July, 2021

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Tips for Becoming a Head of Product

Roman Pichler

Be Prepared to Look after People, Not Products. When you become a head of product, you move into a line management position. Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. Instead of creating, for example, product strategies and roadmaps and tracking KPIs , you should help the people on your team acquire the right knowledge and develop the right skills so that they can carry out the relevant work on

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ProductTank in a post-pandemic world

Mind the Product

Down here at the end of the earth we have had a bit of a different experience to the rest of the ProductTank world, with our elimination of COVID-19 in the community allowing in-person events to be run for most of the second half of 2020 and most of 2021. So, we have been able [.] Read more » The post ProductTank in a post-pandemic world appeared first on Mind the Product.

Events 252
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Core Concept: Getting Engineers to Embrace the Product Trio

Product Talk

The Core Concepts series addresses common questions and concerns within the world of continuous product discovery. Over the past few weeks, we’ve been looking at common questions about the product trio. Did you miss the previous posts in this series? You can find them all here. Today’s post is about getting your engineers more involved in your product trio.

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3 Trends in Financial Services that Product Managers Must Tackle by Upskilling

280 Group

Download the Brief: Industry Trends in Financial Services with Product Management Transformation. Digital transformation initiatives heated up in organizations across multiple industries during the pandemic — and the momentum continues. According to Flexera, 54% of companies worldwide are prioritizing digital transformation, and Grandview Research projects the global digital transformation market size will reach $400.34 billion in 2021.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Redesigning our job levels for product designers

Intercom, Inc.

The only thing harder than designing a product is designing your career. And many organizations, unfortunately, don’t make it any easier. For instance, the Design Career Index shows that 71% of design orgs don’t have a career progression framework. Less than 1% have documented competencies with scorecards for rating performance. But if you don’t have a map for your career, then how do you know where you’re going?

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Product Strategy 101: How to Continue When There Isn’t a Right Answer

The Product Coalition

Creating a product strategy is almost never a matter of answering a few simple questions and figuring it out. Moreover, it’s not like there is a right answer that is objectively true (and even if there was, you wouldn’t be able to know it). Sounds confusing? It is. But here are quick methods to take you out of the talking and into action. Photo by Cup of Couple from Pexels W. is the CPO of a startup in transition.

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How to motivate a product team

Mind the Product

A motivated team is a happy team. A happy team is more creative, provides better solutions, and to top it off, it’s also more productive. In today’s post, I would like to introduce some techniques and ideas that I have been refining over the last 20 years focused on motivating product teams. Embark them on [.] Read more » The post How to motivate a product team appeared first on Mind the Product.

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Core Concept: The Role of User Research in a Continuous Discovery World

Product Talk

Over the past several weeks, we’ve been exploring what a product trio is , how decision-making works in product trios , and why more roles aren’t included. Today, we are going to tackle how user researchers fit into this puzzle. You can watch the short video or read a lightly edited transcript below the video. Why aren’t user researchers included in product trios?

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Strategic Team Alignment: Elevating the Executive Gate Review [+Webinar]

280 Group

Join our upcoming webinar, Cultivating a Strategic Product Team, Part 2: Elevating Executive Gate Reviews , to learn more about the process in-depth. After completing a recent Phase/Gate workshop for a fintech client, the VP of Product Management walked over to me and asked, “Could this process really be used to do ‘status updates’ at the executive level for five projects in 30 minutes?

Webinar 317
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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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How to use Intercom to generate more leads and close bigger deals – faster

Intercom, Inc.

Marketing teams are under constant pressure to find creative ways to generate more leads for sales teams. Over the past few years, marketers have learned one of the most effective methods for lead generation is engaging with prospective customers while intent is high, like when they’re browsing the website or perusing the pricing page. However it’s quality – not quantity – that’s most important when it comes to accelerating your sales pipeline.

Outbound 232
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6 Ways to Improve Your Product Experience

Alchemer Mobile

What is product experience? Product experience refers to the customer journey that takes place within the product itself, from a person’s first login to their last time using the application. It is a broader, more end-to-end view of user experience, which refers to specific interactions a person has within a product. Focusing on product experience allows companies to deliver more value to customers and to increase their lifetime value.

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How Do Product Managers Showcase What They’re Working On?

The Product Coalition

The engineering team showcases their work in a demo to other stakeholders. Everyone else, including the product manager, tend not to… Continue reading on Product Coalition ».

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Getting the max from an MVP – Dan Olsen

Mind the Product

Want to make a veteran product person sad? Just ask them how they’ve used MVPs in the past. Once you get past the sobbing, you’re likely to get stories of the myriad ways that a perfectly good experiment got turned into a v1 release. It doesn’t have to be like that! Dan Olsen joins us [.] Read more » The post Getting the max from an MVP – Dan Olsen appeared first on Mind the Product.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Presenting Your Product

The Product Guy

Present! Present! Present! Present! Present! Present! Did we mention you should do more presenting to be a better product manager? Watch and learn more from product management expert, Mihaela Draghici.

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How to Drive Value for Customers and Your Business with Continuous Discovery

280 Group

What product or services do your customers really want? Do you have a plan to improve them over time? Are you confident that your team is delivering value to your customers in a way that drives long-term revenue? Answering these questions is an important step to take before embarking on any product or service development effort — and the basis for Continuous Discovery, a new approach to product development that aligns a team’s efforts with customer needs.

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BrowserStack’s Mark Rudden on hypergrowth in a global pandemic

Intercom, Inc.

Well, at the beginning of 2020, no one had the playbook for that. And so, Mark Rudden and his team had to figure it all out by themselves. Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

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What is Customer Retention + 8 Customer Retention Strategies

Alchemer Mobile

While customer acquisition, ratings and reviews, and social proof are the most externally visible success indicators for your brand, customer retention is an integral part of the health of your organization. Even if we’re just talking about a mobile app in the grand scheme of a much larger company, customer retention is a major health indicator and can provide valuable insight into the overall customer experience.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Five Lessons on Continuous Discovery

The Product Coalition

The antithesis of modern Product is mindlessly building a list of features. It’s an anti-pattern to rarely talk to your customers… Continue reading on Product Coalition ».

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Essential KPIs for data-driven product managers

Mind the Product

In the following article, we’ll explore the importance of KPIs in tracking product success. Taking into consideration various performance indicators can be essential in providing managers with the necessary data to identify this. These KPIs are even more useful when interpreted correctly. They can help you draw important conclusions and drive continuous improvement.

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Top 143 Social Media Groups For MSPs, VARs, And Tech Channel Professionals

Jay McBain

The channel is very large, highly diverse, and incredibly decentralized. Channel partners know that to be successful, they need to carve out a niche — whether that be by line of business, by industry (and, increasingly, by subindustry), by size of customer, geographically, technologically, and by business model. These six vectors are not mutually exclusive, […].

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Trailblazing Women in Product Management: Cecile Leroux, Group Vice President, Product Research & Innovation at UKG

280 Group

For our next installment of the Women in Product Management Series, I interviewed Cecile Leroux, Group Vice President, Product Research & Innovation at UKG (Ultimate Kronos Group). View the full list of this blog interview series to learn the stories of more women product leaders. How did you get into product management? Product management wasn’t something that I went for outright.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Setting and prioritizing goals as a principal engineer

Intercom, Inc.

When you’re part of a team, you adopt the goals, objectives, and priorities of that team. As a principal engineer, you can effectively be operating as a team of one – and that makes it a little trickier to manage your time. . At Intercom, we believe that a principal engineer should “set goals autonomously and at the level of scope and ambition usually associated with a team.

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Leadership Tip #11: Substitute the Word Trust for Empower

Johanna Rothman

We talk a lot about empowered or self-organizing teams in the agile community. However, I don't see too many self-organizing or empowered teams at my clients. Not because my clients are stupid—far from it. Everyone does the best job they know how to do. However, every manager's micromanagement pervades all levels. Instead of talking about empowerment, let's discuss how we trust teams and people to do their best job.

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Product Management Isn’t About The Features.

The Product Coalition

In most companies, product discussions are about features. But features are bricks in a wall, a means to an end. What matters is what you… Continue reading on Product Coalition ».

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Getting to the bottom line of valuation – Giff Constable

Mind the Product

Understanding your company’s business model is a key skill for all product people, but understanding how that affects your valuation is what takes things to the next level. What are you maximizing for and how does your pricing model impact that? We talked with Giff Constable, ex-chief product officer at Meetup, about all this—and much [.] Read more » The post Getting to the bottom line of valuation – Giff Constable appeared first on Mind the Product.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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How Weak Analogies About Software Can Lead Us Astray

Mironov Consulting

Company leaders who aren’t steeped in how software is designed and built can apply less-than-useful analogies for how software products are built. These analogies tend to highlight predictability, scheduling and cost management. but may not be that useful. This post unpacks a few of them.

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The 30 Best Bits of Advice We’ve Heard on Our Podcast (So Far)

First Round Review

As our new podcast crosses the 30-episode mark, we've listened back to each one and plucked out our favorite pieces of advice shared by startup leaders at companies like Notion, Lambda School, Plaid, and Segment. Whether you're a long-time listener or haven't pressed play yet, we hope you find a new idea to put into practice.

Startups 137
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Embracing hybrid work in a post-pandemic world

Intercom, Inc.

The COVID-19 pandemic forced a sudden shift to remote working in one of the largest global experiments in the history of work. As parts of the world reopen, the experiment moves to its next phase – adjusting to a post-pandemic reality in which remote and in-office work are no longer “either/or” alternatives. . The transition to remote work proved employees’ adaptability – now the looming return to the office offers companies another chance to embrace the unknown.