article thumbnail

15 Best Intercom Alternatives for SaaS Companies (2023)

Userpilot

Pendo offers in-app messaging and onboarding features for mobile apps. Help Scout is a customer service software offering shared inboxes, live chat, and in-app messaging. HelpCrunch is a versatile messaging platform for different communication channels, offering multichannel messaging and advanced customization.

article thumbnail

Product Drive 2023 – How to Build Products Users Love

Userpilot

It’s 2023, and customers have options. The expert speakers at Product Drive 2023 will answer these and many more questions. The 2023 edition is the biggest so far, with 20 speakers and four categories. However, there has been an explosion in 2023, and you can’t escape incorporating AI into your processes.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Product Briefing – November 9, 2023

Department of Product

Other product updates unveiled at the OpenAI developer conference: GPT-4 Turbo – a new version of OpenAI’s LLM which includes knowledge of events up to April 2023 Assistants API for helping product teams build assistants into their own products. More than 60% of WhatsApp users in India message a business account.

article thumbnail

Product Briefing – October 26, 2023

Department of Product

Use cases currently in testing include: Cleaning and tidying spaces Opening drawers Household chores WhatsApp is testing a new self-destructing voice messages feature which automatically deletes messages after a set period. Fascinating insights from the 46th Teens Survey 2023. The feature is designed to help boost privacy.

article thumbnail

Product Briefing – November 16, 2023

Department of Product

Gmail is testing a new reply functionality that transforms email into instant messaging. Growth in this product category, along with cuts, has led to the company reported quarterly profits in 2023. Figma’s State of Designer report 2023 in full. If successful, this could mark the end of the formalities of email.

article thumbnail

Product Briefing – September 14, 2023

Department of Product

WhatsApp is testing a new feature that could open it up to other messaging apps. A new screen called Third-party apps is currently blank but it’s understood the new feature is in testing ahead of the EU’s new Digital Markets Act legislation which will require major messaging apps to be cross compatible.

article thumbnail

BoS USA 2023 Schedule

Business of Software Conference

With less than 30 days to go till BoS USA 2023, let’s take a look at the line up and when you can expect to see them on stage! In this series of sessions at BoS Conference USA 2023 we’ll deep dive into how Autobooks retooled their business and ask the question, “What Happens if Product, Sales & Marketing Work Together?”