Userpilot

FEBRUARY 13, 2024

We’ve collected some of the best product management webinars for 2024, so you don’t miss out. Userpilot's webinar “5 Ways How to Use Microsurveys in Your SaaS" covers efficient feedback collection with microsurveys , seamless integration into user journeys , and data interpretation for insights.

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Webinar Data Visualization Analytic Tools Feedback Software 105

ProductPlan

MARCH 21, 2024

We’ve been crunching the numbers, analyzing the trends, and distilling them into bite-sized insights so that you can have the tools you need to thrive as a product leader. We compiled insightful responses from over 1400 product professionals worldwide and analyzed them to spot the latest trends. And guess what?

Reporting Tools 105

Reporting Tools Data Visualization Research Software Feedback Software 105

Alchemer Mobile

FEBRUARY 6, 2024

LOUISVILLE, COLORADO, February 6, 2024 : Alchemer — a global leader in experience feedback technology — announced today that it has been named to the Gartner Magic Quadrant for Voice of the Customer Platforms research report for the third consecutive time. and/or its affiliates in the U.S. All rights reserved.

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Reporting Tools Research Software Feedback Software User Testing 100

Gainsight

APRIL 22, 2024

Building an effective customer community should be based on what your customers want rather than solely on your business needs. While business impact should be measured within any customer community, you can really only ensure its long-term success if your customers are the ones in the driver’s seat.

User Testing 52

User Testing Customer Feedback Customer Experience Product Research 52

UX Planet

FEBRUARY 22, 2024

Moving onto 2024 with great enthusiasm, one thing that would excite every UX designer is the latest design trends. Even though there are enormous developments in the design realm, it is obvious to face challenges simultaneously in balancing functionality, user needs, business goals, and aesthetics.

Customer Experience 85

Customer Experience User Experience Artificial Inteligence UX 85

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

UX Planet

DECEMBER 15, 2023

By Mary Moore, copywriter at Shakuro Icons are the unsung heroes of user interfaces, silently guiding users through their digital journeys, and forging connections between your brand and your audience. Are they in tune with the latest tendencies that will shape 2024 and beyond?

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User Testing Feedback Software Customer Feedback Customer Experience 84

Reveal

DECEMBER 11, 2023

Reveal Embedded Analytics 2024 is just around the corner, and we’re thrilled to share a sneak peek into what Reveal has in store for you! New Toolbar for Enhanced Visualization Control The centerpiece of our 2024 feature lineup is the brand-new toolbar. Trendlines: Unlock the power of trend analysis with trendline capabilities.

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Data Visualization Analytic Tools Customer Feedback Dashboard 94

Gainsight

FEBRUARY 28, 2024

This year more than ever, SaaS organizations are tasked with doing more with less, especially when it comes to parts of the business responsible for driving customer outcomes. That means it’s critical to empower our customers to be wildly successful with our products and services. Welcome to the stage, Gainsight Customer Communities.

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Feedback Software Customer Feedback Customer Experience User Testing 52

Alchemer Mobile

MARCH 13, 2024

Vandegriff recognized for exceptional leadership of technology and teams, positively impacting Alchemer customers LOUISVILLE, COLORADO, March 13, 2024 – Alchemer, a global leader in experience management and enterprise feedback technology, today announced that Brandi Vandegriff has won the Colorado Technology Association’s CIO of the Year Award.

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Feedback Software Research Software CTO Technology 242

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Prices available upon request).

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

DECEMBER 7, 2023

Thus, properly harnessing data-driven insights is key to achieving product growth and business success. This article explores what data-driven insights are and why they are important. It will also guide you through uncovering and harnessing these insights in your SaaS business. What are data-driven insights?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

FEBRUARY 14, 2024

What are the best Salesforce integrations in 2024? In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in!

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

ProductPlan

MARCH 13, 2024

I loved that stepping into ProductWorld’s Developer Week 2024 in San Francisco a few weeks ago reminded me of the other side of the product development experience. They should not be dismissed as “ticket-takers” and can provide insightful guidance to the product. Is the “limb-lengthening” side effect desirable for some people?

Technical Review 104

Technical Review Data Visualization Customer Experience Product Research 104

Userpilot

MARCH 6, 2024

TL;DR We’ve brought 13 CRO trends that are timeless and will always work in SaaS, and they include: Add more UGC in your content : Leveraging user-generated content to enhance credibility and trust through social proof, improving conversion rates.

Feedback Software 104

Feedback Software Research Software Analytic Tools Product Research 104

UX Planet

JANUARY 24, 2024

If you’re aiming to make a mark in UX, switch to a dream job, or stand out among thousands vying for highly competitive roles at top companies in 2024, then settling for a ‘good enough’ portfolio isn’t an option. Understand The Evolution of UX Portfolios in the US tech market: What’s Trending in 2024 is not what is trending 5 years ago.

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UX Data Visualization Feedback Software Customer Feedback 88

Usersnap

FEBRUARY 9, 2024

Imagine this: you’re crafting an experience meant to resonate with users, but if your tool needs to capture their behavior, preferences, and pain points effectively, you might be steering in the dark. Best tools for usability testing in 2024 1. This allows for real-time feedback and probing. Usersnap 2. Lookback 4.

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Feedback Software User Testing Research Software Analytic Tools 52

Mixpanel

JANUARY 17, 2024

Our 2024 Benchmarks Report explores what average and best-in-class digital product growth looks like in your industry. What is a “great” user acquisition rate for our product? This is why we decided to cover more ground for product builders in our 2024 Benchmarks Report. Get the report now. Try it for free.

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Data Visualization Reporting Tools Analytic Tools Customer Feedback 59

TryMyUI

DECEMBER 6, 2023

When conducting user research, it’s essential to ask questions that provide insights into user needs, The post 20 User Interview Questions That Are Essential in 2024 appeared first on Trymata.

User Testing 52

User Testing Customer Feedback 52

Userpilot

DECEMBER 7, 2023

Customer experience management vs customer relationship management? Both are important for affecting your customers, but what exactly are they, and how do they differ? TL;DR CEM focuses on the entire user journey with a brand, addressing needs and expectations at all touchpoints.

Customer Experience 105

Customer Experience Feedback Software Analytic Tools Customer Feedback 105

Userpilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. By digging into the user flow data, you can spot friction points and identify improvements to enhance the user experience. In this article, we answer the question: how does user behavior analytics work? Reduce customer churn.

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Data Visualization Analytic Tools Feedback Software User Testing 104

Gainsight

FEBRUARY 7, 2024

In the fast-paced world of Customer Success , staying ahead of the curve is non-negotiable. That’s why here at Gainsight, we’re beyond thrilled to share our latest triumph: clinching the top spot in the Winter 2024 G2 Grid Report for Customer Success. But what exactly does this mean, and why should you care?

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Reporting Tools Data Visualization Feedback Software Onboarding KPIs 52

Gainsight

OCTOBER 25, 2021

Constant feedback is the lifeblood pumping into every successful product delivery. And if you want to unleash a steady flow of products and features that your users love, you have to keep your finger on their pulse constantly. Wondering how to anchor these feedback loops into your product? Why build customer feedback loops?

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Product Research Feedback Loop Customer Feedback User Testing 98

UX Planet

FEBRUARY 1, 2024

Together with Shakuro’s team of illustrators, we will explore the emerging art and graphic design trends for 2024, providing you with valuable insights and inspiration to elevate your strategies. If you have a basic understanding of geo nodes in Blender, you can edit the add-ons to your taste and make cool customized things.

Artificial Inteligence 52

Artificial Inteligence Data Visualization Research Software User Testing 52

AB Tasty

MARCH 26, 2024

Customers of today expect an experience alongside whatever they have purchased. Optimizing digital experiences can directly impact a company’s bottom line by improving conversion rates, reducing customer frustration, and enhancing brand sentiment.

Telecommunications 52

Telecommunications Customer Experience Data Visualization Finance 52

Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. Data mismatches occurred, with some users receiving incorrect insurance information or pricing.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

UX Planet

JANUARY 1, 2024

User interface designers focus on the visual elements that users interact with. This involves creating interfaces that are visually appealing and user-friendly. UX designers focus on the user experience. UI/UX designers are responsible for the entire user journey. What tools will be used in 2024?

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Feedback Software Research Software User Testing UX 67

Emerge Insights

JANUARY 31, 2024

If you thought the past few years were transformational, 2024 is poised to take it up a notch! While concerns of recession linger and marketing budgets remain tight, opportunities abound for product organizations willing to stay laser-focused on customer value.

Product Management 52

Product Management Product Manager Management Management 52

Userpilot

FEBRUARY 27, 2024

TL;DR Funnel analytics describes the process of analyzing how customers progress from one stage of the journey to another. Marketing teams can use funnel analysis to find friction points in the customer journey that stop users from signing up for the product, activating , and becoming paid customers.

Data Visualization 103

Data Visualization Analytic Tools Customer Experience Feedback Software 103

Userpilot

JANUARY 16, 2024

Customers trust real customer reviews just as much as recommendations from friends and family. TL;DR A review funnel is a system that helps businesses manage customer feedback and increase chances of receiving positive reviews. It can help you get customer insights to improve their experience.

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Feedback Software Analytic Tools Data Visualization Systems Review 105

ProductPlan

FEBRUARY 9, 2024

From pivoting strategies based on user feedback to quickly adapting to market shifts, many organizations have embraced the competitive advantage that year-round planning brings. Continuous planning helps product teams understand market dynamics and customer feedback while remaining competitive and making informed decisions.

Data Visualization 104

Data Visualization Customer Feedback Feedback Software Analytic Tools 104

Gainsight

JANUARY 22, 2024

Today is Community Manager Appreciation Day – recognizing the unsung heroes working behind the scenes to architect thriving, healthy communities that drive customer engagement and value. Business value (Is activity and engagement translating to healthier customer accounts, greater value, and expansion?)

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Customer Feedback Customer Experience Management Management 52