TryMyUI

How (and why) to design PWAs for better cross-platform UX

TryMyUI

Don't be on the wrong side of history! Native apps are done. Read the how-and-why-guide to design great UX for progressive web applications (PWAs). The post How (and why) to design PWAs for better cross-platform UX appeared first on TryMyUI Blog. Practicing UX Research TryMyUI UX Industry Comparative Usability native app PWA; UX; design; guide UX Design UX Research

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Ready Researcher One: A guide to quantitative UX research & user testing

TryMyUI

Many of the world’s greatest literary works have started with an individual given an impossible task: the Twelve Labors of Hercules; hunting a great white whale; choosing between Edward and Jacob… but UX research doesn’t need to be a Herculean task, and with TryMyUI, it isn’t!

Feature update: New screener question options for your test

TryMyUI

Introduction and overview of our newest update to screener questions. The post Feature update: New screener question options for your test appeared first on TryMyUI Blog. Features Practicing UX Research TryMyUI Demographics Screening Usability Testing

The decline of American democracy is rooted in poor UX

TryMyUI

UX principles applied in the digital world can be just as effective in the real world, and the U.S. voting system—from registration to the polls— is in desperate need of a UX makeover. The post The decline of American democracy is rooted in poor UX appeared first on TryMyUI Blog. Musings Practicing UX Research TryMyUI

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Make an Impact with Analytics and Journey Maps

Speaker: Kirui K. K., Co-founder and CEO of Tanasuk Africa

If you want to offer a better user experience, it can be tempting to track each and every data point in your product. However, this can quickly get complicated and overwhelming as you collect more and more data. How do you know which metrics will help you improve? Kirui K. K., Co-founder & CEO Tanasuk Africa, wants you to know that analytics don't have to be complicated to make an impact - no matter the size of your company. Join him as he explains how to create a customer journey map, then use that map to figure out the metrics you need to know - and how to use them.

UX and user-centric design at SXSW 2019

TryMyUI

UX and user-centric design was on display in a big way at SXSW this year, demonstrating an exciting vision for the future in many spheres of life and industry. The post UX and user-centric design at SXSW 2019 appeared first on TryMyUI Blog. Partners & Stories TryMyUI Design Thinking Government User Experience Design Virtual Reality

11 UX lessons from Dr. Seuss

TryMyUI

While Dr. Seuss may have primarily intended to provide life lessons through his picture books, his rhyme-infused wisdom perfectly applies to UX. The post 11 UX lessons from Dr. Seuss appeared first on TryMyUI Blog. Musings UX Industry Quotes UX Design UX Quotes

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5 psychology principles for better UX design

TryMyUI

Knowledge of psychological principles can help us design better user experiences – ones that are easier for people to use and understand, that impart positive feelings to users, and that nudge them towards the right pathways or actions. The post 5 psychology principles for better UX design appeared first on TryMyUI Blog. Musings Design Psychology UX Design

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UXspresso with Spiralyze: The curse of knowledge

TryMyUI

Recently, we spent some time speaking with Gajan Retnasaba, the head of conversion at Spiralyze. Gajan told us how he's seen the "curse of knowledge" affect design projects before – and how his team works consciously to avoid it. The post UXspresso with Spiralyze: The curse of knowledge appeared first on TryMyUI Blog. Musings UXspresso Conversion Data-driven Design User Testing UX Design

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5 things you learn from a website impression test

TryMyUI

The first few seconds on your website will decide whether users stick around, or leave. Here are 5 things you'll learn when you test users' first impressions of your site. The post 5 things you learn from a website impression test appeared first on TryMyUI Blog.

Build Product Progress with a Strong Data Culture

Speaker: Nima Gardideh, CTO, Pearmill

Have you ever thought your product's progress was headed in one direction, and been shocked to see a different story reflected in big picture KPIs like revenue? It can be confusing when customer feedback or metrics like registration or retention are painting a different picture. No matter how sophisticated your analytics are, if you're asking the wrong questions - or looking at the wrong metrics - you're going to have trouble getting answers that can help you. Join Nima Gardideh, CTO of Pearmill, as he demonstrates how to build a strong data culture within your team, so everyone understands which metrics they should actually focus on - and why. Then, he'll explain how you can use your analytics to regularly review progress and successes. Finally, he'll discuss what you should keep in mind when instrumenting your analytics.

Giving thanks for great UX: 6 websites TryMyUI is thankful for this year

TryMyUI

The holiday shopping season has begun, and as we all scramble to buy gifts for our loved ones, we decided it would be worthwhile to round up some of the e-commerce sites with the best UX. The post Giving thanks for great UX: 6 websites TryMyUI is thankful for this year appeared first on TryMyUI Blog. Musings Usability Gallery Bad UX E-commerce UX Good UX UX Design

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UXspresso with Nat Geo: Dealing with negative feedback

TryMyUI

Critical user test results can be a hard pill to swallow, but the UX team at National Geographic told us why "failed" tests are actually a blessing. The post UXspresso with Nat Geo: Dealing with negative feedback appeared first on TryMyUI Blog. Practicing UX Research TryMyUI UXspresso Design Thinking Iterative Usability Testing Usability Testing

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Allbirds vs Greats: UX Wars

TryMyUI

Many of today's online sellers are hosted on massive DIY e-commerce platforms like Shopify and BigCommerce. These platforms provide lots of basic tools for non-experts to create usable experiences. We were curious to see what's possible with these tools – so we ran usability tests on 2 Shopify-hosted shoe stores: Allbirds and Greats. The post Allbirds vs Greats: UX Wars appeared first on TryMyUI Blog. UX Wars Apparel websites E-commerce UX Online Commerce Shopify

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Gamification in mobile app UX: TryMyUI’s favorites

TryMyUI

From leveling up your money-saving to maintaining your language-learning streak, the TryMyUI team talks about their favorite gamified apps. The post Gamification in mobile app UX: TryMyUI’s favorites appeared first on TryMyUI Blog. TryMyUI Usability Gallery UX Industry Mobile App Mobile UX UX Strategy

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What Is (and Isn’t) Product Management?

Speaker: Steve Johnson, VP of Products, Pragmatic Institute

Product Management is one of the most exciting - and most misunderstood - functions in technical organizations. Is it strategic or tactical? Is it a planning role or a support role? Many product professionals are unclear about what is (and isn't) product management. After all, product management spans many activities from business planning to market readiness. In this session, we’ll examine many product activities and artifacts for product strategy, planning, and growth, and introduce a simple tool that you can use in your organization to clarify the roles of product management and others. Steve Johnson explores the many roles of Product Management in this fun talk focused on why product managers should obsess on problems instead of solutions.

10 UX & product writers you should follow on Medium

TryMyUI

Besides practice, one of the best ways to improve your UX knowledge and skills is by learning from talented minds. Medium is a great place to find some of those minds – this list contains 10 of our favorite UX and product content creators on the site whose work is thoughtful, insightful, and original. The post 10 UX & product writers you should follow on Medium appeared first on TryMyUI Blog. UX Industry Design Product Reading Resources UX

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TryMyUI partners with Blockstack to rate blockchain-based apps

TryMyUI

We're teaming up with Blockstack, a platform for app developers who believe users should own their own data and identity. We'll be providing monthly feedback to developers to help them improve the usability, credibility, and appeal of their apps through feedback from real people. The post TryMyUI partners with Blockstack to rate blockchain-based apps appeared first on TryMyUI Blog. Partners & Stories TryMyUI UX Industry App Testing Blockchain Quantification Surveys User Experience

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How bad design caused Hawaii’s false missile scare

TryMyUI

How did bad design cause Hawaii's missile scare of the past weekend? A picture of the state's emergency alerts interface gives a clue as to how such a grave mistake could occur. The post How bad design caused Hawaii’s false missile scare appeared first on TryMyUI Blog. Partners & Stories Usability Gallery Bad UX Signal-to-Noise Ratio User Experience Design

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Test iOS mobile apps with TryMyUI!

TryMyUI

With the addition of iOS mobile app testing, TryMyUI now offers the ability to test any product on any device. Read on to learn how our iOS user testing works, and what you need to know to get started. The post Test iOS mobile apps with TryMyUI! appeared first on TryMyUI Blog. Features TryMyUI Mobile App Mobile Testing Remote User Testing

Why Conversational AI Is Key to Customer Service in the Customer Experience Era

In today’s hyper-competitive market, every business must become a customer experience-first business. Customer satisfaction has become more important than price or any individual feature. Read the new Tractica white paper to learn how important conversational AI is to your CX strategy.

Our top 10 user testing stories of 2018

TryMyUI

It's been an eventful year, and as always at this time of year, we're looking back at the ground we covered and the ideas we talked about. The post Our top 10 user testing stories of 2018 appeared first on TryMyUI Blog. TryMyUI Reading UX Stories UX Trends

Halloween roundup: The UX House of Horrors

TryMyUI

What's scarier than bad UX? That's what me and CEO Rit were thinking when we had the idea for a UX "haunted house": a webpage so horrifyingly misdesigned that it would send users shrieking. The post Halloween roundup: The UX House of Horrors appeared first on TryMyUI Blog. Partners & Stories TryMyUI UX Industry Bad UX Conversion Funny UX Design

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How U.S. companies are remedying the UX problems of voting

TryMyUI

While the UX problems of voting in the U.S. ultimately demand legislative fixes, we have been delighted to see how some U.S. companies and nonprofits have stepped up to remedy these issues just in time for this year's midterms. The post How U.S. companies are remedying the UX problems of voting appeared first on TryMyUI Blog. Musings Partners & Stories

Blog 40

Totally redesigned TryMyUI Recorder live!

TryMyUI

Take a look at our redesigned test recording software, and read how it will improve the quality of test results and enable a better experience for you and the test-takers! The post Totally redesigned TryMyUI Recorder live! appeared first on TryMyUI Blog. Features TryMyUI Remote User Testing

Blog 40

Your Post-Launch Toolkit for Understanding Your Users

Speaker: Brittney Gwynn, former Director of Product, Simple Health

If you've ever launched an MVP, you know that the journey has only just begun. How do you figure out what to do next? You know that you need to look at how different user segments react, but how do you quickly distinguish signal from noise so you can iterate and improve? Join Brittney Gwynn, former Director of Product at Simple Health, as she explains how you can use early customer feedback, usage data, and continuous experimentation to optimize your journey to product-market fit. Whether you're at a brand-new company, or looking to innovate within a more mature organization, or anywhere in between, you'll come away with a new skill set, ready to make the most of your launches.

10 ways to avoid bias in your user testing research

TryMyUI

Personal biases can affect every part of your usability testing research, from the setup to the analysis and implementation of the findings. What can we do to eliminate bias and see the user experience clearly? The post 10 ways to avoid bias in your user testing research appeared first on TryMyUI Blog. Practicing UX Research Data Analysis Usability Testing Tasks User Testing

How to write tasks, Vol. 3: Prototype & wireframe usability testing

TryMyUI

In a prototype or wireframe usability test, users require careful instruction to successfully navigate the limited functionalities. Read our techniques for writing tasks specially suited for prototype & wireframe testing. The post How to write tasks, Vol. 3: Prototype & wireframe usability testing appeared first on TryMyUI Blog. Practicing UX Research Comparative Usability Usability Testing Tasks Usability Testing Tips

Use screener questions to find your usability testing participants

TryMyUI

How to use our new screener questions and our other special requirements features to find your target audience. The post Use screener questions to find your usability testing participants appeared first on TryMyUI Blog. Features Practicing UX Research TryMyUI Creating a test Demographics Screening

6 UX New Year’s resolutions

TryMyUI

Happy New Year! As we roll into 2018, many of us are refreshing and reevaluating some of the personal goals that we set and perhaps struggled to keep last year. What kind of resolutions can we make as User Experience practitioners? The post 6 UX New Year’s resolutions appeared first on TryMyUI Blog. Musings Practicing UX Research User Experience Design UX

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The Magic of Intent: Start Knowing The Goals of Your Users

Speaker: Terhi Hanninen, Senior Product Manager, Zalando, and Dr. Franziska Roth, Senior User Researcher, Zalando

It's important to know your users - what are their preferences, pain points, ultimate goals? With user research and usage data, you can get a great idea of how your users act. The tricky part is, very few users reliably act the same way every time they use your product. Join Terhi Hanninen, Senior Product Manager, and Dr. Franziska Roth, Senior User Researcher at Zalando, as they explain how they were able to reach a new level of user understanding - by taking their user research and segmenting their users by point-in-time intent. You'll leave with a strategy to change how your product team, and organization at large, understands your users.

Our top 10 user testing stories of 2017

TryMyUI

Some of our most popular articles in 2017 addressed ways of doing better research for e-commerce platforms, on mobile devices, or at different stages of the product cycle. Check out the year's most-read stories. The post Our top 10 user testing stories of 2017 appeared first on TryMyUI Blog. TryMyUI Reading User Testing UX UX Stories UX Trends

Employee development on purpose

Lead on Purpose

Recently companies have raised their focus on why customer success matters and how to delight increasingly demanding customers. At its core, creating happy customers requires happy employees—the front-line people who interact continually with customers.

“Software eating the world” creates a growing need to educate product managers.

Product Management Unpacked

Digital transformation impacts almost everything, so the demand for product management continues to increase – every day.

Product and Pricing Strategies to Realize Customer Value

bpma ProductHub

by Peyton Marshall – Businesses need to add value. To acquire and keep our shareholders, we need to add shareholder value. To acquire and keep our customers, we need to add customer value. Yet how often do we, as product managers, think directly about customer value?

4 Steps to Developing Your Customer Care Strategy

The quality of a customer care strategy can make or break a company, but simply resolving a customer service issue or complaint is no longer enough. Learn the 4 steps that address the major points you need to consider when building a customer care roadmap.

The Big Impact of Cognitive Bias on Our Teams, Our Customers and Our Products

bpma ProductHub

by Davide Cis and Neil Baron – Do you remember that time when you thought you had it all figured it out, but your product launch still fell short of expectations and sales did not materialize? How your product failed, despite giving customers exactly what you thought they wanted?

Using the Product Canvas to Define Your Product: Getting Started

bpma ProductHub

By Ellen Gottesdiener – I usually find a diversity of opinion when I ask anyone within an organization what their products are. This is true for product companies whose primary source of revenue is their product and for companies who use products internally to run their business.

Using Slack: How To Be Distraction Free Like It’s Builders

Nir Eyal

The post Using Slack: How To Be Distraction Free Like It’s Builders appeared first on Nir and Far. Distraction

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Data-Driven Product Management: How To Become an Insight-Driven PM

280 Group

This article discusses how data-driven product management can help you use the right data, to uncover the right insights, and ultimately build the right product.

A Simple Framework for Complex User Goals

Speaker: Hannah Stegen, Customer Service Manager, Crescendo

How can you measure and affect your users' behavior if they're not doing something that's easily measurable? You can monitor usage, activation, retention, and more, but those metrics don't always align with every one of your goals for your users. Hope is not lost, however: with the right framework, you can still make sure your users are on track. Join Hannah Stegen (she/her), Customer Success Manager at Crescendo as she explains how you can monitor even the most complex user journeys by breaking them up into Attitude, Intention, and Behavior.