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Top 10 Product Talks of 2017

Mind the Product

At Mind the Product our mission is to further the craft of product management by bringing together product people of all stripes to share their stories and experiences. Not only does this save a lot of time and money, it also results in better end products that people will love. The Only Product Metric that Matters.

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5 Ways to Test and Improve Website Customer Experience

Usersnap

Developing your website and a building the customer experience can be a lot of trouble, especially at early stages. Any product, whether it’s a website or a service, needs testing to perfect it. Negative feedback from your customers is arguably more important than the positive. The worst thing is you don’t know why.

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Driving new revenue: how real-time support improves conversion

Intercom, Inc.

The prevailing view of customer support is that it’s a cost center, and that companies are always looking to lower those costs. At Intercom, we have learned that investing in real-time support, with response times under 5 minutes, can actually turn customer support into a revenue driver.

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Can Machine Learning Help Supercharge Your Products? [+Webinar]

280 Group

Others, like 3-D displays, have only disappointed our customers and led to product failures. There’s no universally agreed definition of AI and the definition changes all the time. Mitchell defined Machine Learning to be a study of computer algorithms that allow computer programs to automatically improve through experience.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

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Can Machine Learning Help Supercharge Your Products? [+Webinar]

280 Group

Others, like 3-D displays, have only disappointed our customers and led to product failures. There’s no universally agreed definition of AI and the definition changes all the time. Mitchell defined Machine Learning to be a study of computer algorithms that allow computer programs to automatically improve through experience.

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How Starbucks and Apptentive Connect Digital and Physical Customer Experiences

Alchemer Mobile

Starbucks pioneered the way in connecting digital and physical experiences, a task with many moving pieces that add a level of complexity that’s infamously difficult to get right. transactions in 2017, Starbucks has perfected the art of seamless cross-channel experiences. So yeah, so let’s get started. .”