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Easier help is better help: Announcing completely redesigned Articles in the Intercom Messenger

Intercom, Inc.

We’ve had articles in the Messenger since the last major update in 2018. We’ve made it much easier for your customers to get what they need, and increased customer engagement with Articles by up to 3x”. A full-fledged Articles experience in the web Messenger. Vastly improved Articles in Messenger on mobile, too.

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What we shipped: 2018 year in review

Intercom, Inc.

In 2018, we doubled the size of our R&D teams to continue building best in class products with non-stop innovation. In 2018, we set out on our own path to make our mark where we felt others had fallen short. Read on to hear more about what we shipped in 2018: . We strive to let our product do the talking.

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2018 on Inside Intercom

Intercom, Inc.

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Here is our collection of the Inside Intercom highlights from 2018. The best of the blog.

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Front End Development Trends That Will Be With Us in 2021

The Product Coalition

Front end trends are developing slowly. It’s really hard to make predictions about what will happen in 2021, but we may surely say what technologies will remain at the peak of fame and will be used everywhere in front end development app. Frameworks are software that simplify the development process and different modules assembly.

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Healthcare UX Trends – Design Challenges Worth Taking In 2018

UX Studio: Product Management

Keeping these in mind, let’s check out what UX trends in healthcare we can catch in 2018! Although some developments have already begun, a lot more VR and AR projects will enter use in healthcare this year. The future arrives in 2018. This article has reached its end. Top six trends and the UX challenges they bring.

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UI/UX Articles and Interesting Tidbits of the Week

The Product Coalition

March//9//2018 Here are some interesting finds on UI/UX of the week! Interesting article showcasing the importance of responsive web products, detailing statistics on the reach of responsive products, and what strategies to adopt in order to produce effective Products of that nature. link] Best Practices for Responsive Design.

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UI/UX Articles and Interesting Tidbits of the Week

The Product Coalition

April//27//2018 Here are some interesting finds on UI/UX of the week! Very interesting article focused on different approaches to listen to customer feedback. It’s a nice addition to previously highlighted articles on Customer Experience (CX).Highlight Very interesting and relevant article from UX Movement.

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