75

Product Research Feedback Loop User Testing Customer Feedback 75

freshtrax

AUGUST 13, 2019

Thanks to convenient food delivery services like Uber Eats, Grubhub, DoorDash, and Postmates, we can order food almost anywhere and anytime in the United States. Although the food delivery service market in Japan differs a bit from the United States, residents of major cities in Japan often use quick-and-easy food delivery services to enjoy meals, from lunch at noon to boba tea at midnight.

Research Software 69

Research Software Marketing User Testing Customer Experience 69

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

Miro

AUGUST 13, 2019

Survey: What remote work looks like todayWe’ve all heard that remote work and distributed teams are the future. But what does this trend look like in practice? We partnered with FYI to survey 486 tech professionals who work remotely at least part of the time. Check out our findings below to discover more about their attitudes, frustrations, and habits.Sarah BeldoDirector of […].

Blog 62

Blog 62

Emerge Insights

AUGUST 13, 2019

A product owner launching an enterprise application has a multitude of device platforms to consider. There are native phone apps for iOS and Android, a responsive web application, and potentially even Mac, Windows, and Linux desktop applications. This increases the level of effort to build and support so many applications, which can be cost prohibitive […].

Strategy 64

Strategy Enterprise Technology 64

DISQO

AUGUST 13, 2019

At Innov8rs in New York , Alpha’s co-founder Thor Ernstsson was joined onstage by Koley Corte, AllianceBernstein’s Senior VP and Global Head of Business Transformation, for a mind-meld on customer-centricity and corporate innovation in today’s fast-paced world. Thor began by sharing the results of a test run on Alpha’s platform , where nearly 300 respondents were asked to provide feedback on the worst customer experiences they’ve endured, including the type of companies most often guilty o

Feedback Software 49

Feedback Software User Testing Weak Development Team User Friction 49

Split

AUGUST 13, 2019

Last week, I spoke about the foundational idea of decoupling deployment from release. This week, let’s answer the question, “Why would I want to?” At a high level, there are really just two reasons: #1: You want to prevent code that’s still a work in progress from being exposed to users before it’s ready. If you are using Trunk-Based Development, where all code is committed to master no less often than once a day, you need this decoupling or else your work in process will go live the

Weak Development Team 51

Weak Development Team User Testing Product Research Customer Experience 51

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Business of Software Conference

AUGUST 13, 2019

Boston Events During BoS Conference. Boston isn’t just the home of your favorite SaaS and software conference. There is plenty going on. This year, you could take the opportunity to see, among others, Baseball – Redsox vs Giants, Lizzo, ZZ Top, David Byrne, King Crimson, The Who, a Downton Abbey Exhibition (!) and lots, lots more. Here are a few of the things you could do while you are at the conference in 2019.

Events 45

Events Banking Development 45

DISQO

AUGUST 13, 2019

At Innov8rs in New York , Alpha’s co-founder Thor Ernstsson was joined onstage by Koley Corte, AllianceBernstein’s Senior VP and Global Head of Business Transformation, for a mind-meld on customer-centricity and corporate innovation in today’s fast-paced world. Thor began by sharing the results of a test run on Alpha’s platform , where nearly 300 respondents were asked to provide feedback on the worst customer experiences they’ve endured, including the type of companies most often guilty o

Feedback Software 40

Feedback Software User Testing Weak Development Team Product Research 40

TSIA

AUGUST 13, 2019

There are a few hot topics facing the professional services community today, many of which are keeping professional services leaders and professionals up at night. As part of TSIA’s Professional Services research and advisory practice, we’ve been tracking these trends and topics with the information gathered through member surveys, benchmark assessments, and feedback from our extensive membership community.

Blog 40

Blog Information 40

DISQO

AUGUST 13, 2019

At Innov8rs in New York , Alpha’s co-founder Thor Ernstsson was joined onstage by Koley Corte, AllianceBernstein’s Senior VP and Global Head of Business Transformation, for a mind-meld on customer-centricity and corporate innovation in today’s fast-paced world. Thor began by sharing the results of a test run on Alpha’s platform , where nearly 300 respondents were asked to provide feedback on the worst customer experiences they’ve endured, including the type of companies most often guilty o

Feedback Software 40

Feedback Software User Testing Weak Development Team Product Research 40

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

UserTesting

AUGUST 13, 2019

Today’s article is a guest post from Ashley Coolman, Content Strategist at Qordoba. Enjoy! Product teams care about UX copy, but often don’t involve content strategists or UX writers until a project is in its final stages before launch. … The post Avoiding content debt: why product teams should prioritize content early in the development cycle appeared first on UserTesting Blog.

Development 30

Development UX Blog Article 30

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. But perhaps we don’t stop to consider the fundamental nature of our relationship with tools – we’re aware that they extend our abilities, but can also be blind to the way they shape how we use our abilities.

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Reporting Tools Research Software Feedback Software Weak Development Team 223

Mind the Product

AUGUST 13, 2019

Despite up to 96% of all innovation projects failing to make any return on investment and 97% of large businesses believing digital innovation to be critical to their future success , how do organisations find the balance between challenging the status quo and creating innovative products and services time and time again? Generally speaking, organisations have three options when starting out on their innovation journey – partner, buy, or build.

Customer Experience 142

Customer Experience User Testing Research Software Data Visualization 142

Modus Create

AUGUST 13, 2019

“Blockchain.” “Cryptocurrency.” “Lock box.” “Strategery.” You’ve no doubt heard these buzzwords and more. And if you’re anything like me, you’ve probably also given the blank-stare-and-cocked-eyebrow look while somebody tries to explain what they actually mean. Well, I recently set out to try to understand “The Blockchain” for myself.

Software Review 61

Software Review Technical Review Systems Review Customer Experience 61

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Mind the Product

AUGUST 13, 2019

We’re taking a short break from releasing new episodes for the month of August. We’ll be back with new interviews in September. But don’t despair! We’ve asked a few friends to pick some of their favorite episodes to re-broadcast in the meantime. This week’s pick comes from our Executive Producer, Emily Tate. Emily Tate’s Pick.

Product Research 93

Product Research Entertainment Consulting Startups 93

Bain Public

AUGUST 13, 2019

When building a product strategy, it can get tricky to predict and prevent which features will be of use and which ones will be unnecessary. At Bain Public , we’ve discovered the main issue with building the wrong features, is that they will incur a huge opportunity cost for a business. Therefore, the role of roadmapping as a whole, as well as the development of the prioritization process itself and all the key steps and conversations in between, are crucial to the learning process.

Data Visualization 40

Data Visualization User Testing Reporting Tools Development 40

UX Studio

AUGUST 13, 2019

Even though technology has changed the way people interact on a daily basis, it hasn’t affected the need to form supportive bonds with others. Moreover, we rely on devices to help share our thoughts every day and do administrational tasks online as quickly as possible. Enter chatbots! More and more companies are transitioning to this conversation-based platform.

Feedback Software 91

Feedback Software Research Software User Testing Product Research 91