Sat.Feb 17, 2018 - Fri.Feb 23, 2018

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How to use live chat for a product launch

Intercom, Inc.

You’ll want to give these visitors the best experience possible as they might be your future brand ambassadors. Converting this traffic into actual paying customers is the hardest part and for this reason we strongly believe arming your sales team with live chat is a key component to your launch strategy.

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Helping Consumers Distill the Signal from Noise

The Product Coalition

In face of challenges, I believe there are a few table stakes required to build a successful business with strong brand loyalty. So how can businesses help consumers cut through the fog and make sound purchase decisions? Build self-checking mechanisms Price comparison websites exist to meet an information gap?—?while

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The 3 Big C’s of Agile Development and Testing

Amir Rozenberg

In the age of Agile and Digital Transformation strategies, every brand is looking to set themselves apart. To ensure success in a rapidly transforming marketplace, brands need to accelerate their time to market, increase presence and ensure high quality. This is simply not true.

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The 3 Big C’s of Agile Development and Testing

Amir Rozenberg

In the age of Agile and Digital Transformation strategies, every brand is looking to set themselves apart. To ensure success in a rapidly transforming marketplace, brands need to accelerate their time to market, increase presence and ensure high quality. This is simply not true.

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Powering Customer-Centric Experiences with Data

We know that today’s customers prioritize experiences over other aspects of a brand. Customers' expectations for digital interactions are constantly rising, which puts pressure on brands to continuously optimize their digital strategies in order to stay ahead of the competition.

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From conversion to retention: industry experts on improving your onboarding

Intercom, Inc.

Secondly, just as Ruairí wrote recently , your onboarding strategy must adapt over time as your product and business evolve. It was an exercise anybody could do right now, where you sit down, you assess the emails, and then basically rewrite them with different strategies, like using problem agitate solution or a framework like that.

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How I formulate and use my Product Requirement Docs

The Product Coalition

Usually, I am trying to simply state how the product matches to the overall company strategy or how a feature is fitting to the product and contributes to the long-term product vision. As mentioned, the shape of the doc described above has been through many iterations and will definitely go through more.

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Marketing-Led COVID-19 Growth Strategies: 2022 and Beyond

This is your chance to create unprecedented brand awareness, bring in the best leads sales has ever seen, and play an instrumental role in generating new and existing business revenue. In this eBook, you’ll discover what it takes to develop and drive a successful marketing-led growth strategy.

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4 Steps to Developing Your Customer Care Strategy

The quality of a customer care strategy can make or break a company. That’s why brands today need to design a modern customer care strategy that not only addresses their customer’s needs, but also removes effort and frustration. So how do you get started with developing a successful customer care strategy?