Userpilot

JULY 13, 2021

For each user that activates, that’s one more monthly subscription, and one more person who could become a future brand advocate. Again, let’s see how Kontentino does this: Kontentino knows that brands tend to just have one set of social media accounts, while digital agencies will manage dozens of them on behalf of their many clients.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Andrew Chen

NOVEMBER 13, 2018

The growth team was originally created in 2013, founded by Ed Baker. There were a number of individuals and startup founders who were putting the necessary ideas, workflows, and tactics together. Above: Too many startups are beginning with “I need a growth team!” Content marketing. Paid marketing.

User Testing 110

User Testing Customer Experience Reporting Tools Data Visualization 110

Userpilot

SEPTEMBER 8, 2021

Product tours are a useful tool for SaaS companies in 3 main areas: New user onboarding. Most SaaS teams create product tours in order to show their new users around their product. Product marketers often find that a good product tour ensures that more new users activate. All you need is a few clicks.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Intercom, Inc.

SEPTEMBER 19, 2019

It’s a timely conversation for us, coming hot on the heels of the release of our book Intercom on Sales last month and Steli’s own book The 2020 Startup Sales Playbook this week. Here are five quick takeaways: To establish a stronger brand and protect the company from competition, Steli recently rebranded Close.io to Close.com.

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184

Intercom, Inc.

JUNE 19, 2019

And as the Group Product Marketing Manager for Platform here at Intercom, I’ve loved seeing all the creative apps our partners have built. And that just gives you more product-market fit and helps you grow faster. Because they have a very significant brand, and they have an audience. It’s like, “Yes!

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Intercom, Inc.

MAY 12, 2020

Where you’ve shown me screenshots where you would talk to customer after customer in your areas of Intercom trying to find product market fit, customer after customer after customer after customer after customer. Over time, the product evolves and the market evolves. Creating a safe space for product judgment.

User Testing 173

User Testing Product Research Customer Experience Customer Feedback 173

Intercom, Inc.

FEBRUARY 28, 2019

That doesn’t mean his team overlooks traditional approaches; rather, they’re deploying a blend of tactics to create products with true, measurable value so powerful that it wows users and drives growth. Though he’s now HubSpot’s VP of Marketing and Growth, Kieran has seen it all. Can I get them to use it?

Onboarding KPIs 137

Onboarding KPIs User Testing Feedback Software Customer Experience 137

Intercom, Inc.

MARCH 29, 2018

Eric Siu has helped some of the biggest brands in tech accomplish one all-important task: grow their revenue. Eric is the CEO of digital marketing agency Single Grain. Eric: I was leading growth at an online education startup called Treehouse, a company I still love, and that led to the opportunity to come to Single Grain.

Webinar 192

Webinar Inbound Download User Testing 192