Sat.May 21, 2022 - Fri.May 27, 2022

Remove ux-user-experience
article thumbnail

Product Waste and The ROI of Discovery

Mironov Consulting

I think serious product discovery and end user validation may be stuck in this cultural/conceptual gap.  Product  Good discovery is a skill, and many product managers don't (yet) have the experience or tools or mentoring to get it right. Enough preamble.  Here’s

article thumbnail

User Journey vs User Flow: What’s the Difference and Why You Need Both?

Userpilot

What’s the difference between user journey vs user flow? In UX design , there’s a lot of confusion about what these terms mean—even amongst experienced designers. After all, they both describe a similar idea: a visual representation of a user’s actions when interacting with a product.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

7 TED Talk Recommendations by a UX Designer to Learn UX

freshtrax

Nowadays, it has become common to consider UX design during product development and growth. Along with including UX design, various approaches to designing a better user experience have emerged. The area of UX design to consider differs depending on whether the object to be designed is digital or analog.

UX 96
article thumbnail

How To Improve Customer Retention and Reduce Churn With Proactive Engagement?

Userpilot

This requires you to understand customer behaviors at every stage of the funnel and work out ways to make that experience smooth so they can progress to the next stage. Proactive engagement has a lot of benefits, like providing a great customer experience and reducing your churn rates. What is proactive engagement in SaaS?

article thumbnail

Product Managers & UX Research: How Bridging the Experience Gap Can Propel Teams Forward

Speaker: Shakima Jackson-Martinez, Director of Diversity, Equity, and Inclusion, and Kristin Zibell, Director of Research Products and Services

How inclusive is your UX research? If anyone were to pick up your product and use it, would they feel safe during their experience, or is there a chance they'd be unintentionally harmed by it? This is where Experience Gap research comes in, and why inclusive research is crucial for your business and your customers.

article thumbnail

Rising Uber Cancellations?—?What do you do as a Product Manager?

The Product Coalition

Different ways that are used to slice and dice the data to get to the root cause Questions around user-specific issues Questions about the competitive landscape Photo by Emily Morter on Unsplash 3. User Specific Questions Since our ‘issue’ is around the drivers, they will be the ‘users’ in this case.

article thumbnail

The Ultimate Guide to SaaS Product Education

Userpilot

How can you use a user onboarding platform to build a great product education in-app experience for your users? Product education should be an ongoing process and not limited to new users. You should personalize your in-app guidance for each user segment. What is product education?

article thumbnail

Encouraging Innovation in an Established Product Culture

Speaker: Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies

We'll examine the importance of UX and user-centric feature analysis, the adaptation of Agile Methodologies to the creative process, as well as a way to drive successful culture change for setting expectations and winning approvals with cross-functional stakeholders. Overcome product bias, feature orthodoxy, and embrace simplicity.

article thumbnail

Should UX Designers Be Doing Research or Should That Be Left Only To UX Researchers?

As industry leaders in user experience research, we are pleased to offer you access to our latest white paper: ‘Should UX designers be doing research or should that be left only to UX researchers?’

article thumbnail

Design Hacks for Non-Designers: Ask Expert Laura Klein

Speaker: Laura Klein, Principal at Users Know and Author of UX for Lean Startups

Learn a few really common user experience design mistakes and how to avoid making them. Join UX designer and product management expert Laura Klein for a no-holds-barred Ask Me Anything session on UX design. Come prepared to ask Laura questions like: Favorite UX design tools for both novices and pros.

article thumbnail

Personalization: The Key to Success for Financial Services Product Managers

User experience now matters just as much—if not more—than the value-add. The key to a solid UX is now personalization. Rapid technological advances & high consumer expectations have changed the game for financial institution products. Listen up, Product Managers!

article thumbnail

How Product Managers Can Shape Inclusive Futures with UX

Speaker: Bronwen Rees, Author and Lead Product Designer at Xero

We all want a world where everyone has equal access to digital information, just as we want all online experiences to be equitable. UX has a critical role in making that future possible.

article thumbnail

UX and Design Tips for Better Dashboards: Product Manager Laura Klein Explains How to Improve Your Analytics

Speaker: Laura Klein, Principal at Users Know and Author of UX for Lean Startups

That's why Laura Klein, product manager and UX designer, has a set of tips to help application teams improve their embedded dashboards and reports. You'll learn: How to develop products that boost your business's bottom line while dramatically improving customer experience. No one makes poorly designed products on purpose.