article thumbnail

Locked-In Syndrome: What we can learn from Boeing’s 737 Max decisions

Radical Product

Locked-in Syndrome is common in organizations even when they’re seemingly doing all the right things (applying Lean and Agile to iteratively build their company and product). In the absence of a clear vision, and strategy, customer feedback can lead us astray. This is not to say that we should never take on vision debt?—?on