The Incredible Power of Daily User Touchpoints
User advocacy is one of our core jobs, so why do we so often push it aside?
Published in
5 min readJan 19, 2022
If we are a product manager or designer, one of the most critical aspects of our role is to stay close to the user. However, in a world where there’s always more on our plate than we can chew, this part of the job is also the easiest to push aside. We often…