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What we Learned at #mtpcon London 2018

Mind the Product

Here’s what we heard: Martin Eriksson at #mtpcon London 2018. We work with developers, user researchers, data scientists and a host of other experts every day – so it’s only natural that we feel like the dumbest people in the room. Kim Goodwin at #mtpcon London 2018. Roan Lavery at #mtpcon London 2018. Be awkward.

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What we shipped: 2018 year in review

Intercom, Inc.

In 2018, we doubled the size of our R&D teams to continue building best in class products with non-stop innovation. In 2018, we set out on our own path to make our mark where we felt others had fallen short. Read on to hear more about what we shipped in 2018: . We strive to let our product do the talking.

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2018 on Inside Intercom

Intercom, Inc.

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Here is our collection of the Inside Intercom highlights from 2018. The best of the blog.

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SUNDAY REWIND: Escape from the feature roadmap to outcome-driven development

Mind the Product

While discussing this week’s Sunday Rewind, Mind the Product’s Managing Director Emily Tate was quick to suggest one of her all-time favourite posts — Escape from the feature roadmap to outcome-driven development.

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Products for Product People: Best Practices in Analytics

Speaker: Andrew Wynn, Senior Product Manager, Looker

How Looker incorporates analytics in their product development process. July 24, 2018 11:00 AM PDT, 2:00 PM EST, 6:00 PM GMT In this webinar, we'll cover: Real examples for different verticals. How to adapt solutions for different company sizes.

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Front End Development Trends That Will Be With Us in 2021

The Product Coalition

Front end trends are developing slowly. It’s really hard to make predictions about what will happen in 2021, but we may surely say what technologies will remain at the peak of fame and will be used everywhere in front end development app. Frameworks are software that simplify the development process and different modules assembly.

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20 expert opinions on UI design trends for 2018

Userzoom

From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? So over the last couple of weeks we asked some of the most respected UX professionals the following question… What do you think will be the biggest UI trend in 2018? Look, we get it.

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UX and Design Tips for Better Dashboards: Product Manager Laura Klein Explains How to Improve Your Analytics

Speaker: Laura Klein, Principal at Users Know and Author of UX for Lean Startups

You'll learn: How to develop products that boost your business's bottom line while dramatically improving customer experience. October 25, 2018 12:30 PM PST, 3:30 PM EST, 8:30 PM GMT Join Laura as she offers prescriptive advice you can apply to your application, plus new ways to approach empathetic design.

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The Top 5 Most Common Rapid Prototyping Mistakes

Speaker: Teresa Torres, Product Discovery Coach, Product Talk

But as with most discovery skills, prototyping is a skill that needs to be developed. June 19, 2018 1:30 PM PDT, 4:30 PM EST, 8:30 PM GMT They're also a great way to externalize what lessons you learn about your product along the way. In this webinar, we'll discuss: Strategies for drastically cutting down prototyping time.

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A Guide to Designing Delightful Dashboards

Speaker: Daniel O'Sullivan, Product Designer, nCino and Jeff Hudock, Senior Product Manager, nCino

In this session, we will discuss how to design, develop, and implement successful dashboards. May 23, 2018 09:30 AM PST, 12:30 PM EST, 5:30 PM GMT All of these activities play a vital role in providing the superior experience your customers demand. Dashboard design do’s and don’ts. Where to start the journey.

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The Business Opportunity of Embedded Analytics: New Findings from 500+ Application Teams

Speaker: Josh Martin, Director of Product Marketing, Logi Analytics

But most companies don’t realize that the features they embed and how they develop have a lasting impact on revenue, customer churn, and competitive differentiation. The state of embedded analytics in 2018 is in flux. You’ll learn: What development approach delivers the best results.

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How King Crushes New Product Development using Data-Driven Insights

Speaker: Ian Thompson, Head of Business Intelligence at King, and Zara Wells, Strategic Customer Success Manager at Looker

September 11, 2018 11:00 AM PDT, 2:00 PM EST, 6:00 PM GMT He’ll also cover the various other ways that King uses analytics across their entire company, from finance to performance marketing. Come learn to crush analytics with King.

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Selling Data and Decisions to your Team

Speaker: Cait Porte, SVP Product and Customer Experience, Zmags

Talking to customers, working with key stakeholders in the business and convincing development that a feature is necessary can be a daunting task. January 31, 2018 11 AM PST, 2 PM EST, 7 PM GMT. Gathering support for a product feature or enhancement is a critical skill for Product Managers.

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Embedded Analytics, Everywhere

Speaker: Dean Yao, Director of Marketing at Jinfonet

Software development teams more often now are embedding 3rd party analytics solutions into their products and applications to let them focus on other core areas of their software. September 20, 2018 11:00 AM PST, 2:00 PM EST, 6:00 PM GMT. What's the next big trend in analytics software and applications?

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Product Analytics, Prioritization, and Decision-Making - What We Can Learn from Einstein and Drucker

Speaker: Nils Davis, Principal, NPD Associates

As a Product Manager, a big part of your job will always be to balance which features to develop, and which to scrap. Even when faced with many seemingly great requests, there is only so much time to develop what’s necessary. May 10, 2018 11:00 AM PDT, 2:00 PM EST, 6:00 PM GMT How to make good decisions if you don’t have data.