Userpilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. UXCam is a product analytics software optimized for mobile customer insights.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

APRIL 17, 2024

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Reporting Tools 96

Userpilot

FEBRUARY 13, 2024

We’ve collected some of the best product management webinars for 2024, so you don’t miss out. Userpilot's webinar “5 Ways How to Use Microsurveys in Your SaaS" covers efficient feedback collection with microsurveys , seamless integration into user journeys , and data interpretation for insights.

Webinar 105

Webinar Data Visualization Analytic Tools Feedback Software 105

Alchemer Mobile

FEBRUARY 6, 2024

LOUISVILLE, COLORADO, February 6, 2024 : Alchemer — a global leader in experience feedback technology — announced today that it has been named to the Gartner Magic Quadrant for Voice of the Customer Platforms research report for the third consecutive time. and/or its affiliates in the U.S. All rights reserved.

Reporting Tools 100

Reporting Tools Research Software Feedback Software User Testing 100

Gainsight

APRIL 22, 2024

Building an effective customer community should be based on what your customers want rather than solely on your business needs. While business impact should be measured within any customer community, you can really only ensure its long-term success if your customers are the ones in the driver’s seat.

User Testing 52

User Testing Customer Feedback Customer Experience Product Research 52

Userpilot

DECEMBER 7, 2023

Customer experience management vs customer relationship management? Both are important for affecting your customers, but what exactly are they, and how do they differ? TL;DR CEM focuses on the entire user journey with a brand, addressing needs and expectations at all touchpoints.

Customer Experience 102

Customer Experience Feedback Software Analytic Tools Customer Feedback 102

UX Planet

DECEMBER 15, 2023

By Mary Moore, copywriter at Shakuro Icons are the unsung heroes of user interfaces, silently guiding users through their digital journeys, and forging connections between your brand and your audience. Are they in tune with the latest tendencies that will shape 2024 and beyond?

User Testing 84

User Testing Feedback Software Customer Feedback Customer Experience 84

ProductPlan

MARCH 21, 2024

For the ninth edition of our State of Product Management Report this year, we asked product professionals to share their experiences with adapting to uncertainty, how they imagine the future of their solutions with their product vision, and how they are delivering on their vision despite budget constraints and smaller teams.

Reporting Tools 105

Reporting Tools Data Visualization Research Software Feedback Software 105

ProductPlan

MARCH 13, 2024

As the Head of Product at ProductPlan, I spend a lot of time talking to product teams and learning about their experiences throughout the product development process. I loved that stepping into ProductWorld’s Developer Week 2024 in San Francisco a few weeks ago reminded me of the other side of the product development experience.

Technical Review 104

Technical Review Data Visualization Customer Experience Product Research 104

Gainsight

FEBRUARY 28, 2024

This year more than ever, SaaS organizations are tasked with doing more with less, especially when it comes to parts of the business responsible for driving customer outcomes. That means it’s critical to empower our customers to be wildly successful with our products and services. Welcome to the stage, Gainsight Customer Communities.

Feedback Software 52

Feedback Software Customer Feedback Customer Experience User Testing 52

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Freemium with paid pricing available on request).

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Reporting Tools 104

Reveal

DECEMBER 11, 2023

Reveal Embedded Analytics 2024 is just around the corner, and we’re thrilled to share a sneak peek into what Reveal has in store for you! New Toolbar for Enhanced Visualization Control The centerpiece of our 2024 feature lineup is the brand-new toolbar. In addition, our 1.6.0 Our second game-changing feature of the 1.6.0

Data Visualization 94

Data Visualization Analytic Tools Customer Feedback Dashboard 94

Userpilot

FEBRUARY 14, 2024

What are the best Salesforce integrations in 2024? In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in!

Data Visualization 104

Data Visualization Analytic Tools Reporting Tools Feedback Software 104

Gainsight

FEBRUARY 22, 2024

In the dynamic landscape of community management, 2023 saw significant strides in redefining the role and impact of online customer communities for organizations. As we embark on a new year, it’s crucial to reflect on the lessons learned and set our sights on the dos and don’ts for community management in 2024.

Customer Experience 52

Customer Experience Generative AI Education Management 52

UX Planet

DECEMBER 21, 2023

Written by Mary Moore and the Shakuro Design team As we stride into 2024, the landscape of user interface and experience design is once again undergoing a transformative shift. link] Bold typography This style will remain trendy in 2024. It allows us to make a statement and capture user attention instantly.

UX 82

UX Analytic Tools Data Visualization Artificial Inteligence 82

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

AB Tasty

MARCH 26, 2024

Dave Anderson, VP Product Marketing and Strategy We are living in a time where people treat products and services as commodities. Customers of today expect an experience alongside whatever they have purchased.

Telecommunications 52

Telecommunications Customer Experience Data Visualization Finance 52

UX Planet

JANUARY 24, 2024

Prologue: Who should spend the time to make a killer portfolio website? It’s a crucial asset that compensates for any uncertainties in your resume or work experience. Understand The Evolution of UX Portfolios in the US tech market: What’s Trending in 2024 is not what is trending 5 years ago. In other words, it scales well.

UX 88

UX Data Visualization Feedback Software Customer Feedback 88

Mixpanel

JANUARY 17, 2024

Our 2024 Benchmarks Report explores what average and best-in-class digital product growth looks like in your industry. What is a “great” user acquisition rate for our product? Most of the time, people are performing in the dark. This is why we decided to cover more ground for product builders in our 2024 Benchmarks Report.

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Customer Feedback 59

Gainsight

FEBRUARY 7, 2024

In the fast-paced world of Customer Success , staying ahead of the curve is non-negotiable. That’s why here at Gainsight, we’re beyond thrilled to share our latest triumph: clinching the top spot in the Winter 2024 G2 Grid Report for Customer Success. But what exactly does this mean, and why should you care?

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software Onboarding KPIs 52

UX Planet

FEBRUARY 1, 2024

By Mary Moore, copywriter at Shakuro The flow of time is fast and irreversible: what was popular yesterday is long forgotten today. Together with Shakuro’s team of illustrators, we will explore the emerging art and graphic design trends for 2024, providing you with valuable insights and inspiration to elevate your strategies.

Artificial Inteligence 52

Artificial Inteligence Data Visualization Research Software User Testing 52

The Product Manager

MARCH 8, 2024

These conferences for UX and product professionals are the absolute best opportunities to level up your product's user experience AND your LinkedIn profile this year. The post 19 Best UX Conferences To Attend in 2024 appeared first on The Product Manager.

UX 52

UX Customer Experience User Experience Product Management 52

Userpilot

MARCH 6, 2024

CRO is a practice with a lot of room to explore, hence, there are many tactics you can experiment with to optimize sales and product engagement. Chatbot Implementation : Using chatbots so your website can provide immediate answers to common user questions, reducing bounce rates and improving conversions.

Feedback Software 101

Feedback Software Research Software Analytic Tools Product Research 101

TechEmpower - Product Management

DECEMBER 11, 2023

This vast pool of talent showcases a wide range of experience and portfolios, quality of work, and inquisitiveness. Is user interface and graphic design a necessity? If you require user interface or graphic design, the selection process will differ slightly. Do they have experience with the technologies involved in your project?

Software Developers 118

Software Developers Software Development Software Review Development 118

Usersnap

FEBRUARY 9, 2024

Imagine this: you’re crafting an experience meant to resonate with users, but if your tool needs to capture their behavior, preferences, and pain points effectively, you might be steering in the dark. Best tools for usability testing in 2024 1. This allows for real-time feedback and probing. Usersnap 2. Lookback 4.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Emerge Insights

JANUARY 31, 2024

If you thought the past few years were transformational, 2024 is poised to take it up a notch! While concerns of recession linger and marketing budgets remain tight, opportunities abound for product organizations willing to stay laser-focused on customer value.

Product Management 52

Product Management Product Manager Management Management 52

Userpilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. By digging into the user flow data, you can spot friction points and identify improvements to enhance the user experience. In this article, we answer the question: how does user behavior analytics work? Reduce customer churn.

Data Visualization 100

Data Visualization Analytic Tools Feedback Software User Testing 100

UX Planet

JANUARY 1, 2024

User interface designers focus on the visual elements that users interact with. This involves creating interfaces that are visually appealing and user-friendly. UX designers focus on the user experience. UI/UX designers are responsible for the entire user journey. What tools will be used in 2024?

Feedback Software 67

Feedback Software Research Software User Testing UX 67

Andrew Chen

JANUARY 3, 2024

I headed up Uber’s driver and rider referral programs at various points of my time there — I provide a framework to think about referrals as an ask/target/incentive/payback, and break down the components of each one. I’ve been experimenting (along with all of you!) What to do when product growth stalls.

Books 86

Books ChatGPT Reporting Tools Research Software 86

Userpilot

FEBRUARY 25, 2024

Using a product with a lot of customer friction is like wearing uncomfortable shoes. In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement.

Data Visualization 97

Data Visualization Analytic Tools Research Software User Friction 97