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Upcoming Speaking Engagements

Bain Public

Banff Interactive Screen 2003, Banff, Canada Flash Forward 2002, San Francisco, U.S. FITC Winnipeg 2006, Canada FITC Toronto 2006, Canada FITC Toronto 2005, Canada Flash Forward 2005, New York, U.S. Flash Forward 2005, San Francisco, U.S. FITC Toronto 2004, Canada Flash Forward 2004, San Francisco, U.S. Reach out to me at info@bainpublic.com.

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The Ultimate List of Product Leaders You Must Follow (UPDATED)

The Product Coalition

He is very interested in investment and innovations in the product sphere, writing on Medium and Twitter about these and other tech transformations. Andrew Chen is currently a consumer startup investor, but in his long career he has been Director of Product Marketing, Co-Founder of a startup and then Growth leader at Uber.

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Using Net Promoter Score (NPS) for Measuring Your Product/Market Fit

The Product Coalition

The metric was originally developed by Fred Reichheld, Bain & Company, and Satmetrix, and it was introduced by Reichheld himself at Harvard Business Review in 2003. I consider it an essential customer relationship measure for every product company and find this system yet another relevant technique for measuring the product/market fit.

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3 Must-Have Product Leadership Skills to Survive the Corona Crisis

The Product Coalition

To survive and succeed, your product leadership must be sharper than ever. Beijing’s Forbidden City, July 2003 (photo taken by me) June 24th, 2003, was the first day of life after SARS in Beijing. Agile Is the New Steady State Agile as a mindset and a way of life, not as a development methodology.

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The Importance of Listening to Your Customers by David Cancel

Mind the Product

In 2003 Lego lost $300 million – even though Lego has the highest profit margin of any toy brand – and predicted a loss of $400 million in 2004. My approach, for the last decade at least, has been to shift away from waterfall and agile methodologies and say we now build software that is connected to our customers.” No excuses.