Mironov Consulting

DECEMBER 2, 2019

At workshops for product leaders, we often discuss different approaches to implementing major organizational changes within product management teams and adjacent groups (e.g. And services firms usually don’t have prod uct managers: instead, individual clients tell us what they each want and we profitably custom-build that.

User Testing 80

User Testing Customer Experience Outbound Customer Feedback 80

Intercom, Inc.

DECEMBER 6, 2019

If your app’s functions are integral to a user’s workflow or day-to-day time management (such as an email or calendar app), chances are you’ll need to ask only once. Many apps will prompt their users to opt in for push notifications only once: upon installation and activation of the app. Every time the app is opened.

User Testing 138

User Testing Marketing Customer Experience Data Visualization 138

Intercom, Inc.

DECEMBER 2, 2019

Introducing Outbound. “Messages is now called Outbound because it’s home to more than just messages” Most significantly, Messages is now called Outbound because it’s home to more than just messages. This allows you more flexibility to organize your outbound content. Bot updates. Tags settings.

Outbound 38

Outbound Customer Experience Customer Feedback User Testing 38

Advertiser: ZoomInfo

Think about it: with outbound prospecting, requests from management, scheduled demos, and inbound calls, chaos can quickly work its way into your strategy, deeming a “speed wins” selling mentality downright ineffective. The bottom line is that, in B2B sales, speed is useless without control.

Outbound