Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. The original Don’t Make Me Think, published in 2005, was a hit in web usability. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

eG Innovations

FEBRUARY 12, 2021

solutions to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual, and cloud environments. Barry : The impact of 100% of the workforce working remotely was huge even on companies that had solutions in place for WFH.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

The Product Coalition

OCTOBER 9, 2023

The second difficulty is that people often frame their needs as solutions. And due to the Einstellung effect , the chances are that the solution they request will be similar to existing solutions they have experienced , rather than the optimal solution for their situation.

User Testing 121

User Testing Data Visualization Customer Feedback Customer Experience 121

The Product Coalition

DECEMBER 8, 2020

A view into Ikea’s integrated activity system. Strains of core activities that run through the organization and stabilize a system just like reinforcing rods made of steel. For instance, the razor company aligned their activities with P&G’s well respected advertising and customer research activity system.

Analytic Tools 109

Analytic Tools Research Software Customer Experience Systems Review 109

Indicative

JULY 17, 2018

Presenters demoed technology that ranged from helping consumers save money, to helping the city plant longer-lasting trees. The contest was created to make the open data sets more accessible to the general public, but showing how they could be applied to make useful tools, NYC Director of Civic Engagement and Strategy Adrienne Schmoeker said.

Data Visualization 74

Data Visualization Analytic Tools Artificial Inteligence Banking 74

Intercom, Inc.

JANUARY 24, 2019

Knowing when it’s time to become a platform is a delicate thing, as Mike Kreaden , Managing Director of Salesforce Incubator, discovered. Making the jump to becoming a platform requires humility. And I remember Marc [Benioff] interviewing me, like he did every employee, and painting the vision for what the platform would be.

Analytic Tools 151

Analytic Tools Data Visualization User Testing Artificial Inteligence 151

Indicative

JULY 17, 2018

Presenters demoed technology that ranged from helping consumers save money, to helping the city plant longer-lasting trees. The contest was created to make the open data sets more accessible to the general public, but showing how they could be applied to make useful tools, NYC Director of Civic Engagement and Strategy Adrienne Schmoeker said.

Data Visualization 40

Data Visualization Analytic Tools Artificial Inteligence Banking 40

Userpilot

SEPTEMBER 29, 2022

The SaaS market is saturated and continues to grow rapidly. Growth engineering is a scientific approach to growth that uses data to produce growth solutions. A growth engineering team is a cross-functional team of marketers, product developers, and software engineers. Why is growth engineering important for SaaS companies?

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience User Testing 97

Userpilot

MARCH 7, 2022

To take us through the topic of growing a SaaS business and the bumpy road to success, we interviewed Micha? Sadowski is the founder and CEO of Brand24 , a social media monitoring solution that provides instant access to brand mentions across social, news, blogs, and more. explains, “but back in 2005, this was new and innovative.”.

Analytic Tools 134

Analytic Tools Data Visualization Reporting Tools Technical Review 134

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. With globalization and advancing technology, products and services are becoming commoditized faster than ever. Streamlining or replacing legacy systems can address this.

Analytic Tools 76

Analytic Tools Data Visualization Feedback Software User Testing 76

The Product Coalition

MARCH 6, 2019

Any snot-nosed kid who’s downloaded 5 apps onto his phone, will tell you that millennials and generation-Zs have an attentions span shorter than a goldfish. And that if loading an app takes more than 5 seconds no one will be there to see its first screen… Right? Let me bust that myth once and for all. K.I.S.S??—?my

Analytic Tools 63

Analytic Tools Download User Testing Customer Experience 63

The Product Coalition

MARCH 17, 2019

Any snot-nosed kid who’s downloaded 5 apps onto his phone, will tell you that millennials and generation-Zs have an attentions span shorter than a goldfish. And that if loading an app takes more than 5 seconds no one will be there to see its first screen… Right? Let me bust that myth once and for all. productMBA K.I.S.S??—?my

Analytic Tools 61

Analytic Tools Download User Testing Customer Experience 61

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. With globalization and advancing technology, products and services are becoming commoditized faster than ever. Streamlining or replacing legacy systems can address this.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Mixpanel

OCTOBER 20, 2020

Consider that there are more than 7,000 tools in the marketing technology landscape along—up from 150 just 8 years ago. A product stack is simply a collection of tools that allow you to collect, analyze, and act on data that is created by users in your application. You know it as Google Analytics. Now, let’s dive in.

Analytic Tools 91

Analytic Tools Data Visualization Onboarding KPIs User Testing 91

eG Innovations

SEPTEMBER 3, 2021

Solution architects and system administrators are becoming coders and scripting is becoming part of their day-to-day job, whilst in parallel a raft of vendors is providing products to try and help avoid this need to script and address the shortage of staff with those skills to script and code this now necessary functionality.

Software Review 52

Software Review Analytic Tools Reporting Tools Data Visualization 52

Revulytics

JULY 6, 2017

And, like McEnroe, for many software license compliance pros those “worst losses” tend to occur overseas. Both the rates of unlicensed commercial software use, as well as the commercial value of unlicensed software are highest in the Asia-Pacific region, according to research from the BSA. But that value is huge.

Research Software 48

Research Software Analytic Tools Data Visualization Customer Experience 48

Mixpanel

FEBRUARY 23, 2021

There’s a reason, after all, that Y Combinator chose the slogan “make something people want” shortly after they were founded in 2005. For a SaaS company, he looks for things like “less than 2% monthly churn” (the flipside of retention), a “clear path to $100k MRR” (growth), and a “5% conversion rate from free to paid” (profitability).

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Business of Software Conference

JUNE 19, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Patrick Campbell (Founder/CEO, ProfitWell) – Not Being Terrible When Things Are Terrible from Business of Software Conference. And so just like ‘No, we’re a software company. We have software margins.’

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52