September, 2019

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Beyond the hype: Practical advice on building a platform

Intercom, Inc.

. “Over time companies that want to dominate certain categories will need to think about building a platform” Over time a lot of companies that want to dominate certain categories or have a category leadership position will need to think about building a platform. But the way that you do it is in multiple stages.

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Top Strategies to Advance Your Product Management Career Rapidly – Part 2

280 Group

Becoming expert will brand you as someone who is truly competent and ready to move up. Beef Up Your Resume and LinkedIn Profile—Build Your Personal Brand. Beef up your resume, online profiles, and build your brand. You need to learn to speak with the authority of the position that you want next.

Strategy 201
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Top Strategies to Advance Your Product Management Career Rapidly – Part 1

280 Group

Within a few years he was CEO of a small startup and has held multiple CEO positions since. I ended up being branded as junior because of who I was spending time with. In the company, he was branded as someone far more senior because of who he was spending time with. And vice versa. So, I wasn’t promoted.

Strategy 217
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Defining Brand Strategy and How to Develop One

UX Studio

Creating and maintaining a brand strategy can turn into a never-ending struggle, but it can also provide a great deal of fun. In this post we created a guide on the steps to take in developing your brand strategy. But first, let’s define brand strategy! But first, let’s define brand strategy! Brand strategy defined.

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Building Product to Enhance Customer Support: The Key to Customer Retention in an E-commerce Business

Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket

According to Microsoft's Global State of Customer Service 2019 report, “90% of respondents indicated that customer service is important to their choice of and loyalty to a brand.” Being able to gracefully answer your customer in a timely and supportive way will bring more positive reviews, new customers, and increase retention and growth.

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Customer Experience Strategy for Small Business in 6 Steps

Usersnap

A positive CX improves customer retention, customer satisfaction, builds brand advocates, and increases cross-selling and up-selling. You need to know how the customers have interacted with the brand since the beginning. It hurts the business and branding in the end. Create a customer journey map. Set SMART goals.

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Google Play Store Optimization Tips for the Recent Ratings Algorithm Changes

Alchemer Mobile

They’ll feel valued because you’ve listened to them and actually solved their problems, so they’ll be more likely to leave a positive review and high rating. . or “Do you love this brand?” If the answer is “yes” to that question, you know they’ll be more likely to leave a positive review. Long-Term Strategies.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.