support-training-management 
The Product Guy
AUGUST 13, 2020
When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. A lot of them worked in other positions before moving to product management, like engineers, analysts, marketers and project managers, and learned by taking on extra responsibilities.
Roy Madden
AUGUST 31, 2020
Bias sneaks into machine learning algorithms by way of incomplete or imbalanced training data. For the topic “leadership,” Leo might pick out themes like strong management skills and building a supportive team culture. However, if not designed intentionally, these tools run the risk of reinforcing harmful cultural biases.
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Nulab
AUGUST 26, 2020
Every manager likes to think of their team as being a big, happy unit. This reaches into every element of the business — from the hiring process, all the way through to management values and behaviors. This contrasts with a top-down style of management , which is more about hierarchies. Training and workshops.
Product Innovation Educators
AUGUST 10, 2020
Five factors of successful product managers. Greg is the CEO of Actuation Consulting, a global provider of product management training, consulting, and advisory services to some of the world’s most well-known organizations. Summary of some concepts discussed for product managers. [2:50]
Centercode
AUGUST 7, 2020
Taking shortcuts and cutting corners leads to unpleasant surprises down the road in the form of low star ratings, skyrocketing support costs, and hundreds of RMAs. They’re using Centercode solutions to improve opportunity costs, bring down support costs, and decrease returns — amounting to a 40% reduction in costs overall.
Roy Madden
AUGUST 31, 2020
Bias sneaks into machine learning algorithms by way of incomplete or imbalanced training data. For the topic “leadership,” Feedly AI might pick out themes like strong management skills and building a supportive team culture. However, if not designed intentionally, these tools run the risk of reinforcing harmful cultural biases.
Amplitude
AUGUST 4, 2020
Customer success involves more than just a couple of training sessions and regular emails asking for feedback (though both are useful). Train your customers, giving them not only a general feeling for your product but also specific knowledge for what features will be most useful to them. Provide Closer Levels of Customer Support.
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