A Guide to Customer Retention: 14 Proven Strategies to Retain More SaaS Customers
Userpilot
APRIL 6, 2021
Gamify the customer experience 3. Product-based retention strategies involve creating a frictionless, interactive, gamified customer experience with multiple ludic loops. If you really do a great job, they might just turn into brand advocates that start referring their friends to you as well. Why is Customer Retention important?
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