What we Learned at Mind the Product London 2017

Mind the Product

This process lets a small, committed team get to the crux of a single problem quicker, so you can explore a solution more effectively than is otherwise possible in a traditional organisation or even in a nimble start-up. And while Design Sprints don’t give you a perfect solution or exact data, they give you more than enough information to decide what to do next. Teresa’s opportunity solution tree can help us to do this.

Recap of 2017 Predictions & Trends for User Experience Design & Research

Userzoom

At the start of 2017 I made several predictions about UX design and research. Hopefully you had a great 2017 and (soon) a very happy 2018! A quick recap for UserZoom – in early 2017 we redesigned the entire UserZoom product and have consistently improved it throughout the year, and will continue to do the same in 2018. Below is a recap of how my 2017 predictions (from Jan of this year) turned out. Various research methods. User Experience Researc

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More Awesome Speakers for #mtpcon SF 2017

Mind the Product

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. Prior to Twitter, Josh worked on the platform at Facebook and led the launch of Facebook Connect. Josh led Greylock’s investment in SmartThings (acquired by Samsung in 2014) and Jelly (acquired by Pinterest in 2017).

All the Awesome Speakers for #mtpcon SF 2017

Mind the Product

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. Prior to Twitter, Josh worked on the platform at Facebook and led the launch of Facebook Connect. Josh led Greylock’s investment in SmartThings (acquired by Samsung in 2014) and Jelly (acquired by Pinterest in 2017).

How to Package and Price Embedded Analytics

About Logi Analytics and Software Pricing Partners.25 to Lift Value and Revenue01 Today’s organizations are embedding analytics in commercial software applications at an exponential rate. software vendors and SaaS companies. research.

Upcoming Events; Product Management Technology; SiriusDecisions 2017 Summit recap

Good Product Manager

What Tools Are Product Managers Using? Results From The SiriusDecisions 2017 Study. My latest post on the SiriusDecisions blog — What Tools Are Product Managers Using? Results From Our 2017 Study — summarizes the findings from our 2017 SiriusDecisions Product Management Tools and Technology Study , which looks at what tools and technologies are being used by b-to-b product managers. Results From Our 2017 Study.

Upcoming Events; Product Management Technology; SiriusDecisions 2017 Summit recap

Good Product Manager

What Tools Are Product Managers Using? Results From The SiriusDecisions 2017 Study. My latest post on the SiriusDecisions blog — What Tools Are Product Managers Using? Results From Our 2017 Study — summarizes the findings from our 2017 SiriusDecisions Product Management Tools and Technology Study , which looks at what tools and technologies are being used by b-to-b product managers. Results From Our 2017 Study.

The PM’s Toolbox: Product Management Tools and the Problems they Solve

UserVoice

The litany of tasks on a PM’s plate can seem overwhelming at a glance, but the market has responded to these challenges with a number of specialized solutions that many PMs now consider indispensable in their day-to-day. Matching these solutions to the assorted challenges product managers face can be a little tricky, so we’ve done some digging to compile a handy list of product management tools. Data Analysis Tools for Product Management.

Stop putting off user research. 7 hacks

Amplitude

Early in my career as a product manager, I remember being introduced to the process of user research in a way that made it seem like a monumental undertaking. A typical user research cycle looked like this: write up an agenda. With all of those steps, user research became a chore. Over time, I’ve found ways to make my user research less painful. I hope that these hacks will be helpful to other product people with user research burning a hole in their to-do lists.

The Ladder of Evidence: Get More Value From Your Customer Interviews and Product Experiments

Product Talk

Without a strong background in research methods, it’s hard to know how you are doing. Many of us have learned that focus groups and surveys are not the best tools for figuring out what to build, but do you know why? We don’t want our engineers sitting around while we conduct perfect research, but we also don’t want to build the wrong functionality because we got unreliable feedback. You don’t need to do perfect research, but you do need to collect reliable feedback.

Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Ubiquitous Five years ago, data visualizations were a powerful way to diferentiate a software. Amazon now provides low-cost or no-cost visualization tools that drive down the. 2Ten years ago, standalone analytics tools were the epitome of capabilities. tools di cult to use.

People Don’t Buy Capabilities, They Buy Knowledge

The Secret PM Handbook

Most of our tools and applications deliver capabilities, but users and buyers are always hoping that what they’re buying is knowledge. They have to become experts in our tools when they really just want to be experts in their job. Instagram: If you’re delivering a photo app, it’s obvious to include the capabilities of editing and adjusting the images. And most photo apps have that capability. This guy might have too much knowledge. Knowledge is power.

Turning Software Into Money | Paul Kenny, OceanLearning | BoS USA 2017

Business of Software Conference

Paul Kenny is no stranger to the Business of Software Conference stage. A sales coach with experience working with software companies including Redgate and StackExchange, Paul has a huge amount of experience and insight to share on the process of selling your software. In this talk from BoS USA 2017, Paul talked about the important things to get right to set your company up well to turn your software into money. Paul Kenny, Founder, OceanLearning.

The Secret Product Management Framework

The Secret PM Handbook

Let’s call it a “solution.”. Market research. Will enough people pay for a solution that it’s worth our time to solve it? Once you have this funnel of market problems coming in through this research, there’s a process of deciding which problems to attack. Which ones should you create solutions for. Summarizing, we find market problems that need solving, then we create solutions to the best of those problems. We need to get people to buy our solutions.

Product Manager’s Guide To UX Research

StudioTeam

Want to do UX research for a product without enough time or knowledge? Proper research does not go quickly, or can it? This article will show the ideal way to do UX research , and will introduce the cost benefit, low-budget version too. The internet says everywhere that “everybody can do research”… Well… Everybody can ask questions… Everybody can conduct a usability test… Sure, everybody can do it, with the right methods and the necessary skills.

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Statistical Factors that Contribute to High Performance on Product Teams

bpma ProductHub

Actuation Consulting has been conducting research on what separates high performance product teams from the pack. Conversely, product managers who lack knowledge of the corporate strategy have no grounding from which to effectively develop useful multi-year product strategy, nor the tools to motivate their teams. Product Management Leadership researchContributed by Greg Geracie.

Key Best Practices for Using Customer Feedback

Folding Burritos

It’s a two-level processing system: Do we know “Who” is giving us this feedback and why? Let’s talk about that,” or if salespeople are asking, “How do we handle this competitor or that competitor,” go off and volunteer to do a little research and get back to them that afternoon with a little bit tidbit: “This is how I might position to get that competitor. Think of customer feedback as a system. But in reality, it’s a system of tools and techniques, combined.

SiriusDecisions SiriusView: Product Planning, Prioritization and Roadmapping 2017; B2B Product Management podcast; SiriusFoundations Webcast

Good Product Manager

SiriusDecisions SiriusView: Product Planning, Prioritization and Roadmapping 2017. I’m pleased to announce the release of the SiriusView “Product Planning, Prioritization and Roadmapping 2017.” ” You can listen to the episode online or find it through iTunes or your favorite podcast app. We’re doing a repeat of the SiriusFoundations: Product Management session as a webcast on Tuesday, June 20, 2017 at 12pm ET.

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SiriusDecisions SiriusView: Product Planning, Prioritization and Roadmapping 2017; B2B Product Management podcast; SiriusFoundations Webcast

SellBrite

SiriusDecisions SiriusView: Product Planning, Prioritization and Roadmapping 2017. I’m pleased to announce the release of the SiriusView “Product Planning, Prioritization and Roadmapping 2017.” ” You can listen to the episode online or find it through iTunes or your favorite podcast app. We’re doing a repeat of the SiriusFoundations: Product Management session as a webcast on Tuesday, June 20, 2017 at 12pm ET.

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SiriusDecisions SiriusView: Product Planning, Prioritization and Roadmapping 2017; B2B Product Management podcast; SiriusFoundations Webcast

Good Product Manager

SiriusDecisions SiriusView: Product Planning, Prioritization and Roadmapping 2017. I’m pleased to announce the release of the SiriusView “Product Planning, Prioritization and Roadmapping 2017.” ” You can listen to the episode online or find it through iTunes or your favorite podcast app. We’re doing a repeat of the SiriusFoundations: Product Management session as a webcast on Tuesday, June 20, 2017 at 12pm ET.

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Your Ability to Focus Has Probably Peaked : Here’s How to Stay Sharp

Nir Eyal

Research shows interruptions occur about every twelve minutes in the workplace, and every three minutes in university settings. Changing Your Habits Putting Technology In Its Place distraction focusHaving a hard time focusing lately? You’re not alone. In an age of constant digital interruptions, it is no wonder you’re having trouble ignoring distractions. In their new book, The Distracted Mind: Ancient Brains in a High-Tech […].

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Customer Success – an important role

The Product Bistro

Digital Transformation, it’s all the rage, and doing a simple Google search yields a plethora of hits, from training to consultants, to the big market research companies, all weighing in. From the simple: an app on your smartphone to approve purchase requisitions, to the complex: integration of the CRM, the Marketing systems, and the ERP system to provide deep insight into the function and flow of business, and much more were realized every day.

User Research Tools and Methodologies – Morag McLaren (ProductTank London)

Mind the Product

Morag McLaren Product Manager at Whatusersdo.com talks to ProductTank London about User Research Tools and Methodologies. The Context & Timing of Research Changes the Results you get. The timing of the research you run is also key – when you view a user’s behaviour will hugely impact the results you find. Any User Research is Better Than Nothing. Getting buy in to User Research. User Research Tools – Choose the Right one for the Situation.

9 Must-Have Features To Look For In Customer Engagement Platforms (CEPs)

Userpilot

The study showed that companies that get customer success right prioritize technologies that improved customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. – you need a chatbot tool.

Conducting market research–and other innovation insights for product managers Aug 25, 2017

Product Innovation Educators

Tips for conducting consumer and market research for new products. Design Thinking has become an important tool to product managers who are involved in the front end of new product development. 57 slides and article with the answers, revolving around (1) define problem, (2) prioritize problem, (3) design solution, (4) build solution, (5) test solution, and (6) ship and measure results.

Nine UX Research Methods Product People Should Know

UX Studio

Building a product without using UX research methods is like getting into a Taxi and just saying, “Drive.”. As ever more interactions happen in the faceless platform of the world wide web, we meet with our users in real life increasingly rarely. Doing research with people from your audience can provide the best and most useful insights. Luckily, I gathered the most useful UX research methods for doing qualitative and quantitative studies. Field research.

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Workshop: How to Get the Most Out of User Interviews

bpma ProductHub

A Hands-on Event on June 14th, 2017. Depending on your organization, you may be working with a robust user research team or you may be on your own, finding & conducting interviews to uncover needs and ideas that might delight. Take the opportunity to clarify your research goals and develop a loose script or flow. Take a breath and explain who you are, what you’re researching, and why the participant is there.

Product Manager vs. Product Owner

Roman Pichler

The confusion stems—at least partly—from the fact that Scrum is a simple framework focused on helping teams develop software. It does not cover common product management practices, such as, product strategy development, product roadmapping, and financial forecasting; and the only product management tool it offers is the product backlog. Product managers used to do the upfront market research, product planning, and requirements definition work.

Pros and Cons of Market Research Tactics

Mind the Product

As the product manager survey results that we published on Mind the Product suggested, listening to the market doesn’t happen enough among enterprise software designers. You’ll have a harder time learning from sales calls how the other 80% of the market survives without your solution today. However, tools like Zintro offer a more cost-effective alternative for finding consultants who can help you with market research.

Even More Amazing Speakers for #mtpcon London 2017

Mind the Product

Mind the Product London 2017 on September 8 will be better than ever, with more workshops, more networking, and more fun than ever. She works with companies of all sizes on integrating user research, experimentation, and the right analytics into the product development process resulting in better product decisions. At Adobe, she led Product Management for all of the Design, Web, and Interactive tools including Dreamweaver, Flash, Indesign, and Illustrator.

The 7 Product Dimensions: A Guide to Asking the Right Questions

bpma ProductHub

At a high level, Ellen points out that stakeholders – who she refers to as “product partners”- can be categorized into three groups: customer, business and technology. “A Finally, technology partners are usually invested in building around quality, performance or scalability and similar quality attributes.”. Technology. What APIs do we need for the actions to communicate with business systems? Will it work on a desktop app or mobile as well?

SaaS product management explained by 6 product managers

Roadmunk

The rise of the SaaS model in the product space has been swift, to say the least. So as product managers, knowing how to manage only traditional, on-premises software no longer cuts it. SaaS product managers) to find out how their role differs from an “old-school” software PM—and more importantly, what it really takes to be a SaaS PM. How does SaaS product management differ from traditional software product management? Overall platform usage.

3 Best Practices for Adopting Continuous Product Discovery

Product Talk

Resources Mentioned: Tools: Adobe Creative Suite. 2017 Product Conferences. Product Managers Don’t Own the Problem (And Designers Don’t Own the Solution). My talk at Front 2017. I want to be clear, when I say product teams, I mean the product manager, the designers, and the software engineers. Continuous discovery teams conduct their own research weekly, in pursuit of a desired outcome. Frank’s team is working on a consumer app.

How Compare and Contrast Decisions Lead to Better Product Outcomes

Product Talk

Teresa Torres presented ‘Critical Thinking for Product Teams’ at Mind the Product London on September 8, 2017. I’ve been developing a visual critical thinking tool that I want to share with you today. It’s a bit hard to explain outside the context of a specific product challenge, so I’m going to start by sharing a story that I think will resonate with many of you, and then we’ll get into the tool itself. We hear about a need, we immediately think of a solution.

Design Sprints by Jake Knapp

Mind the Product

Design Sprints allow you to get to the crux of your problem and explore a solution, quicker than other ways of working. They don’t give you a perfect solution or exact data, but they give you more than enough to decide what to do next by helping you glimpse into the future. In this incredible talk from Mind the Product London 2017, Jake Knapp shared how he developed the Design Sprint, and how to do them well. Then everyone comes up with solutions for this situation.

Steps Executives Can Take To Improve Performance

bpma ProductHub

These steps are a result of our ongoing research into what distinguishes high performance teams from the pack. However, our research shows that roughly a third (31.3%) of product managers “are not held accountable” to any performance metric. It is also critical to arm your product managers with the necessary tools to measure their progress and ultimate performance. This factor has shown up in each of our five years of statistical research as a potent landmine.

Agile Marketing Using Scrum

280 Group

Many people in the technology world mistakenly believe that Agile is something new, but it really isn’t. Agile Marketing With Development Using Agile innovation for software development may help accelerate and optimize completion of a product. Product Marketing Agile Customer Needs Research WebinarThis is a guest post by John Armstrong, CMO, Zettaset.

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To 10x Your Profits Start With Retrospectives

The Secret PM Handbook

So I share this little bit of research with them: In a meta-analysis of 46 studies on debriefs (also called after action reviews or lessons learned), Scott Tannenbaum and Christopher Cerasoli found that when appropriately conducted, debriefs can lead to a 20-25% average improvement in performance. I want the company to buy the team a tool to support retrospectives. Agile Rules of Thumb Tools agile business benefit retrospective20% is boring.

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Product Manager vs. Product Owner

Melissa Perri

I was tasked with gathering the requirements from sales, coming up with a solution, designing it, and then shipping the specification document to development to be built. I spend all my time writing user stories out of these and working with the team to execute on the solution. So this discipline is not new, but it is evolving rapidly as more companies start shifting into software organizations and start structuring themselves around products.

The Evolution of Modern Product Discovery

Product Talk

Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. Putting Discovery Practices Into Context: The Opportunity Solution Tree [21:32]. Why This Opportunity Solution Tree is Changing the Way Product Teams WorkWhy You Are Asking the Wrong Customer Interview Questions. We’re not just asking, “Do customers want our solutions?”,

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