article thumbnail

Algolia’s Sarah Dayan on what sets a staff plus engineer apart

Intercom, Inc.

When you reach senior level on an engineering track, you’re expected to be optimal in your hard skill set. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

article thumbnail

2018 on Inside Intercom

Intercom, Inc.

Here is our collection of the Inside Intercom highlights from 2018. Jack Jenkins, Senior Customer Support Engineer , and Amanda Rothbard, Customer Support Representative. ” On Engineering. Rich Archbold, Senior Director of Engineering. ” How we fixed our on call process to avoid engineer burnout.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Working with Engineers

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Take a moment and congratulate The Best Product Person of 2018: Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The nomination period for The Best Product Person of 2019 has begun!

article thumbnail

Design Trends – 2018 Will be the Year of the Human

Mind the Product

Accessibility has long been a consideration for our industry, but 2018 will see a new wave of users who demand truly inclusive and ethical services. In 2018, we see new digital “materials” emerge, such as artificial intelligence and voice-activated systems. Inclusive and Ethical Design Goes Mainstream.

article thumbnail

Turning Metrics into Dollars: How to Turn Your Analytics Data into a Real Financial Model for your Startup

Speaker: Tristan Kromer, Lean Agile Coach, Kromatic

increase isn't worth the engineering time we're spending! May 1, 2018 11:00 AM PST, 2:00 PM EST, 7:00 PM GMT Some teams struggle to constantly optimize conversion rates without understanding the financial impact of those conversion rates. Sometimes that 0.1% You'll learn: How to turn basic dashboard metrics into a financial model.

article thumbnail

Reddit’s Nick Caldwell on engineering leadership

Intercom, Inc.

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Nick Caldwell: I’m VP of engineering at Reddit.

article thumbnail

20 expert opinions on UI design trends for 2018

Userzoom

From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? So over the last couple of weeks we asked some of the most respected UX professionals the following question… What do you think will be the biggest UI trend in 2018? Look, we get it.