Mind the Product

AUGUST 19, 2019

Take a look at the image below of Instagram in 2010. For example, SEO is a way to “game” search algorithms and create content that would be shown on the first position in SERP. It’s actually a great way to think about a zero state for your product. Data takes time to collect but it shouldn’t prevent you from launching your product.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

Intercom, Inc.

OCTOBER 31, 2019

Tim has spent his entire professional career focusing on productivity, from Sybase to TLA-Tencor to Facebook where, over his six-year tenure (2010 – 2016), the amount of revenue per employee doubled to $1.8 Tim: I was hired in 2010, when Facebook was what I like to call a “teenage company”. million apiece.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

Mind the Product

MAY 16, 2018

This whitepaper shares data from 486 publicly-traded companies over a 30-month period from July 2010 to January 2013 that shows a link between self-awareness and business performance. Recently I worked with a product manager who was in a very dry, technical position in an aggressive organisational culture that he was very unhappy in.

Weak Development Team 120

Weak Development Team Automotive Data Visualization Feedback Software 120

Intercom, Inc.

SEPTEMBER 15, 2021

Once you know that, you can easily align around that and position yourself as the solution to that problem. But over the years, Al went onto other positions in companies, and then he became an advisor to startups, and he teamed up with Chris and Dave, both of whom are Silicon Valley veterans and former CEOs and CMOs and founders.

User Testing 205

User Testing Technical Review Books Customer Experience 205

The Product Coalition

JULY 1, 2019

It’s far easier to acquire and retain customers with high value products, you can charge more for them, and you’ll likely need to spend less on promotion (Google famously ran its first TV ad for Google Search in 2010, 12 years after the product was launched). Smart companies understand this and optimize for value-to-customer?—?they

KPI 113

KPI Data Visualization Workshop Analytic Tools 113

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users.

Customer Experience 188

Customer Experience User Testing Customer Feedback Feedback Software 188

Userpilot

MARCH 7, 2024

of leadership roles. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. Sima Banijamali : “I started in tech in 2009, and in 2010 I moved to Sweden from Iran and started studying. This has helped me to progress in my positions in any context.” Again…Why?

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Ronke PM

FEBRUARY 13, 2024

CASE STUDY #1: ABSENCE OF DIVERSITY AT THE LEADERSHIP LEVEL A couple of years ago, I told someone on the leadership team that I did not feel like I belonged in our company and didn’t see a future there. I was also curious if he knew of any black women in leadership roles, and he confirmed my suspicions that there were none.

Reporting Tools 52

Reporting Tools Customer Experience Leadership Research Software 52

Intercom, Inc.

APRIL 22, 2019

Boomi is a cloud integration company that I worked on and built for 10 years and was acquired by Dell in 2010. When the sales leadership and the head of IT saw that, they thought, “Oh my God, we have to put an end to this immediately.” I imagine you guys have gotten positive feedback on that. Rick : Yes, absolutely.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Product Beautiful

MAY 5, 2016

In 2010, I worked for Dell, and managed a small team who was responsible for portfolio management of several acquisitions that Dell had made over the years. Around the Spring of 2010, Pragmatic Marketing opened a role for a new Instructor position. Know your preference and use it to narrow your choices.

Marketing 40

Marketing Weak Development Team Travel Startups 40

Gainsight

JULY 11, 2023

The Beginning In 2010, seeds were planted for what would become Northpass. A few years later, in 2012, my company was acquired by SPS Commerce (NASDAQ SPSC), and as part of that acquisition, I joined their leadership team. And after meeting Gainsight’s leadership team, it was clear that our companies shared many of the same values.

Education 40

Education Vision Customer Experience Differentiation 40

Usersnap

JUNE 2, 2022

Researchers with the Corporate Executive Board discovered in 2010 that the more effort exerted by customers, the lower their level of customer loyalty. In general, since numbers 5-7 indicate positive responses, a score above 5 is good. It shows that your customers are having mostly positive interactions with your company.

Product Research 52

Product Research Customer Experience User Testing User Friction 52

UX Studio

SEPTEMBER 20, 2023

And it’s only when there’s a sense of, or a sense of leadership role or a [00:24:00] management role, you get to dig deeper into this metrics. Apple, for example has created this sort of notification system in the early two thousands or 2010. And it’s a very business oriented or financial oriented terms. Lisa: Yeah.

Research Software 76

Research Software Feedback Software User Testing Product Research 76

Intercom, Inc.

DECEMBER 31, 2019

To give some perspective, there were about 300 million smartphones sold in 2010. Netflix had 12 million subscribers for its DVD delivery service in 2010, when it decided to make video streaming its primary focus (dear reader, feel free to insert Qwikster joke here). There are about 3.2 Rise of the cloud and SaaS businesses.

Artificial Inteligence 259

Artificial Inteligence Entertainment Customer Experience Messaging 259

Mind the Product

DECEMBER 4, 2018

Netflix’s Friends (Born 2004, died 2010). But in 2010 – I was at Chegg by that time – Netflix killed Friends because they recognized they needed at least 20% of members to engage. Product leadership requires optimism. You need hope to overcome the inevitable challenges of product leadership.

User Testing 184

User Testing Customer Experience Strategy Product Research 184

Mind the Product

MARCH 7, 2017

2: Abandon Leadership Colonialism. Abandoning leadership colonialism, or the notion that practices from your primary culture can be successfully applied anywhere else without substantial modification, is one of the first steps towards the better management of your diverse product team’s culture. Become a Cultural Chameleon. References.

Weak Development Team 168

Weak Development Team Product Management Product Manager Management 168

ProductPlan

SEPTEMBER 8, 2021

In 2010, the company’s portfolio had fewer than 1,000 active patents. It’s common to make arrangements where you supply your development resource to work within another team (with their senior development leadership/code reviews/etc.) It would help if you started with a positioning document. to get a feature done.”.

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

Business of Software Conference

JULY 20, 2020

And the idea was you found an attractive position in an attractive industry – we used to teach this stuff – and then you would throw up entry barriers like crazy and protect that position for a long time. They formed in 2010. What do you absolutely positively need at a minimal level to make this thing work?

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Intercom, Inc.

DECEMBER 14, 2022

. There were quite a few memorable scenes from The Social Network, the 2010 movie that chronicles the inception of Facebook – and the lawsuits that followed. If that is the case, we should be best positioned to invest in a golden age of innovation. ’ Just Facebook.” The world is in a really, really challenging situation.

Weak Development Team 129

Weak Development Team Analytic Tools Branding Download 129

Amplitude

APRIL 12, 2018

Sandhya : So, that means that this role of being a product builder was becoming more and more influential and interesting and Amplitude was kind of positioned right at the center of it, right? So it’s kind of become the only real competitive advantage left. So, that’s kind of what attracted me to Amplitude.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

Amplitude

APRIL 12, 2018

Sandhya : So, that means that this role of being a product builder was becoming more and more influential and interesting and Amplitude was kind of positioned right at the center of it, right? So it’s kind of become the only real competitive advantage left. And so you have to tailor that conversation to those different contingents.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

Business of Software Conference

MARCH 11, 2020

So it was always like and I finally I sold it in before I started Performable like 2010 and because I never thought it was a business. And then I’ve really only started companies as a byproduct of I have an obsessive personality and I channel that in a positive area which is like I’m obsessed with learning and getting better.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

FEBRUARY 16, 2021

And then in 2010, we got our first customer. April Dunford Positioning BoS USA. 40:38 James Avery, Kevel: But it really got myself and my VP of Marketing, thinking just about positioning a lot more, right, we both read the book, I saw her speak again, at the virtual conference. 2:43 Mark: Yeah. In 2011 we raised money.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Mironov Consulting

JANUARY 8, 2020

See Randy Farmer ’s 2010 book on this. IoT garage door openers might stick in the “open position”; AI-based smoke alarms could make mistakes; cloud backup of consumer medical records might be lost. Are we storing users’ personal information, beyond legally-defined PII? Problems or side effects if our product doesn’t work?

Weak Development Team 85

Weak Development Team Reporting Tools User Testing Analytic Tools 85

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. They’re still selling what they already have, but with a new story and positioning—in addition to a new top-of-mind story for future functionality that’s in development. Support from senior leadership is vital.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. They’re still selling what they already have, but with a new story and positioning—in addition to a new top-of-mind story for future functionality that’s in development. Support from senior leadership is vital.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. They’re still selling what they already have, but with a new story and positioning—in addition to a new top-of-mind story for future functionality that’s in development. Support from senior leadership is vital.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18