user-friction-embedded-analytics 
Userpilot
NOVEMBER 28, 2022
A churned user means lost future revenue and a waste of the resources it took to acquire them. How do you lower your churn rate and make sure all your users stick around? A churned user matters because it’s harmful to growth. For one, churned users leave negative reviews. Churn is the enemy of product growth.
Userpilot
NOVEMBER 28, 2022
So, having an interactive guide in your arsenal is a no-brainer because it helps to drive better user satisfaction while keeping costs low. The self-serve approach to customer service provides users with the guidance and resources they need to learn and use the product themselves. This article takes a deep look at interactive guides.
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