Trending Articles

7 Best MBA Programs for Product Management

280 Group

Whether you have started your career in another field and making the shift into Product Management, or if you are nearing the completion of your undergraduate degree and have discovered your passion for Product Management, you may be considering obtaining an MBA in order to master the critical business expertise required for this role.

Your Customer Testimonials Are Missing a Wheel

Proficientz

All customer testimonials pretty much follow the same blueprint. Customer background. The problem the customer was facing before our solution. Our solution and how it solved the problem. Benefits to the customer and success metrics.

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What World Class Product Management Teams Do Differently, By Jeff Lash

Mind the Product

In this ProductTank San Francisco talk, Jeff Lash (VP & Group Director at SiriusDecisions – acquired by Forrester) gives some insight into high-performance product management teams. Studying high-performance teams is important, but one must understand what the right things to replicate are.

From Friday Forward to Monday Motivation: Q&A with Robert Glazer

Nir Eyal

The post From Friday Forward to Monday Motivation: Q&A with Robert Glazer appeared first on Nir and Far. Motivation

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Social Collaborative Management: Harnessing the Power of the Many

Speaker: Peter Taylor, Speaker & Author of The Lazy Project Manager

Social Collaborative Management aims at delivering, at the enterprise level, a common goal for the business while harnessing the performance advantages of a collaborative community. This is a vital paradigm shift that many organisations are trying to understand right now - balancing traditional work and centralised leadership against the value of decentralised teams and trust. But the principles of harnessing collective power, collaboration, and community build an underlying ‘constant change’ capability that is critical in today’s new work environment.

Why Minimize Management Decision Time

Johanna Rothman

I wrote Unearthing Your Project's Delays a couple of years ago. I told the story of Cliff, a manager who wanted to understand why the projects were so late. I gave several talks about that article. One eagle-eyed fellow asked me this question, “How long was the time from T0 to T1?”

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More Trending

Your Products Have a Gazillion Cool Features! So, What Are You Selling?

Proficientz

Selling a product with a ton of features is a blessing and a curse. It’s great that your product has so many cool features. It’s also a nightmare for marketing and sales. They’re trying to sell all of them and your buyers are overwhelmed, often to the point of decision paralysis.

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Machine Learning for Product Managers – A Quick Primer

Mind the Product

Currently, there are thousands of products, apps, and services driven by machine learning (ML) that we use every day. As was reported by Crunchbase, in 2019 there were 8,705 companies and startups that rely on this technology.

TEI 294: Crafting Customer Experience and Innovation with The CEO Time Machine – with Goeff & Zoe Thatcher

Product Innovation Educators

What product managers need to know to create powerful customer experiences. The experience customers of our products encounter impacts the value they find in our products. The customer experience is intertwined with customers’ perceptions of value.

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How Assumptions Mapping Can Focus Your Teams On Running Experiments That Matter

Strategyzer

You’ve finally managed to get your teams excited about experimentation. But how do you focus that excitement into designing experiments that matter? We’ve observed newly motivated teams running landing pages or interviews, only to ignore the riskiest assumptions in their strategy.

The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

Insights from an Intern: One Month at Modus Create

Modus Create

A lot has changed since I wrote my last blog post. I officially graduated from high school, attained my first AWS certification (hopefully first of many more to come!) and I’ve recently finished one month at Modus.

Behind Razorpay’s Design Thinking: The USERSS Framework

NextBigWhat

We break it all down to 6 steps – Understand, Study, Engage, Reconstruct, Ship and Study. Interestingly enough, their initials form the acronym USERSS (Yeah the final S was necessary. It is one of the pillars Razorpay experience stands on).

How I Became a Product Manager, by Matthew Vitebsky

Mind the Product

In this ProductTank New York talk, Matthew Vitebsky tells the story about how he landed a Product Manager job at TIME magazine, where he assisted stakeholders with their entire brand package, including Time Fortune Money, Time Health, and Time Kids.

User Centered Design: do you really want it?

Imaginary Cloud - Design

Unless you have been living under a rock for the last few years, it's unlikely that you have never come across User Centered Design (UCD). After UX and UI, it's one of the most popular terms in the design field.

The North Star Playbook

Every product needs a North Star. In this guide, we will show you the metrics product managers need to tie product improvements to revenue impact. If you are looking for a more-focused, less-reactive way to work, this guide is for you.

How to Drive Product Innovation with Emerging Technologies

Daniel Elizalde IoT Blog

Join me on August 13 at the Lean Product & Lean UX Silicon Valley virtual meetup, where I’ll discuss how Product Leaders can drive product innovation with emerging technologies.

Distributed: Team Building With a Remote Product Team

ProductCraft

In a career longer than I care to admit, I’ve had the pleasure of working with people from quite literally all over the world. I’ve given 5 a.m. Skype training sessions to colleagues in southeast Asia and stayed up late at night hammering out issues with colleagues on the west coast of the US.

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What’s Your Organization’s Tolerance for Experiments?

Johanna Rothman

As I complete the Modern Management Made Easy books, I realize I need to explain how much tolerance an organization has for experiments. The more clients I have, the more I realize most organizations have a sweet spot for how much they can tolerate experiments or bets. Each person has an affinity for more or less change. And, most of us have some tolerance for experiments or bets. Most of us, in our non-work lives, flex more than our organizations do.

4 Ways to Level-up your Product Strategy

Mind the Product

Developing your product strategy and communicating your product roadmap is a continual improvement process.

How to Choose the Best Embedded Analytics Solution to Modernize Your Application

If you are looking to modernize your application to improve competitiveness, then one of the quickest wins you can have is to embed sophisticated analytics that will wow your existing and prospective customers.

The Journey of Transforming an Internal Tool into a Business Operations Platform

The Product Coalition

“Building an extendable foundation.” Photo by Randy Fath on Unsplash As Square grew from one credit card reader into a platform of products, what started out as a simple admin tool also grew organically into a behemoth monolith.

4 Ingenious Ways To Recruit Patients For Clinical Trials

Arkenea

Technology is revolutionizing the process of patient recruitment for the clinical drug trials and making it efficient and cost-effective. The post 4 Ingenious Ways To Recruit Patients For Clinical Trials appeared first on Arkenea. Product Success

How to Increase Your Beta Engagement by 75%

Centercode

Begging for feedback from unenthusiastic or inexperienced testers is a frustratingly common occurrence for many beta and delta testing teams. But tester engagement — and the resulting feedback — are both vital to test success.

AMA with Cisco EVP and CXO Maria Martinez – Customer Success for Channel Partners

Gainsight

If you’re a Cisco partner or reseller, you won’t want to miss Cisco EVP and Chief Customer Experience Officer, Maria Martinez share strategies to make sure your company stays ahead of the game on customer success and experience.

Demo 52

The Rise of Embedded Self-Service Analytics

Speaker: Chris Von Simson & Nat Venkataraman

Can your users get the data and analytics they need without leaving your application? Watch this webinar with Chris von Simson of Dresner Advisory Services as he shares why user enablement has emerged as the theme in today’s embedded analytics landscape.

Understanding Users: Learnings from the #mtpcon Session Speakers

Mind the Product

Get a better understanding of your users with insights from Joe Leech, Kristen Berman, Alicia Dixon and Steve Portigal in these Breakout Session talk videos from #mtpcon Digital 2020.

How to Lead Your Audience to the Result You Want?

The Product Coalition

Once you know what is the outcome you want to get out of your meeting, it’s time to make it happen. Here are some guidelines for how to run the meeting itself. Photo by Ray Bilcliff from Pexels Last week I wrote about how to prepare for your meetings so that you make the most out of them.

[Case Study] Petaluma Health Center Leverages A Mobile App To Reduce Physician Burnout

Arkenea

The medical scribe app resulted in streamlining of clinical workflow while taking patient notes and contributed positively towards boosting clinical efficiency. The post [Case Study] Petaluma Health Center Leverages A Mobile App To Reduce Physician Burnout appeared first on Arkenea. Product Success

Why the Product Manager Should Also Play Dumb

ProductCraft

Editor’s note: This post originally appeared on the Bain Public blog. According to Alpha’s 2020 Product Management Insights Report, product management has entered the C-suite.

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6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

Design Docs at Google

NextBigWhat

[link] One of the key elements of Google’s software engineering culture is the use of defining software designs through design docs. As software engineers our job is not to produce code per se, but rather to solve problems.

Your Product Career by Gibson Biddle

Mind the Product

In this #mtpcon Digital 2020 keynote, Gibson Biddle, Former VP Product, Netflix, lays out a methodology to hack your product career through self-positioning, experimentation, data-assessment, and feedback. Watch the video to see his talk in full.

7 Best Customer Experience Metrics To Grow Your Business

The Product Coalition

Customer experience is all about customers’ likes, dislikes, and how you treat them. It’s based on both tangible and intangible metrics like numbers and emotions. To manage the customer experience as a one-time project is easy, but to remain consistent with it isn’t easy.