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7 lessons from trialling Basecamp’s ‘Shape Up’ methodology

Mind the Product

7 lessons learnt from trialling the Shape Up product development methodology Read more » The post 7 lessons from trialling Basecamp’s ‘Shape Up’ methodology appeared first on Mind the Product.

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486: The 7 Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

The essential knowledge areas that give product managers more influence and success Today we’re talking about the seven knowledge areas for product mastery. These are the knowledge areas that make us successful as product masters who know how to create new value for our customers. They also lead to more influence in our organizations. This is the beginning of a series where we’ll dive into each of the seven knowledge areas.

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Product managers, stop being jaded – Ipsita Basu (Senior Group Product Manager, BILL)

Mind the Product

Listen to our conversation with Ipsita Basu, Senior Group Product Manager at BILL, about rediscovering our passion for the product. In this episode, Ipsita shares practical advice for product managers looking to get out of a rut and build innovative products that customers love. Featured Links: Follow Ipsita on LinkedIn | Bill | Read Ipsita’s ‘Product managers, stop being jaded’ article at Read more » The post Product managers, stop being jaded – Ipsita Ba

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How to Create a Revenue Plan With Sales In 5 Steps

Product Management University

If you want to create a revenue plan with sales that gives you a more realistic chance of hitting your revenue targets, give some thought to a broader market strategy where each product plays a role versus a marketing plan for each product. If you’re in product marketing, you know all too well how this works. Sales signs up for a number and then everyone does whatever’s necessary to hit the number.

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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SaaS Customer Onboarding Dashboard: Definition & Examples

Userpilot

In SaaS, a customer onboarding dashboard can become a massive product analytics tool to understand and optimize the user journey. But what type of dashboards can you use to analyze your onboarding process? Let’s explore how a customer onboarding dashboard works and see different examples. TL;DR A customer onboarding dashboard is an analytical tool designed to monitor and report different onboarding metrics.

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AI in healthcare: The promise and peril of transformation with a safety-first approach

Mind the Product

For all its promise, integrating AI into healthcare demands a safety-first mindset. This article looks at why we must prioritize patient well-being, navigate ethical complexities, and address potential risks to fully realize the positive impact of this technology. Read more » The post AI in healthcare: The promise and peril of transformation with a safety-first approach appeared first on Mind the Product.

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Building Tomorrow: A Global Vision for Change

freshtrax

At our recent event, SF Pitch Night 2024, Taylor Marcus and Gustavo Trigos were guest speakers on the discussion panel, “Building Tomorrow: A Global Vision for Change” moderated by HULT International Business School ‘s very own Paula Cevallos. The conversation ventured into the depths of innovation, global expansion, and the impact of entrepreneurship on societal transformation.

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How Manufacturers Can Use a Product Marketing Manager

Gocious Blog

When it comes to leadership in the manufacturing world , product marketers and product managers are like two peas in a pod. Both positions require a thorough understanding of the product and their ideal customer's preferences and pain points. The day-to-day of both positions requires strategic planning and cross-functional collaboration to drive customer success.

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How to Perform A Product Feature Analysis

Userpilot

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. It empowers you to identify features that drive the highest ROIs and those that need improvement or sunsetting. This article aims to simplify feature analysis. We cover: Types of product features. A step-by-step process for effective feature analysis. Best practices for optimal results.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Is It Time to Pivot Your Strategy and OKRs? Here Are 3 Warning Signs

The Product Coalition

Watching these things can prevent you from following an outdated strategy to failure.

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Barcelona vs Real Madrid: Battle of the Websites

UX Studio

Even if you are far from being a football fan, I’m sure you’ve heard of Barcelona and Real Madrid football clubs at least once in your life. These two teams have been at the top of European football for many years now, and their game called El Clasico always attracts a lot of attention. Ahead of the upcoming game, we, as a UX/UI agency, decided to compare the websites of the two Spanish grandees and find out which club has the better one.

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Lessons from 1,000+ YC startups: Pivoting, resilience, avoiding tar pit ideas, more | Dalton Caldwell (Y Combinator, Managing Director)

Lenny Rachitsky

Brought to you by: • Eppo —Run reliable, impactful experiments • Vanta —Automate compliance. Simplify security • Coda —The all-in-one collaborative workspace — Dalton Caldwell is Managing Director and Group Partner at Y Combinator. Prior to YC, he was the co-founder and CEO of imeem (acquired by MySpace in 2009) and the co-founder and CEO of App.net.

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How to Reduce Support Ticket Volume for SaaS [+ 15 Strategies]

Userpilot

The one question that plagues all businesses alike: how to reduce support ticket volume? If you don’t work on effectively managing support tickets, you’ll see customer dissatisfaction rise and support agents struggle. All this leads to a poor customer experience and, inevitably, greater churn. In this guide, we will provide you with the steps you need to lower your support tickets and improve customer support !

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Navigating the AI revolution in design

UX Planet

Embracing change and innovation in an AI-driven world Photo by Kaleidico on Unsplash As we delve deeper into how Artificial Intelligence (AI) is revolutionising the design industry , it’s easy to feel overwhelmed. This evolution challenges us, as designers, to rethink our mindsets, skills, and tools. Opportunities and challenges AI presents both challenges and opportunities in design.

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SUNDAY REWIND: Creative Leadership by John Maeda

Mind the Product

Sunday Rewind this week is a 2019 talk from #mtpcon Singapore, in which John Maeda argues that the increasing complexity and speed of technology can only be handled by bringing balance to our work – and that product people are best placed to lead the way. Read more » The post SUNDAY REWIND: Creative Leadership by John Maeda appeared first on Mind the Product.

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Improving Image Generation AI to Inspire Creativity

UX Studio

Current generative AI tools can come up with videos and images within minutes. We still have to ask: are creative experts like designers and photographers ready to let go of experimenting in their creative work? Are they prepared to generate unpredictable visual assets based on prompts? Will image generation AI help them? To make image and video generation tools more reliable and to increase creatives’ trust in them, we should take a critical look at the current user experience with these

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Horror Stories From The Product Management Trenches

The Product Coalition

Two terrible tales to tuck yourself into bed on a dark and stormy night.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more. TL;DR Customer insight platforms enable informed business decisions by analyzing customer behaviors and preferences to improve products and experiences.

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Are you ready for UX in 2024?

UX Planet

Debunk some myths floating around and provide a clear picture of what UX design in 2024 is truly about Continue reading on UX Planet »

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Upskilling for product managers – tips and tricks

Mind the Product

Wherever you are in your product career, you must have felt the need to refresh your skills or learn new ones. This article shares her tips for keeping on top of your skill set and keep up with the times. Read more » The post Upskilling for product managers – tips and tricks appeared first on Mind the Product.

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How to Create Better Products With Much Less of a Backlog

Johanna Rothman

Do you have an overstuffed backlog the way Jenny did in Create More Success: How to Say No to “Everything” to Say Yes to What’s Necessary Now ? I offered “now” advice in that newsletter. But what about the future? How can you prevent an overstuffed backlog, roadmap, or all those great ideas from interrupting your team from finishing its work?

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Building a Revenue-Generating Customer Community in 2024

Gainsight

Building an effective customer community should be based on what your customers want rather than solely on your business needs. While business impact should be measured within any customer community, you can really only ensure its long-term success if your customers are the ones in the driver’s seat. We brought together some of the best minds like Nisha Baxi , Head of Digital Customer Success and Community at Gong, Allison Able , Director of Community at Automation Everywhere, and Juan Del

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17 SaaS Customer Success Best Practices to Improve Customer Retention

Userpilot

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. But what strategies work? In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development.

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Balancing Discovery and Rapid Iteration: A Real-World Example

airfocus

Eva shares her own experience trying to balance between discovery and rapid iteration, with practical insights on leveraging iterative processes to refine product features and data privacy, while avoiding pitfalls in complex products.

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Rerun: Your first 90 days in product – Leah Tharin on The Product Experience

Mind the Product

If you’re starting a new role in product at whatever level, it can sometimes be difficult to get started, especially if you’re chucked in the deep end. In this week’s podcast episode, we speak with Leah Tharin, currently the Chief Product and Growth Officer at gotphotocom. She provides some insights on your first 90 days Read more » The post Rerun: Your first 90 days in product – Leah Tharin on The Product Experience appeared first on Mind the Product.

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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

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How Can a Data-Driven Approach Improve Product ROI?

Dragonboat

Lessons from Denise Hemke Now, more than ever, it is important to measure a Product’s Return on Investment (ROI). Denise Hemke, Chief Product Officer (CPO) at NEOGOV, recently shared her approach to doing just that, in Part 2 of Dragonboat’s “Measuring Product ROI” Mini-Series. With the end of the ‘ZIRP era’ in 2022, product organizations […] The post How Can a Data-Driven Approach Improve Product ROI?

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A (Video) Conversation with Stefan Wolpers About His Scrum Anti-Patterns Book

Johanna Rothman

I had the pleasure of interviewing Stefan Wolpers about his new book: The Scrum Anti-Patterns Guide: Challenges Every Scrum Team Faces and How to Overcome Them. Here's our conversation: Stefan's LinkedIn profile is here: [link] And here is a universal book link for Stefan's book (all the stores in one link): [link] The post A (Video) Conversation with Stefan Wolpers About His Scrum Anti-Patterns Book appeared first on Johanna Rothman, Management Consultant.

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How to Build a Conversion Path: Step-by-Step Process

Userpilot

Wondering how to build a conversion path for your SaaS product or e-commerce site? If so, you’re in the right place! Our guide explains how to create effective conversion paths. We also share examples of different conversion paths and optimization strategies. Let’s get to it! TL;DR A conversion path is a step-by-step process that guides prospects.