Mind the Product

DECEMBER 5, 2017

For the past 6 years Mind the Product has run #mtpcon in London and San Francisco – the biggest and best product management conferences in the world. 20 Years of Product Management in 25 Minutes by Dave Wascha. Building Products AI-First by Aparna Chennapragada. Grounding Product by Scott Belsky.

Customer Experience 0

Customer Experience Customer Feedback Technology Product Management 0

Intercom, Inc.

JUNE 20, 2018

As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. To fix it, we had to change how we worked with our product team. Where does sales fit in at a company driven by product strategy?

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

Roman Pichler

MAY 10, 2016

My first MVP had little resemblance with the finished product: I used my product strategy and roadmap workshop as the initial minimum viable product. This helped me better understand which strategy and roadmap-related challenges product managers commonly experience and which advice is helpful for them.

Books 167

Books Product Research Feedback Software Workshop 167

Roman Pichler

APRIL 2, 2019

This allows you to find out how you have to evolve your practices to succeed with the distributed setup, including collaborative product strategy review and product backlog refinement sessions held via videoconferences. 8 Consider Unbundling Features and Creating Product Variants. Growth is a funny thing.

Feedback Software 230

Feedback Software Research Software User Testing Customer Experience 230

Mind the Product

DECEMBER 13, 2018

There’s no better conference to attend if you’re working in product management, digital, or marketing in or near Manchester. Garry Prior has been in and around the technology industry for more than 20 years, largely in product management / product leadership roles. Gabrielle Bufrem – Pivotal Labs.

Analytic Tools 152

Analytic Tools Research Software Data Visualization Government 152

Revulytics

DECEMBER 16, 2019

2019 was a great year to be in product management. LinkedIn listed Product Designer and Product Owner in the 10 most promising careers of 2019 , with 80 percent more job openings year-over-year and a career advancement score of 9 out of 10. Industry, The Product Conference, Cleveland, OH. Mind the Product.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Product Management 76

Bain Public

JULY 14, 2021

Since 2007, OnDeck has delivered over $2 billion to businesses all across the United States in more than 700 industries and has been lending in Canada since 2014. Bain Public brought new processes, tools and increased support with their SOAP™ 12-module approach.

Strategy 52

Strategy Product Strategy Finance Roadmap 52

ProductPlan

APRIL 12, 2022

Slack’s product strategy put it on a trajectory for success. Let’s explore the company’s product strategy to see what makes it different. Product strategy: slip into the customers’ shoes. The pandemic’s influence on product strategy.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Strategy 52

Mind the Product

MAY 25, 2018

Creating a sub-brand also meant that if the product never took off, it could be quietly discontinued without harming the parent brand. 2014 – Testing and Growing the Team. We were growing, able to show user need and demonstrate the product’s potential, so the board agreed to further investment. The Yimby homepage, 2013.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

The Product Coalition

JUNE 9, 2023

So, when you make your roadmap, make it clear to the team who your user is, the value they’re getting, why they should care about what’s being delivered, and where, how, and when they’ll use the product. If you’ve spent time on your product strategy, this should come from the user-centered value story.

Roadmap 147

Roadmap Data Visualization Customer Experience User Testing 147

Intercom, Inc.

JANUARY 10, 2019

I remember when I wrote that blog post in 2014, Google Now had just been announced. I don’t know when Stripe was founded, but in 2014 they weren’t very mature. Google Now looks a lot like it did in 2014. Again, that’s something I would have thought in 2014 was happening imminently. But it exists now.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Mind the Product

APRIL 18, 2017

Josh also held roles leading product management for Zazzle, and product and engineering for RealJukebox and RealPlayer at RealNetworks. Josh led Greylock’s investment in SmartThings (acquired by Samsung in 2014) and Jelly (acquired by Pinterest in 2017). Aparna Chennapragada, Director of Product Management, Google.

Research Software 89

Research Software User Testing Customer Experience Workshop 89

PMLesson's Ace the PM Interview

JULY 13, 2020

Product Managers are often called “Product CEOs” or “Mini GMs”, but they rarely have direct control over the inputs that lead to successful products. Shipping product to real users. Product School's Product Management Certification Founded in 2014, Product School boasts a community of 1 million+.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. This month, we have passed the three million download mark for the show. That just blows my mind.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

ProductPlan

FEBRUARY 20, 2019

The team grows, roles shift, output increases, and many other pivotal changes happen within the product team and the organization as a whole. At the same time, rapid growth can present some challenges for product management. These are all valid questions for product people at high-growth organizations.

Software Review 84

Software Review CTO Feedback Software User Testing 84

Department of Product

MAY 22, 2020

Why Product Features Matter Product strategy, features and the value chain What outcomes are you trying to achieve? How does what we’re building align with the wider strategy of the business? Product managers and product leaders should have an inherent sense of what’s valuable to customers.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Roadmunk

DECEMBER 21, 2017

Marc: I’m one of the founders of Hotjar, and we started back in 2014. And more recently, maybe just over a year ago, I started slowly moving to product. As the team started to grow, there was more of a need to have some structure and product management. I was just focusing on building the team.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

The Product Coalition

MARCH 21, 2019

When I first joined Apple Maps in November 2014, I was handed the feature list for the year. Prioritization: better than business metrics My favorite framework for prioritization involves rating features against their ability to impact weighted goals that relate to product strategy. Why are we doing feature [feature name]?”

Definition 60

Definition User Testing Product Research KPI 60

UX Studio: Product Management

OCTOBER 2, 2023

The digital website design agency specializes in solving complex digital product challenges and driving outstanding results. Their expertise lies in accelerating product growth, enhancing team culture, and delivering exceptional customer experiences. Their services include UX/UI Design, Product Strategy, and Full-Stack Development.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

UX Studio: Product Management

JULY 9, 2021

The team consists of experts in product management, strategic thinking, and agile transformation. The team of Studio Graphene set off in London, where they are still headquartered, in 2014. The three main services they can help their clients with are strategy, design, and development.

Research Software 52

Research Software UX User Testing Product Research 52

Usersnap

AUGUST 12, 2024

NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. Finding the right tool was challenging for me as a product manager, but I realized how crucial the right choice is for quality feedback and business growth. The customization options boost response rates.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Roman Pichler

JUNE 14, 2016

Revenue-generating products typically become profitable when they have achieved product-market fit and start to grow. A product manager’s (or owner’s) job is therefore different from a project manager’s: product people are in it for the long run—assuming that the product prospers and grows.

User Testing 241

User Testing Customer Experience Product Research Agile 241

Mixpanel

MAY 5, 2021

Arguably, killing portions of a product is one of the most challenging aspects of leadership. Even the most experienced product managers have little to no experience and craft in reverting decisions after a feature has already made it live into production. ” Neil Rahilly – VP of Product and Design at Mixpanel.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Mind the Product

NOVEMBER 19, 2019

Here, I’d like to share the lessons I’ve learned from my years working as a product manager, focused on growth. In modern tech companies, growth teams and growth product managers are becoming common, although all product managers aim to deliver business growth within their sphere of influence.

User Testing 158

User Testing Customer Experience Onboarding KPIs Branding 158

The Product Coalition

AUGUST 23, 2023

By the look on the face of the product manager asking me, she didn’t want a canned answer; she was looking for a reason to believe, to rekindle her energy. I knew why the company existed, but I never thought about the purpose behind the product other than the problem it solved for the customer and the value it delivered.

Weak Development Team 148

Weak Development Team Customer Experience Technical Review Customer Feedback 148

The Product Coalition

APRIL 10, 2018

Every now and then, it’s interesting to ask: What does a Product Manager (PM) do? The answer of course has some take on: They juggle managing products and people. That is the product manager in a nutshell. it depends on how the company has structured their product organization.

Reporting Tools 60

Reporting Tools Technical Review Systems Review Leadership 60

Business of Software Conference

JULY 26, 2016

Talks from BoS USA 2014. Des Traynor: Product Strategy is About Saying “No” Revisited. Talks from BoS EU 2014. Michael McDerment: A litany of product management mistakes at Freshbooks. Eric Sink: Product Management. Steve Johnson: The Strategic Role of Product Management.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback Customer Experience 70

Tyner Blain

JANUARY 8, 2017

When it comes to developing a product strategy – or even making decisions about how best to create a product, one of these assumptions is likely to be what causes us to fail. Laura Klein spoke at the Lean Startup Conference about identifying risky assumptions and her talk was published in Dec 2014.

User Testing 40

User Testing Weak Development Team Product Research Workshop 40