Sat.Aug 24, 2019 - Fri.Aug 30, 2019

Feature-less Roadmap: The Balance Between Delivering Concrete Features vs. Planning with High-level Themes


Technical Product Leadership from Head to Toe

The Product Coalition

By Robert Elves, Senior Director of Product, Tasktop Continue reading on ». product-management leadership

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Is Customer Feedback Really Making It to Your Product Roadmap?


As a customer success professional, you talk to your customers every day and gather a ton of feedback straight from the frontlines. This is real-time, super-rich data. It comes directly from the people who use your product—it’s gold! But … what happens to it? What’s really happening to product feedback? I dug into this burning question with customer success (CS) leaders at Pulse 2019.

How To Apply Design Thinking To Product Management


Facebook Causes Continue to Show Little Promise as Fundraising Tools

How to Spot a Partial Product Manager

Mind the Product

What’s a partial product manager? We’ve all met one, and many of us have been one – a partial product manager is someone who holds the product manager title, but isn’t doing the full job. It can happen really easily, because great product management encompasses a great deal and is constantly evolving. I’ve categorized some common types of partial product managers to make it easier to identify and fix gaps. Leaning on Martin Eriksson’s post, ‘What, exactly, is a Product Manager?’

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SaaS Product Roadmaps: Achieving Your Product Vision

bpma ProductHub

by Paul Ressler – Everything is progressing well with your SaaS product; you have your product vision and you have product market fit. What are the next steps to achieve success for your SaaS product? One important next step is a product roadmap. Product roadmaps, done well, can be a great tool to help advance… Product Strategy

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7 Best Practices for Closing the Customer Feedback Loop



How to use the 5 Whys to Manage Stakeholders

Mind the Product

A few years ago, I worked with a client in a very hierarchical organization. Position and title were very important at the organization, and everything was done in strict accordance with operating procedures. My team had been brought in to teach a new way of working, and to show how it’s possible to move quickly. We quickly discovered what we were up against when we attempted our first small task: scheduling user interviews.

TEI 244: 44 ways product managers can test ideas – with David Bland

Product Innovation Educators

Know how to test a product by measuring risk through desirability, viability, and feasibility. I’m someone who enjoys learning from books. I often find great tips I can apply from a good book, and that is just what I have for you. We are discussing a valuable new book titled Testing Business Ideas. It is full of practical experiments we can do as product managers to help us with problem-solution fit.

Product Analytics Playbook: Mastering Retention

Why do your users churn? In this guide you'll learn common product pitfalls and how to fix them.

10 must-read books for developing and shipping better products


10 must-read books for developing and shipping better productsProduct development is a highly cross-functional, collaborative process. As a result, knowing how to best navigate people and product obstacles is crucial to shipping faster, delivering the right products for users, and working better as a product team.We were curious what the core strategies are for tackling […]. The post 10 must-read books for developing and shipping better products appeared first on MiroBlog | A blog by Miro

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3 Steps to Creating an Attractive Value Proposition

UX Studio

The value proposition of a product provides one of the most important meeting points for user experience design and marketing. Although it deals mainly not with serving the customer but selling, it involves matching their needs with your product. Also, it usually gets better conversions and comes with additional benefits as well. It can set a common goal for your company, something easy to refer to when you have doubts on which feature to develop and much more.

You Don’t Own the Voice of the Customer by Tricia Wang

Mind the Product

Can putting a product into the world really be harder than launching a spacecraft? In her keynote at #mtpcon San Francisco, Tricia Wang, Co-founder of Sudden Compass, says it can. While launching a spacecraft seems more complex, it all boils down to math, and there is scant unpredictability in the calculations. But you have to deal with a lot of external complexities that are completely out of your control when you ship a product, so the end result is highly unpredictable.

Why aren’t customer analytics companies letting you connect to your data?


Data Storage Has Changed. The data landscape has transformed dramatically over the past few years and major players in the analytics space are failing to keep up. Fifteen years ago when I started my first company, in order for us to understand customer behavior we had to buy servers, rack them, and pay dedicated software engineers to gain insights. The market has moved to a place where every company, big and small, is able to afford their own data warehouse in the cloud.

6 Steps to Improving Your Application’s Analytics Experience

No one designs bad dashboards and reports on purpose. So why do so many applications have terrible analytics experiences? Download this ebook for secrets to creating dashboards and reports your users will love.

Meet the New Feedly Dark Theme and Navigation Bar

Roy Madden

We’re excited to launch a new version of the Feedly Web UI that improves the navigation and adds support for a cool dark theme. Here’s a quick demo of the new Feedly dark theme and left navigation bar updates: More visible Add Content (+).

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Symptom Checker: Common Product Development Challenges


Over my years in this industry, I’ve guided a wide variety of teams to software success. And along that journey, I have found that many product teams struggle with the same issues. How do you know if your team is suffering from a particular product development problem? Most likely, you’ll notice some signs. Below, I’ll. Read more » The post Symptom Checker: Common Product Development Challenges appeared first on ProductCraft by Pendo.

The Next era of Technology by Marie Louise Gørvild

Mind the Product

Every year, for MTP Engage Hamburg, we invite speakers from outside the mainstream product scene and ask them to contribute an additional perspective to stimulate discussion among our audience. This year we were very pleased to welcome Marie Louise Gørvild , Director of Techfestival Copenhagen, to present her view on the profound influence of product managers and other people who make decisions in tech, and the responsibility that comes with it.

10 Weekly Habits of Product Managers That Make a Big Difference

The Product Coalition

Everyday, product managers all over the world open their laptops and prepare to take on the challenges of product development with their teams. There will be setbacks, there will be leaps ahead, and there will be moments of flowing innovation. In this hectic, yet intensely rewarding career, there are also many habits you can adopt that will help you in each hurdle, support each sprint and keep development moving forward.

The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

What Decision Will You Make Based on This Data?

Johanna Rothman

Does your team have to keep two sets of “books”? You have an agile roadmap to see where you're headed. You have a smallish backlog of the near/upcoming work. You're delivering on a frequent basis. And, someone on your team keeps a Gantt chart because a manager wants to see the team's progress in a form they feel comfortable with. Your team hates having to translate the agile planning into more traditional planning. It takes time away from finishing the work.

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5 Ways to Test and Improve Website Customer Experience


Developing your website and a building the customer experience can be a lot of trouble, especially at early stages. You roll out the product, but the engagement rates are far lower than you expected. The worst thing is you don’t know why. Any product, whether it’s a website or a service, needs testing to perfect it. This includes gathering information on performance as well as the opinions of those who use the product.

Don’t Worry About Being Cool with Petra Wille [Rebroadcast]

Mind the Product

We’re taking a short break from releasing new episodes for the month of August. We’ll be back with new interviews in September. But don’t despair! We’ve asked a few friends to pick some of their favorite episodes to re-broadcast in the meantime. This week’s pick comes from Mind the Product co-founder, Martin Eriksson. Martin Eriksson’s Pick.

Doing the heavy lifting together

The Product Coalition

How product teams can work together to maximize impact “Driving is easy if you are the only one the road“ … my driving instructor had many wise words to share. This one stuck with me as it is applies to so much more than driving a car. Today, we rarely see one single product team driving product development. Instead, multiple teams are working on it together. Product development is not a lone highway anymore.

6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

Product Love Podcast: Lewis Lin, Author of “Be the Greatest Product Manager Ever”


For someone who never considered being a writer, Lewis Lin has written a lot of books — eight, to be exact. He spent a significant amount of time building products at Microsoft and Google, eventually becoming an executive coach for PMs. You might be familiar with his famous book, “Decode and Conquer,” and his CIRCLES. Read more » The post Product Love Podcast: Lewis Lin, Author of “Be the Greatest Product Manager Ever” appeared first on ProductCraft by Pendo.

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Grounding Your Product Roadmap With Themes and a North Star


We are excited to welcome guest writer John Cutler to the ProductPlan blog. John is a product coach with Amplitude, where he collaborates with internal teams, customers, prospects, and the broader product public. Product teams are no stranger to the ever-changing and continuous demands of consumers and executives alike. When you create and update a particular product, it’s important to make sure the product does “things” that people need it to do.

How Product Marketing and Product Management Should Collaborate in Today's Tech World


Alignment through OKR’s and Hypotheses

The Product Coalition

Credit Henrik Kniberg & Crisp When you start to scale and have multiple products and/or teams, alignment becomes paramount. The general trap is to try and control things to stop misalignment form every happening by adding many layers of bureaucracy?—?or or as I like to call “forced-alignment”. This stifles creativity, does very little to keep your people motivated and usually degrades team velocity.

The Product Manager's Guide to Retention

This book walks through multiple aspects of retention, including why it’s so important, how to best measure it, and how to set goals for the different stages of retention. It also provides strategies for improving retention across the customer journey.

Save 35% Communication Time on Client Approval with Guestlist from Usersnap


Your clients look to you and your agency for functional, appealing websites. As the creative pro committed to customer satisfaction, you and your company must balance that goal while maintaining an efficient communication flow that allows you and your team to do your best work. When the processes that are in place for feedback and client approval become too time-consuming or disruptive, it is high time to reassess and see what options you may have for improvement.

Transition from Marketing to Product Management? Read this


How do I transition to product management? How do I make that switch? Well, marketers have a great advantage and (a little) disadvantage when it comes to making the switch from marketing to product management. Quite a few successful product managers come from marketing background and if you are one figuring out how to make that switch – here is a comprehensive guide which will help you through the process. The first question that a Marketing professional needs to ask himself/herself is.

How Zylo Spurred Rapid Growth By Taking a Step Back and Understanding Users


Zylo came to us when they were starting to experience major growth and wanted to make sure they thought about their app holistically before it took off. In all the day-to-day hustle at Zylo, they needed someone to come in and look at the product on a macro level. They wanted an outside perspective of where they are today and where they were going