Trending Articles

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7 lessons from trialling Basecamp’s ‘Shape Up’ methodology

Mind the Product

7 lessons learnt from trialling the Shape Up product development methodology Read more » The post 7 lessons from trialling Basecamp’s ‘Shape Up’ methodology appeared first on Mind the Product.

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It Comes With the Territory: Ways a Product Manager Can Manage Their Stress

The Product Coalition

Product management is one of those rare disciplines that entails huge fulfillment, but not without the stress and pressure that comes with… Continue reading on Product Coalition »

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Product managers, stop being jaded – Ipsita Basu (Senior Group Product Manager, BILL)

Mind the Product

Listen to our conversation with Ipsita Basu, Senior Group Product Manager at BILL, about rediscovering our passion for the product. In this episode, Ipsita shares practical advice for product managers looking to get out of a rut and build innovative products that customers love. Featured Links: Follow Ipsita on LinkedIn | Bill | Read Ipsita’s ‘Product managers, stop being jaded’ article at Read more » The post Product managers, stop being jaded – Ipsita Ba

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How to Create a Revenue Plan With Sales In 5 Steps

Product Management University

If you want to create a revenue plan with sales that gives you a more realistic chance of hitting your revenue targets, give some thought to a broader market strategy where each product plays a role versus a marketing plan for each product. If you’re in product marketing, you know all too well how this works. Sales signs up for a number and then everyone does whatever’s necessary to hit the number.

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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

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486: The 7 Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

The essential knowledge areas that give product managers more influence and success Today we’re talking about the seven knowledge areas for product mastery. These are the knowledge areas that make us successful as product masters who know how to create new value for our customers. They also lead to more influence in our organizations. This is the beginning of a series where we’ll dive into each of the seven knowledge areas.

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AI in healthcare: The promise and peril of transformation with a safety-first approach

Mind the Product

For all its promise, integrating AI into healthcare demands a safety-first mindset. This article looks at why we must prioritize patient well-being, navigate ethical complexities, and address potential risks to fully realize the positive impact of this technology. Read more » The post AI in healthcare: The promise and peril of transformation with a safety-first approach appeared first on Mind the Product.

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Product-Led Sales is Product Management

Ronke PM

Our customers are like us. We have to understand that they want bonuses, pay raises, and promotions just as we do. As product managers, it’s our mission to position them as heroes within their organizations by providing products, solutions, and services that solve their unique problems effectively. We’ve entered the age of the customer, where traditional sales strategies have become obsolete.

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Building Tomorrow: A Global Vision for Change

freshtrax

At our recent event, SF Pitch Night 2024, Taylor Marcus and Gustavo Trigos were guest speakers on the discussion panel, “Building Tomorrow: A Global Vision for Change” moderated by HULT International Business School ‘s very own Paula Cevallos. The conversation ventured into the depths of innovation, global expansion, and the impact of entrepreneurship on societal transformation.

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How to Reduce Support Ticket Volume for SaaS [+ 15 Strategies]

Userpilot

The one question that plagues all businesses alike: how to reduce support ticket volume? If you don’t work on effectively managing support tickets, you’ll see customer dissatisfaction rise and support agents struggle. All this leads to a poor customer experience and, inevitably, greater churn. In this guide, we will provide you with the steps you need to lower your support tickets and improve customer support !

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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Is It Time to Pivot Your Strategy and OKRs? Here Are 3 Warning Signs

The Product Coalition

Watching these things can prevent you from following an outdated strategy to failure.

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How Manufacturers Can Use a Product Marketing Manager

Gocious Blog

When it comes to leadership in the manufacturing world , product marketers and product managers are like two peas in a pod. Both positions require a thorough understanding of the product and their ideal customer's preferences and pain points. The day-to-day of both positions requires strategic planning and cross-functional collaboration to drive customer success.

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Barcelona vs Real Madrid: Battle of the Websites

UX Studio

Even if you are far from being a football fan, I’m sure you’ve heard of Barcelona and Real Madrid football clubs at least once in your life. These two teams have been at the top of European football for many years now, and their game called El Clasico always attracts a lot of attention. Ahead of the upcoming game, we, as a UX/UI agency, decided to compare the websites of the two Spanish grandees and find out which club has the better one.

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How to Build a Conversion Path: Step-by-Step Process

Userpilot

Wondering how to build a conversion path for your SaaS product or e-commerce site? If so, you’re in the right place! Our guide explains how to create effective conversion paths. We also share examples of different conversion paths and optimization strategies. Let’s get to it! TL;DR A conversion path is a step-by-step process that guides prospects.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Lessons from 1,000+ YC startups: Pivoting, resilience, avoiding tar pit ideas, more | Dalton Caldwell (Y Combinator, Managing Director)

Lenny Rachitsky

Brought to you by: • Eppo —Run reliable, impactful experiments • Vanta —Automate compliance. Simplify security • Coda —The all-in-one collaborative workspace — Dalton Caldwell is Managing Director and Group Partner at Y Combinator. Prior to YC, he was the co-founder and CEO of imeem (acquired by MySpace in 2009) and the co-founder and CEO of App.net.

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SUNDAY REWIND: Creative Leadership by John Maeda

Mind the Product

Sunday Rewind this week is a 2019 talk from #mtpcon Singapore, in which John Maeda argues that the increasing complexity and speed of technology can only be handled by bringing balance to our work – and that product people are best placed to lead the way. Read more » The post SUNDAY REWIND: Creative Leadership by John Maeda appeared first on Mind the Product.

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Introvert's Secret Weapon for Commanding a Room (And Turning Conflict into Growth)

People-First Product Leadership

As a product person, we’re constantly finding ourselves in situations where we have to engage the room (virtual, in person), speak under pressure and have difficult conversations. All of these situations are tricky, especially for those of us who are introverts and not naturally the loudest person in the room. It always makes me smile when I recall organizing team events and finding myself standing on a chair or table and calling everyone back from a break.

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Improving Image Generation AI to Inspire Creativity

UX Studio

Current generative AI tools can come up with videos and images within minutes. We still have to ask: are creative experts like designers and photographers ready to let go of experimenting in their creative work? Are they prepared to generate unpredictable visual assets based on prompts? Will image generation AI help them? To make image and video generation tools more reliable and to increase creatives’ trust in them, we should take a critical look at the current user experience with these

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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How to Perform A Product Feature Analysis

Userpilot

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. It empowers you to identify features that drive the highest ROIs and those that need improvement or sunsetting. This article aims to simplify feature analysis. We cover: Types of product features. A step-by-step process for effective feature analysis. Best practices for optimal results.

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Navigating the AI revolution in design

UX Planet

Embracing change and innovation in an AI-driven world Photo by Kaleidico on Unsplash As we delve deeper into how Artificial Intelligence (AI) is revolutionising the design industry , it’s easy to feel overwhelmed. This evolution challenges us, as designers, to rethink our mindsets, skills, and tools. Opportunities and challenges AI presents both challenges and opportunities in design.

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Upskilling for product managers – tips and tricks

Mind the Product

Wherever you are in your product career, you must have felt the need to refresh your skills or learn new ones. This article shares her tips for keeping on top of your skill set and keep up with the times. Read more » The post Upskilling for product managers – tips and tricks appeared first on Mind the Product.

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Horror Stories From The Product Management Trenches

The Product Coalition

Two terrible tales to tuck yourself into bed on a dark and stormy night.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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ONE THING on Feedback

Product Culture

Asking for feedback from colleagues is a great way to enhance your working relationship. “How do you think that meeting went?” or “How do you think the project is going?” or “Is there anything you think we should be doing differently?” Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly 5 2 2 2 2 Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by

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17 SaaS Customer Success Best Practices to Improve Customer Retention

Userpilot

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. But what strategies work? In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development.

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How to Create Better Products With Much Less of a Backlog

Johanna Rothman

Do you have an overstuffed backlog the way Jenny did in Create More Success: How to Say No to “Everything” to Say Yes to What’s Necessary Now ? I offered “now” advice in that newsletter. But what about the future? How can you prevent an overstuffed backlog, roadmap, or all those great ideas from interrupting your team from finishing its work?

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Rerun: Your first 90 days in product – Leah Tharin on The Product Experience

Mind the Product

If you’re starting a new role in product at whatever level, it can sometimes be difficult to get started, especially if you’re chucked in the deep end. In this week’s podcast episode, we speak with Leah Tharin, currently the Chief Product and Growth Officer at gotphotocom. She provides some insights on your first 90 days Read more » The post Rerun: Your first 90 days in product – Leah Tharin on The Product Experience appeared first on Mind the Product.

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Driving Business Impact for PMs

Speaker: Jon Harmer, Product Manager for Google Cloud

Move from feature factory to customer outcomes and drive impact in your business! This session will provide you with a comprehensive set of tools to help you develop impactful products by shifting from output-based thinking to outcome-based thinking. You will deepen your understanding of your customers and their needs as well as identifying and de-risking the different kinds of hypotheses built into your roadmap.

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Are you ready for UX in 2024?

UX Planet

Debunk some myths floating around and provide a clear picture of what UX design in 2024 is truly about Continue reading on UX Planet »

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How Can a Data-Driven Approach Improve Product ROI?

Dragonboat

Lessons from Denise Hemke Now, more than ever, it is important to measure a Product’s Return on Investment (ROI). Denise Hemke, Chief Product Officer (CPO) at NEOGOV, recently shared her approach to doing just that, in Part 2 of Dragonboat’s “Measuring Product ROI” Mini-Series. With the end of the ‘ZIRP era’ in 2022, product organizations […] The post How Can a Data-Driven Approach Improve Product ROI?

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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more. TL;DR Customer insight platforms enable informed business decisions by analyzing customer behaviors and preferences to improve products and experiences.