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Top 8 Customer Experience (CX) Strategy Best Practices for 2023

TryMyUI

Developing an effective Customer experience (CX) strategy is crucial for businesses aiming to build strong, The post Top 8 Customer Experience (CX) Strategy Best Practices for 2023 appeared first on Trymata.

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Product Drive 2023 – How to Build Products Users Love

Userpilot

It’s 2023, and customers have options. What strategies can you implement to drive acquisition and retention faster? The expert speakers at Product Drive 2023 will answer these and many more questions. The expert speakers at Product Drive 2023 will answer these and many more questions. But how do you do that?

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Top Speaking Engagements of 2023

Ronke PM

As 2023 comes to a close, I am immensely grateful for the opportunities I've had to engage with so many inspiring individuals through various webinars, summits, podcasts, and events. Please take a look at some of my most popular speaking engagements of 2023! #4

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From chaos to clarity: Simplifying product strategy with a step by step canvas

Mind the Product

During our last 2023 session at Product Tank Sydney, and as one of the coordinators, I facilitated a discussion with three product leaders on a provocatively titled topic: “The death of product management.” ” Our aim was to explore the global state of product management and specifically explore the landscape in Australia.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy for the future. January 18th, 2023 at 9:30am PST, 12:30pm EST, 5:30pm GMT

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What “Product-Led” Looks Like in 2023

ProductPlan

As a result, its product team plays a central role in strategy and decision-making. Product-led growth is a business strategy in which a company uses its product as the main tool to acquire customers. There is no rule that a product-led organization must adopt a product-led growth strategy. These results make sense.

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Product Briefing – November 2, 2023

Department of Product

OKRs are a tremendous improvement on traditional output-driven project planning, but they weren’t designed as a substitute for strategy. (UX UX Collective) Strategy – The essential components of powerful product positioning Former Huawei and IBM exec April Dunford is a positioning expert and author of “Obviously Awesome”.

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Feedback Frenzy: Restoring Customer and Internal Alignment for Product Success

Speaker: Evan Leong - CEO & Founder, Product Signals

Join our webinar as we delve into customer feedback strategies and explore diverse methods for gathering and organizing feedback. July 26, 2023 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT

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Navigating the Product Tightrope: Balancing Innovation and Current User Demands

Speaker: Jason Brett - Founder & Chief Product Officer, Product Coffee

This webinar aims to equip you with strategies and insights to successfully navigate this delicate balancing act. In today's rapidly evolving market, product managers face the challenge of driving innovation while also meeting the needs and expectations of their existing user base.

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Building User-Centric and Responsible Generative AI Products

Speaker: Shyvee Shi - Product Lead and Learning Instructor at LinkedIn

Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.

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10 Keys to AI Success in 2023

All of this is tightly intertwined with a myriad of complicated technical decisions that can make or break any long-term AI strategy. While AI progress is hard, companies don’t have to get stuck in an endless loop of inertia on their path to value-driven AI.

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From Whims to Wins: How a Customer-Centric Portfolio Transforms Product Strategy

Speaker: John Mansour - President, Product Management University

You’ve come up with a winning product strategy, everyone’s on board and energized, and you’re halfway down the path to execution only to have it submarined by something someone convinced your leadership was more strategic!

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Ramping-up Your Digital CX Strategy: Adaptation of Omni Channel and Conversational Support

Speaker: Michael McMillan - Customer Experience Expert, TEDx Speaker, and Author

Are you looking to elevate your CX support strategy? With the numerous changes in the market, it is critical that your CX strategy can evolve and better support your customers regardless of where they are in their journey.

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Keep the Competitive Edge and Reduce Churn

Speaker: Johanna Rothman - Management Consultant, Rothman Consulting Group

Armed with this insight, teams can implement well-informed strategies, preserving customer allegiance and diminishing the prevailing churn rates. By proactively identifying and interpreting these indicators, teams can cultivate a comprehensive understanding of customer behaviors and sentiments.

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Fail Well, Pivot Fast: Product Experimentation for Continuous Discovery

Speaker: William Haas Evans - Principal Consultant, Head of Product Strategy & Design Practice, Kuroshio Consulting

Learning Objectives: Learn the fundamental principles and logic of experimentation Learn how to apply various models and experiments to various types of product risk Learn how Design Thinking and Lean collaborate to speed up the discovery and validation of new strategies, products, and functionality Key steps and practical guidance for building the (..)