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What we shipped: 2018 year in review

Intercom, Inc.

In 2018, we doubled the size of our R&D teams to continue building best in class products with non-stop innovation. In 2018, we set out on our own path to make our mark where we felt others had fallen short. Read on to hear more about what we shipped in 2018: . We strive to let our product do the talking.

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Product Success Metrics, Demo Value Themes & The Definition of Successful Product Management

Product Management University

The B2B Product Manager Magazine January 2018 is now available. We’re kicking off 2018 with a discussion on product success metrics and a viewpoint that there’s only one critical metric that’s important over the long term. Using Product Demo Themes to Improve Your Sales Win Rate. Enjoy our January issue.

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5 Best Practices for Gathering Customer Feedback in 2018

Pragmatic Marketing

Even though it was frustrating, I understood why the software vendor was trying to gather customer feedback—to help with 2018 planning. This was also a one-off email request, which meant that gathering product feedback was seen as an isolated event as they headed into 2018 product planning. It was not all bad though.

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The Hottest Tech in Silicon Alley at the July 2018 NY Tech Meetup

Indicative

Presenters demoed technology that ranged from helping consumers save money, to helping the city plant longer-lasting trees. The post The Hottest Tech in Silicon Alley at the July 2018 NY Tech Meetup appeared first on Indicative. Indicative was proud to be among the presenting companies at July’s event, hosted at AppNexus.

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Food & Drink Apps: Using Industry Benchmark Data to Understand Changes in Mobile Customer Sentiment

Alchemer Mobile

Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time. Schedule a demo of Apptentive to see how our customer experience software can easily help boost your engagement metrics, increase mobile engagement, and improve customer sentiment.

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The Most Interesting Tech in Silicon Alley: June 2018 NY Tech Meetup

Indicative

At June’s event at the SVA Theatre, presenters demoed technology that ranged from helping people with visual impairments navigate the world, to teaching kids about engineering through race cars. Co-Founder and CEO Keith Kirkland demoed the company’s first product, a wearable device called Wayband.

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Today’s Product Manager vs. 20 Years Ago | Great Sales Discovery | Avoiding Buyer’s Remorse Acquisitions

Product Management University

The B2B Product Manager Magazine July 2018 is now available. This month we tackle two critical phases of the sales process – discovery and demos – with tips for getting better results on both fronts. Product Presentations & Demos: How Credibility Boosts Your Win Rate. Product Management Playbook.