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Negative User Feedback? Handle it like Bill Gates!

Userpilot

Nobody likes getting negative feedback. If you don’t like getting negative feedback either – congratulations! You’d probably pass the Turing Test! But the whole point of killing it like a pro – in product or elsewhere – is not to take negative feedback personally. You’re a human!

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Book Review: “Badass: Making Users Awesome”

Folding Burritos

That is, if we’re making a video editing app, our goal should be for the user to be badass at producing great videos. That is, if we’re making a video editing app, our goal should be for the user to be badass at producing great videos. Getting to being badass at some context is a journey for our users.

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Gamification meets the altruistic world of donation platforms

UX Planet

Based on the IDN Research Institute Report (2019), 7 well-known donation sites in Indonesia include Dompet Dhuafa, Ayo Peduli, Kitabisa, Gandeng Tangan, Wujudkan, Aksi Cepat Tanggap, and Peduli. The challenge in using donation platforms is low user participation and low user engagement (Golrang & Safari, 2021).

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Japan by the Numbers: 67 Insightful Japan Facts to Grasp Consumer Behaviors

freshtrax

If you are looking to integrate your business into the Japanese market, skimming online for quick answers and visiting Japan alone won’t lay a sturdy foundation for an informed understanding of the Japanese consumer. Journal of Marine and Island Cultures, 2012 ). Statista Global Consumer Survey, 2019 ). Japan Visitor ).

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Webinar: What to Do Before and After a Mobile App Launch to Improve Customer Experience

Alchemer Mobile

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

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Customer Development Guide For Product Managers

The Product Coalition

And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It’s obvious that these tools were developed with little or no customer participation. the product/market fit. Everpix and Google Wave didn’t satisfy the market.

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Ways to Define Success and Measure Value for your Product Features

bpma ProductHub

By Garmia Painuly – No matter what the product, our goal as product managers is to deliver value to customers. Erin McHugh Saif , Senior Product Manager at TIBCO Spotfire, joined the company in 2012 when the cloud offering was new. This was a bold step, and significantly impacted customer engagement.