Sat.Apr 20, 2019 - Fri.Apr 26, 2019

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User onboarding strategies that work – and mistakes to avoid

Intercom, Inc.

ProfitWell’s research of almost 500 software products show that the customers with a positive perception of their onboarding experience are far less likely to churn within the first 21 days of using a new product. So what makes an onboarding experience positive? while using it. Team Onboarding templates.

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Difference between Traditional programming versus Machine Learning from a PM perspective

The Product Coalition

Simple Framework A product manager can use this framework to predict business outcomes in any situation where you have input and historical output data: Identify the business question you would like to ask. Identify the historical input.

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The Product Manager’s Secret Menu

The Product Guy

A customer-centric approach focuses on providing a positive customer experience to drive profit and gain competitive advantage. The secret menu framework. Guest Post by: Anthony Lazarus (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Patrick Hoffman].

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Training and Return on Investment

Agile Velocity

The research gathered below demonstrates the ROI of training and its positive impact on organizations as a whole. However, it is vital your teams, managers, and leaders are all on the same page (language, practices, processes) when it comes to Agile frameworks and methodologies. The ROI of Training. That’s where training comes in.

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The Ultimate Guide to Executive Recruiting

It's no secret that hiring for a senior management position is a tough task for recruiters, and remaining open to changes and seeking better ways to source candidates is critical. That is why building a strong framework for executive hiring that maximizes efficiencies while minimizing cost and time to hire is important.

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Meet the Centercode Customer Success Team

Centercode

They’re your first responders, trainers, coaches, and cheerleaders when it comes to using the Centercode Platform and the Customer Validation framework. I started mainly in a customer support role but gradually moved into my current position as a customer success manager. Tony Fisher. What’s your favorite part of the job?

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The ugly side of growth – how to scale your sales team sustainably

Intercom, Inc.

Safeguarding and promoting positive culture is a lot like fostering healthy friendships. Unless you’ve got the process in place, and you’ve got a really good framework, you need to really optimize what we have. It’s only then that they start the job they were hired for. We’ve a great salesforce.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.