differentiation-positioning 
Userzoom
NOVEMBER 18, 2019
70% of CEOs now see UX and CX as a competitive differentiator, however budgets are remaining stagnant. In a startling increase from 52% last year, 70% of CEOs now talking about customer experience, user experience and the experience economy as a key differentiator in their respective markets. But what if you’re in the 30%?
Gainsight
NOVEMBER 18, 2019
In the second case, despite a terrible experience, the customer sees the company’s solution as highly differentiated and is willing to work through the pain to reach the end of the rainbow. Which quadrant your company falls into defines the company’s overall position and top priorities.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Gainsight
NOVEMBER 18, 2019
As more B2B companies make CX a priority, it becomes harder to differentiate—unless you are continuously evolving and maturing your programs. A data-driven approach will help ensure the investments you are making are the ones that will resonate most with your customers, and better position you against the competition.
Advertisement
Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Brought to you by Logi Analytics.
Expert insights. Personalized for you.
91 
Let's personalize your content